Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
This role leads the Field Service & Engineering organization with full responsibility for the planning, execution, and documentation of field jobs, services, and projects. The position ensures delivery in line with defined scope, timelines, and budgets, while maintaining the highest standards of safety, efficiency, and quality.
By leading the local center of competence, the role strengthens regional capabilities, reduces reliance on global mobilization, shortens response times, and ultimately enhances customer satisfaction and profitable service delivery.
Key Responsibilities
- Lead global field service execution, including outages, overhauls, inspections, troubleshooting, and commissioning
- Own global service performance, covering safety, quality, schedule adherence, cost, margins, and customer satisfaction
- Drive the regionalization of field services by developing local skills, certifications, tools, and standardized execution practices
- Define and implement the regional field service operating model in line with global policies and standards
- Act as the primary customer interface during service execution and support Sales & Tendering with execution concepts, feasibility reviews, and cost inputs
- Lead and develop local and regional Field Service Engineers and Supervisors, fostering a strong safety culture and service mindset
- Plan and optimize regional resources, coordinating cross‑regional support only where specialized expertise or peak capacity is required
- Drive continuous improvement, standardization, and compliance with global EHS and quality requirements, while feeding field learnings back into global organizations
Your Profile
- Bachelor’s degree in Mechanical Engineering or a comparable technical discipline
- 10+ years of experience in field service or service operations within turbomachinery, power generation, or rotating equipment
- Proven leadership experience managing multi‑disciplinary field service teams
- Strong background in outage execution, maintenance, and troubleshooting
- Experience with regionalization, localization, or operating model transformation is highly desirable
- Strong safety leadership, customer focus, and cost‑ and risk‑aware decision‑making skills
- 8% holiday allowance and up to 40 days of annual leave
- A solid pension scheme with attractive employer contribution
- Travel allowance for commuting (EUR 0.23/km, tax-free)
- Free coffee, tea and water , plus access to an on-site canteen with fresh and affordable meals
- Free parking on-site
- Employee benefit programs such as Bike leasing with tax advantages and Gym contribution
- A staff association offering social activities and seasonal gifts
Training and development opportunities aligned with your role and personal development plan
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Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
