20 Beste vacatures voor de functie van customer service manager (nieuwe medewerkers gezocht)

Service Management Expert
Blyce —Willemstad Curaçao
- € 6.980 - € 9.311 per maand
- Fulltime
- Hybride werken
- Spaans
- Management
- Engels
Snel solliciteren
Customer Service Representative
CEVALogistics —Oostrum
- € 2.593 - € 3.547 per maand
- Fulltime
- Microsoft Excel
- Engels
- Magazijn
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
Customer Service Manager
ITT Inc.-English —Oud-Beijerland
- Microsoft Excel
- ERP systemen
- Engels
Customer Care Operations Expert with Nordic language
Medtronic —Heerlen
- € 40.000 - € 60.000 per jaar
- Fulltime
- Microsoft Excel
- Microsoft Outlook
- ERP systemen
Customer Service Supervisor - Export Airfreight
CEVALogistics —Schiphol
- € 3.544 - € 4.851 per maand
- Fulltime
- Leidinggevende ervaring
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
Customer Care Operations Expert with English language
Medtronic —Heerlen
- € 40.000 - € 60.000 per jaar
- Fulltime
- Microsoft Excel
- Microsoft Outlook
- ERP systemen
10 dagen
Manager, Customer Success
Assent —Amsterdam
- € 100.000 - € 115.000 per jaar
- Fulltime
- Hybride werken
- Projectmanagement
- Begeleiding
- Managementervaring
Sr Customer Service Representative
Globus Medical —Brunssum
- Fulltime
- Engels
- Windows
- Microsoft Office
Medewerker Binnendienst
Makro Nederland —Amsterdam
- € 3.100 - € 3.400 per maand
- Weekendbeschikbaarheid
- Hybride werken
- CRM-systemen
- Administratieve ervaring
- Kosteloos parkeren
- Productkorting werknemers
Snel solliciteren
Manager Customer Contact
Veneta B.V. —Zwolle
- € 75.000 - € 90.000 per jaar
- Fulltime
- Hybride werken
- Management
- Analytisch vermogen
- Leidinggevende ervaring
- Reiskostenvergoeding
- Bedrijfsfitness
Snel solliciteren
Head of KYC and Customer Service – Online Bank
Ayvens —Amsterdam
- Fulltime
- Engels
- Financiën
- Master
Customer Support Representative
ClubCollect —Assen
- Fulltime
- Hybride werken
- Salesforce
- Engels
- Communicatieve vaardigheden
Customer Service Manager
GTE —Nieuwegein
- Fulltime
- Hybride werken
- Management
- Engels
- Analytisch vermogen
- Kosteloos parkeren
Snel solliciteren
Customer Service Employee
CEVA Logistics —Nieuwegein
- € 2.768,40 - € 3.722,14 per maand
- Fulltime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Kosteloos parkeren
- Winstdeling
Snel solliciteren
Medewerker Customer support
Brocacef Groep NV —Ede
- € 3,19 - € 4,24 per uur
- Parttime
- CRM-systemen
- ERP systemen
- Organisatorische vaardigheden
- Reiskostenvergoeding
Customer Service and Loaner Coordinator
Globus Medical —Brunssum
- Weekendbeschikbaarheid
- Ziekenhuis
- Computervaardigheden
- Engels
Head of Support
Simplicate Software B.V. —Groningen
- € 4.264 - € 6.827 per maand
- Online sollicitatie
- Bachelor
Snel solliciteren
19327 - GTBD - Transaction Banking - Customer Support - AVP (Amst)
Sumitomo Mitsui Banking Corporation —Amsterdam Zuid
- € 56.000 - € 104.000 per jaar
- Hybride werken
- Engels
- Teammanagement
- Managementervaring
Client Implementation Coordinator (Netherlands based)
DGI —Werk van thuis
- € 42.000 - € 48.000 per jaar
- Fulltime
- Verkoopervaring
- Engels
- Projectmanagement
Snel solliciteren
Subregional Head of Customer Success
Digital Realty —Amsterdam
- Fulltime
- Microsoft Word
- Microsoft Excel
- Microsoft Access

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Service Management Expert

Blyce
Willemstad Curaçao

Snel solliciteren

Vacaturegegevens

Fulltime
€ 6.980 - € 9.311 per maand

Secundaire arbeidsvoorwaarden

Pensioen
Bedrijfslaptop

Kwalificaties

Jira
Spaans
ITIL-certificering
Management
Engels
Bachelor
ICT
Accountbeheer
Communicatieve vaardigheden

Volledige vacaturetekst

About Blyce

Blyce (formerly BearingPoint Caribbean) has been driving the digital transformation of governments and communities in over 20 countries for more than 40 years. Our platforms and services power critical systems in taxation, social security, permits, and licensing. These solutions create tangible improvements in citizens’ daily lives, especially in small islands and developing nations.

We work with a multicultural team of 175+ professionals across Curaçao, the Netherlands, Colombia and Bonaire. With passion and purpose, we build technology that matters.

About the role

At Blyce, we are expanding our Client Experience department and are looking for a Service Management Expert who thrives in a dynamic environment where no two days are the same. In this role, you act as the bridge between clients and internal technical teams, ensuring that our services run smoothly and that customers feel supported, informed, and heard.

You work closely with development, deployment, delivery, and service desk teams to coordinate incidents, manage service expectations, monitor SLAs, and continuously improve customer experience. This is not a technical role, but you do need to understand IT environments well enough to translate technical topics into clear communication for clients.

About you

You are someone who naturally takes ownership, communicates with confidence, and enjoys working at the intersection of customers, technology, and operations.

You have a proactive mindset, strong communication skills, and the ability to stay calm under pressure. Experience matters, but mindset and ownership are even more important to us.

Key responsibilities

Act as the main point of contact for assigned clients
Coordinate and follow up on incidents, escalations, and service requests
Monitor SLA performance and identify improvement opportunities
Facilitate operational meetings with clients and internal teams
Translate customer needs into clear actions for technical teams
Ensure proactive communication during incidents and ongoing projects
Coordinate across departments including Service Desk, Delivery, Deployment, and Development
Maintain structured documentation and reporting
Support continuous improvement of service management processes
Build strong and trusted client relationships

What you bring to the team

Must-have:

Bachelor working/thinking level
5+ years of experience within a customer-facing or service-oriented role within an IT or software environment
Strong communication skills in English (Dutch and/or Spanish are a plus)
Flexible and open to occasionally work outside office hours

Nice-to-have:

Experience with stakeholder management, coordination, or account management
ITIL certification
Experience with Jira, reporting, or structured documentation

What we offer

A competitive gross monthly salary between XCG 6,980 and XCG 9,311 depending on experience (based on full-time employment on Curaçao);
23 vacation days, with the option to buy or sell 8 additional days each year;
8.33% vacation pay;
A gross variable compensation equivalent to an extra month’s salary per year, paid out per month;
A gross fixed expense allowance of XCG 500,- per month;
An annual reward, linked to company results;
Pension plan via Guardian Group;
A hybrid working policy that supports flexibility and balance;
A company laptop and all necessary IT tools;
A full-time position;
Continuous development opportunities, guided by our Talent Development Specialist;
A fun and connected culture, with team events, dinners, and vitality activities;
A warm, collaborative atmosphere within the Blyce family.

Interested?

Do you enjoy combining customer communication, coordination, and technology in one role? Would you like to contribute to digital solutions that make a real societal impact?

Apply directly via the application button below.

Snel solliciteren

Verfijn je zoekopdracht

customer service manager vacatures

Service Management Expert

Customer Service Representative

Customer Service Manager

Customer Care Operations Expert with Nordic language

Customer Service Supervisor - Export Airfreight

Customer Care Operations Expert with English language

Manager, Customer Success

Sr Customer Service Representative

Medewerker Binnendienst

Manager Customer Contact

Head of KYC and Customer Service – Online Bank

Customer Support Representative

Customer Service Manager

Customer Service Employee

Medewerker Customer support

Customer Service and Loaner Coordinator

Head of Support

19327 - GTBD - Transaction Banking - Customer Support - AVP (Amst)

Client Implementation Coordinator (Netherlands based)

Subregional Head of Customer Success

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager

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