Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As an Talent Strategy Lead, you will work across the FSP enterprise, creating and driving the strategy for meeting client specific FSP service needs, will be integral in working with the OSLs, BSL’s and BOLs in developing a strong and differentiated strategy as a key part of our overall FSP proposal development process and all other related FSP talent proposal deliverable’s. This role will partner with our FSP Functional Leads/PeMs, HR Talent Acquisition teams and our FSP HR Business Partner ensuring there is a strong transfer of knowledge around the client specific Services and the role and what our strategy to meet those Services translates into from a talent perspective.
At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.
Summarized Purpose:
Directly impacts the overall success of the proposal development process from receipt through client decision through the development, leadership and ownership of FSP Talent operational strategies, bid defense, and accountability for all related operational proposal deliverables, resulting in an increased RFP hit rate, and positive business growth. Leverages all opportunities to achieve targets while enhancing customer relations. Responsible for RFIs/ RFPs and supplemental documents for complex, multi-region, multi-service FSP projects/programs, complex RFI's, partnership and prospective selling initiatives and related client deliverables. In addition, once awarded responsible for operationalizing resource delivery strategy by translating strategy into actionable deliverables for our the appropriate FSP Functional Leaders, broader T&A teams and our HR Business partners including, ramping strategies, re-badging opportunities and execution and provision of reporting deliverables related to the functions to provide client deliverables around client specific SLAs.
Essential Functions:
- Partners with Business Operations Lead (BOL), Operations Strategy Lead (OSL), Functional Leads and Commercial to develop a bespoke win strategy related to talent needs to ensure delivery of FSP services in client specific timelines; to ensure we are maximizing our RFP hit rate resulting in business growth for FSP; determines the level of talent specific proposal deliverable’s and Key resourcing strategy messages required to ensure quality execution of FSP Services client is seeking, and manages the triage process within FSP and broader CRG functional partners to meet proposal deliverables.
- Ensures understanding of Talent Strategy by proposal team OSL, FSP HR BP and BOL to ensure budget reflects strategy and manages proposal deliverable to achieve PPD profitability targets.
- Collaborates with FSP and cross functional leadership team to assess success and profitability and ability to execute to plan, assessing process and resource bidding algorithms.
- Drives the development of the talent operations segment of the proposal deliverable within prescribed timelines, disseminates talent operational strategy to proposal team and develops KPI's, ensuring a successful Talent operations and strategy segment of the deliverable.
- Directs talent operations strategy escalation process and advises FSP GTUH.
- Assesses cross functional satisfaction and recommends future actions to ensure the overall success of the FSP Talent Strategy process and outcomes.
- Active participant in all aspects of preparation and deliverables associated with Talent Strategy and presentation at Bid Defense meetings
- Recommends and implements revisions related to Talent Strategy post-award to successfully execute proposal.
Education and Experience:
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years’) or equivalent combination of education, training, & experience.
Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.
Knowledge, Skills and Abilities:
- Proven leadership skills in a matrixed environment; proven ability to effectively influence executive/c-suite team members relative to contribution to client deliverables
- Comprehensive understanding of the FSP Business, client expectations in an FSP model, the business organization and functional areas and business strategy
- Excellent customer relationship management skills and strong commercial acumen
- Strong written and verbal communication skills, proven ability to communicate complex information to a naïve audience
- Ability to work in a high pressure/time sensitive environment including the ability to handle multiple issues on multiple projects simultaneously
- Expertise in requirements of Talent in an FSP environment to ensure delivery of contracted services and demonstrated strategic planning skills
- Strong organizational agility, negotiation skills, and demonstrated drive for results
- Proven ability to build peer relationships and effective teams with demonstrated global and cultural awareness
- Effective coaching, persuasion and mentoring skills
- Excellent analytical skills, oral and written communications, strong attention to detail, prioritization and time management proficiencies
- Comprehensive understanding of sponsor/CRO FSP business practices and advanced knowledge of operational/financial practices, SOPs, GCPs, and associated HR Laws related to co-employment with the ability to analyse and evaluate processes and procedures
Working Conditions and Environment:
- Exposure to high pressure, intense concentration needed
- Must pay constant attention to detail-visual, mental
- Must be able to multi-task constantly
- Frequent interaction with clients / associates required
- Long, varied hours required occasionally
- Travel and rotating shifts required on rare occasions
- Exposure to toxic materials on rare occasions
