Role Description:
About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
Role Description:
The core focus of this role is to provide specialist administrative and operational support to the leadership in FP&A. You will support 1 or more leader(s) with calendar management, travel planning, and other administrative tasks. In addition, you will contribute to the overall functioning of the department by removing administrative friction from day-to-day planning and operations. This role is an ideal opportunity for an enthusiastic individual with a desire to learn rapidly and make a meaningful business impact.
Reporting to the Lead Executive Business Partner, you will work alongside other members in the support team and business stakeholders to contribute to internal process improvements, arrange business trips and itineraries, and plan meetings and events, among other tasks.
You need to be able to work independently, while also being a team player who believes in proactively driving projects forward through collaboration. You will need to be able to effectively anticipate and respond to the needs of the leader(s) you support. You will be able to pick up tasks at short notice and support with the preparation of meetings, presentations or events. You will also have a strong desire to learn rapidly from within this unique environment, be open-minded, discreet and humble.
Key Job Responsibilities and Duties:
Administrative Support
Coordinate schedules and calendars. You will prioritize time based on business needs, in collaboration with the leader you support.
Manage end-to-end travel, logistics and visas, including coordinating itineraries and other genera
l assistance as required, including expense claims.
Complete core administrative duties e.g. arranging signatures, expenses, official documents, handling correspondence.
Communicate directly with the department LT, their direct reports, and other key stakeholders (internal and external to Booking.com). You will be a key point of contact (and knowledge) for questions about departmental activities / happenings
Manage incoming correspondence and responses to requests, invitations or other on behalf of the Leadership Team member(s) you support.
Events & Communications
Organize departmental leadership team events, offsites, or similar
Coordinate and arrange meetings including gathering and communicating agendas and preparation materials where necessary, reserving and setting up all meeting rooms, and connecting any digital conference connections.
Contribute to operational improvements of the team, processes and services offered to the Department Leadership team.
Support with other tasks as may be required.
Acts as your leader’s eyes and ears, identifying areas of concern or good opportunities to utilise internal comms.
Collaborate with the IC team in planning and execution of global initiatives. This can include but is not limited to scheduling, identifying/inviting attendees, logistical planning and support on the day.
Qualifications & Skills:
3 years previous relevant experience e.g. administration/ operational/ business support/executive assistant, preferably in large/multinational organization
People oriented; able to build and maintain relationships across all levels, and from diverse backgrounds.
Results-driven with an independent and proactive attitude
Highly organised with excellent planning skills. You like to take ownership and problem solve
Exhibit a strong attention to detail, ability to adapt to daily schedules and routines, and a focus on efficiency without sacrificing quality.
Excellent communication skills; fluent in English, verbal and written (second language an advantage but not required).
Comfortable with ambiguity and able to prioritise and make decisions without having all the information
Strong ethics and can handle confidential matters with discretion. You cultivate and promote the Booking.com values and culture within the department
Be an active member of the Leadership Support community
Available to offer support outside of normal business hours when needed.
Excellent with Microsoft Office and G suite, including Google Calendar, Google Sheets/Slides (or similar).
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Inclusion at Booking.com:
Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
