20 beste vacatures voor de functie van customer service representative in heemstede, nh (nieuwe medewerkers gezocht)

Customer Support Representative - Material Services -Defense
Fokker Services Group —Hoofddorp
- Fulltime
- Engels
- Restaurant
Merchant Representative (Inbound) - Sports Locations
Bedrijfsfitness Nederland —Amsterdam
- Hybride werken
- Microsoft Excel
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- Analytisch vermogen
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Store Manager - New opening Autumn 2026
Isabel Marant —Amsterdam
- Managementervaring
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(AMS) Air Export - Customer Service Representative
Morrison Express —Rozenburg
- Fulltime
Snel solliciteren
Sales Development Representative
Good Company —Amsterdam
- € 3.000 - € 4.000 per maand
- Verkoopervaring
- Salesforce
- Engels
sales assistant
ba&sh —Amsterdam
- Fulltime
- Merchandising
- Communicatieve vaardigheden
Sales Representative, NL
Brooks Sports, Inc —Amsterdam
- Fulltime
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
Founding Enterprise Sales Development Representative, Benelux
Airwallex —Amsterdam
- € 56.000 - € 87.000 per jaar
- Fulltime
- Hybride werken
- Salesforce
- Communicatieve vaardigheden
Business Development & Sales Representative – Food & Horeca
Ortu Holding B.V. —Amsterdam Centrum
- € 28.800,00 - € 59.882,03 per jaar
- Fulltime
- Verkoopervaring
- Engels
Snel solliciteren
6 dagen
Sales Development Representative
Darktrace —Amsterdam
- Fulltime
- Salesforce
- Engels
- Mentale gezondheidszorgprogramma's
Telesales/ Sales Manager
SIXT Netherlands —Hoofddorp
- Fulltime
- Verkoopervaring
- Salesforce
- Engels
- Tankpas
Snel solliciteren
Sales Manager Netherlands Wholesale (m/f) - fulltime (40h)
Hugo Boss —Amsterdam
- Fulltime
- Verkoopervaring
- Computervaardigheden
- Merchandising
- Zorgverzekering
Dutch Customer Service Representative | Relocate to Greece
Next Job Abroad —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Hotel
- Productkorting werknemers
- Verhuisvergoeding
Snel solliciteren
Sales Associate (Fulltime) - Amsterdam Flagshipstore
Hugo Boss —Amsterdam
- Weekendbeschikbaarheid
- Engels
- Communicatieve vaardigheden
- Zorgverzekering
6 dagen
Brazilian Portuguese Customer Service Representative | Relocate to Greece
Next Job Abroad —Amsterdam
- Fulltime
- Engels
- Hotel
- Productkorting werknemers
- Verhuisvergoeding
Snel solliciteren
Enterprise Account Executive Benelux - High Tech/Manufacturing
Celonis —Amsterdam
- Fulltime
- Hybride werken
- Verkoopervaring
- Engels
- Communicatieve vaardigheden
Sales Development Representative (AI), BytePlus
ByteDance —Amsterdam
- Verkoopervaring
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- Bedrijfsontwikkeling
Sales Development Representative
Flexport —Amsterdam
- Verkoopervaring
- Engels
- Bachelor
- Mentale gezondheidszorgprogramma's
Sales Development Representative BeNeLux (Amsterdam)
SoSafe —Amsterdam
- Fulltime
- Hybride werken
- Verkoopervaring
- Engels
- AI
- Flexibele werkuren
- Aanbrengbonus
Freelance Sales Representative (f/m/x) – Solar Service (Amsterdam)
Otovo —Amsterdam
- Parttime
- Hybride werken
- Verkoopervaring
- Bachelor
- Organisatorische vaardigheden
Snel solliciteren
14 dagen

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Customer Support Representative - Material Services -Defense

Fokker Services Group
Hoofddorp

Nu solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Supplychain
Engels
MBO

Volledige vacaturetekst

1 year starting contract
40 hours a week
1 HBO / MBO
40 Vacation/ADV days per year

How you keep the engine running with us

As a Customer Support Representative, you are responsible for the operational management of a portfolio of customer accounts, consisting of a mix of Airliners, governments and 3rd party traders or shops. Within the Hoofddorp Material Services customer support team the biggest goal is to deliver customer spares orders on time for the right price. Together with your colleagues, you will take care of the order process for the product line Spares in distribution and trading. Within this setting, you will function as a connector to tie all ends together, representing the customer within the organization and the other way around.

You report to the Customer Support Manager within the Material Services business line. Within this role you will maintain a direct communication line to our customer and sales organization and closely interact with the Supply Chain Department and Program Manager.

The Department

The Material Services Customer Support department is part of Fokker Services Operations and consists of a team focused on servicing our customers with the provision of spares and aftermarket support. These teams each focus on a specific segment of our business defined by the product-customer combination and work closely together with our inhouse repair and production shops, as well as the operational buyer team who outsource the supply of spare parts and repairs. Your team particularly focuses on Airline customers, governments and worldwide traders.

The Customer Support Representatives is the link between the customer and the procurement department and responsible for the on-time delivery of customer orders for roughly all products and services of Fokker Services (Spares, exchanges, and repairs). Through continuous improvement on processes and services, the Customer Support branch strives to guarantee the ultimate Customer experience.

Key Responsibilities

Responsible for managing the tail-to-end order process for the product lines Spares;
Operationally managing primarily defense customer accounts;
Take responsibility on ongoing issues on key accounts and take initiative to propose improvements where needed;
Responsible for monthly report out on key customer accounts (both internally and towards the customer): communication on order status and performance;
Monitoring and improvement of customer satisfaction;
Sharing quotes with the customer and managing their status;
Warranty handling and warranty claim settlement;
Following up on and coordinating customer questions and complaints.

A reference check is part of our recruitment process.

How you are valuable to us

We are looking for an enthusiastic Customer Support colleague, who has HBO professional- and intellectual level within the aerospace industry or logistics;
You are customer- and service orientated, have a commercial drive and a problem-solving mentality;
You master the Dutch and English language fluently (both spoken and written);
You are commercially savvy and understand customer needs and requirements;

Employee Quote

Each day at Fokker Services Group brings unique challenges that push me to think creatively, while working alongside talented colleagues who inspire me to grow both professionally and personally. The dynamic environment here continuously motivates me to exceed my potential and make a real impact

Niranjana Rajeev
Procurement Account Manager

Where you will be working

A company with over a hundred years of experience, innovation, knowledge and expertise coursing through our veins. Our cross-departmental approach and tailor-made solutions are making their mark on the future of aerospace innovation. With our welcoming and friendly culture, we are more than just colleagues. We are a team of friends committed to both fun and development in the workplace. This enthusiasm and ongoing performance development ensures that our employees commit to Fokker Services Group for the long-term.

We are pioneers and we are dauntless. It's no coincidence that we're a global player in the field of aircraft maintenance and advancement. Together with our keen and initiative-taking colleagues, we work on the most innovative and advanced solutions aiming at creating a more sustainable and optimal aerospace sector. We continue to push the boundaries of possibility. And that's how we make sure we keep aircraft where they belong: in the air!

What we offer

A space within a team of talented specialists who are eager to share their knowledge and experience, but also want to learn from you;
Room for professional and personal growth.
Career opportunities.
Lunchroom with a restaurant where you can lunch with your colleagues.

The CLA (CAO) Meta-elektro applies. This consists out of the following:

A competitive salary;
When working fulltime (40 hours), you have 27-29 holiday days and 13 ADV leave days per year.

Ready for take-off?

How we fly through your application

The telephone interview

Our recruiter will get in touch with you. Immediately providing the opportunity to make each other's acquaintance.

Initial on-site interview with your prospective manager and a team member

Now's the time to really get to know each other. We look forward to meeting you at our office where we can engage in an in-depth conversation with you.

Second on-site interview with your prospective manager

Time to get down to the business in hand. You and your prospective manager will delve deeper into the salient points relating to your possible new job and discuss any future ambitions.

Screening

ITAR screening is applicable for some positions. Should this be the case, you will be informed in due course.

Job offer

Yes please! If both parties are equally enthusiastic, an appropriate job offer will be forthcoming in fitting with the position and your level of skills.

Nu solliciteren

Verfijn je zoekopdracht

customer service representative vacatures in heemstede, nh

Customer Support Representative - Material Services -Defense

Merchant Representative (Inbound) - Sports Locations

Store Manager - New opening Autumn 2026

(AMS) Air Export - Customer Service Representative

Sales Development Representative

sales assistant

Sales Representative, NL

Founding Enterprise Sales Development Representative, Benelux

Business Development & Sales Representative – Food & Horeca

Sales Development Representative

Telesales/ Sales Manager

Sales Manager Netherlands Wholesale (m/f) - fulltime (40h)

Dutch Customer Service Representative | Relocate to Greece

Sales Associate (Fulltime) - Amsterdam Flagshipstore

Brazilian Portuguese Customer Service Representative | Relocate to Greece

Enterprise Account Executive Benelux - High Tech/Manufacturing

Sales Development Representative (AI), BytePlus

Sales Development Representative

Sales Development Representative BeNeLux (Amsterdam)

Freelance Sales Representative (f/m/x) – Solar Service (Amsterdam)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service representative in heemstede, nh

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How you keep the engine running with us

How you are valuable to us

Employee Quote

Where you will be working

What we offer

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