20 beste vacatures voor de functie van it in heemstede (nieuwe medewerkers gezocht)

IT Engineer Contact Center
ABN AMRO —Amsterdam
- € 6.066 - € 8.666 per maand
- Azure
- DevOps
- Analytisch vermogen
- Budget voor professionele ontwikkeling
IT Infrastructure and Operations Technician EMEA
Brooks Sports, Inc —Amsterdam
- Fulltime
- Troubleshooting
- Windows
- ICT
IT Support Specialist
Epson —Amsterdam
- Azure
- Engels
- Windows
IT Coordinator
Hyatt Regency Amsterdam —Amsterdam
- Vanaf € 2.850 per maand
- Fulltime
- Horeca-ervaring
- Troubleshooting
- Engels
- Reiskostenvergoeding
IT Support Engineer
Airwallex —Amsterdam
- Fulltime
- Horeca-ervaring
- Troubleshooting
- Salesforce
5 dagen
Servicedesk medewerker ICT PoliDirect Heemstede
PoliDirect —Heemstede
- € 2.867 - € 4.346 per maand
- Parttime
- Windows
- ICT
- Reiskostenvergoeding
- Zorgverzekering
IT Workplace Support Engineer
HCME —Amsterdam
- € 49.000 - € 70.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Continue verbetering
- ICT
- Flexibele werkuren
Snel solliciteren
12 dagen
Document Controller
Strohm —IJmuiden
- € 3.000 - € 4.000 per maand
- Hybride werken
- Microsoft Word
- Microsoft Excel
- Engels
Snel solliciteren
1 dag
Technical Support Engineer - Amsterdam
Orb —Amsterdam
- € 85.000 - € 120.000 per jaar
- Fulltime
- Hybride werken
- SQL
- AWS
- APIs
IT Support Intern
Virtuagym —Amsterdam Centrum
- Hybride werken
- Windows
- Analytisch vermogen
- Python
- Werk vanuit huis
Staff Application Support Engineer, IT Applications Engineering
Tesla —Amsterdam-Zuidoost
- Engels
- Java
- SQL
AI Builder, Emerging Talent - Danish Market
Salesforce —Amsterdam
- Fulltime
- Informatica
- Verkoopervaring
- Salesforce
IT Systems Engineer
Bugaboo Group —Amsterdam-Zuidoost
- Hybride werken
- Azure
- SharePoint
- Werk vanuit huis
- Mentale gezondheidszorgprogramma's
Allround Applicatiebeheerder (technisch en functioneel)
PoliDirect —Heemstede
- € 3.546 - € 5.396 per maand
- Parttime
- Hybride werken
- Kantoor
- Microsoft Office
- ICT
- Reiskostenvergoeding
Junior Office IT Engineer
Fastned —Amsterdam Oost
- Fulltime
- Hybride werken
- Troubleshooting
- Engels
- Bachelor
- Budget voor professionele ontwikkeling
Agile Software Tester
Serco Group —Noordwijk
- Fulltime
- Informatica
- Engels
- Analytisch vermogen
- Reiskostenvergoeding
Junior Research Software Engineer for Sustainability Science - Full Stack
Universiteit Leiden —Leiden
- € 3.708 - € 5.057 per maand
- Fulltime
- Hybride werken
- Onderzoek
- Master
- SQL
AI Research Engineer (Agentic Post-training) - 100% Remote Worldwide
Tether Operations Limited —Amsterdam
- Fulltime
- Thuiswerk
- Doctor
- Informatica
- Engels
Software Developer, IT Application - Amsterdam
Tesla —Amsterdam-Zuidoost
- Engels
- Databases
- SQL
IT Service Desk Lead
Mollie —Amsterdam
- Fulltime
- Troubleshooting
- Begeleiding
- ICT

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IT Engineer Contact Center

ABN AMRO -
Amsterdam

Nu solliciteren

Vacaturegegevens

€ 6.066 - € 8.666 per maand

Secundaire arbeidsvoorwaarden

Pensioen
Budget voor professionele ontwikkeling

Kwalificaties

CI/CD
Telefonie
TCP
Azure
DevOps
Encryptie
Analytisch vermogen
Continue verbetering
Continuous integration
REST
APIs
Veiligheid
ICT
TCP/IP
HTTPS
Python

Volledige vacaturetekst

IT Engineer Contact Center

At a glance

Do you want to design and operate a cloud-based contact center platform that supports critical customer interactions? As a Senior CCaaS DevOps Engineer, you take end-to-end ownership of platform capabilities across NICE CXone, APIs, and telephony integrations. You ensure secure, reliable, and compliant solutions while enabling seamless omnichannel experiences. Your work directly impacts customer service operations and contributes to building scalable, future-ready digital platforms within a sustainability-focused bank.

Your job

In this role, you’ll take ownership of our CCaaS platform capabilities from concept to delivery and continuous improvement. You’ll help shape seamless customer experiences by connecting NICE CXone with our internal systems and designing reliable voice and telephony integrations. Together with colleagues and partners, you’ll explore new opportunities to enhance the platform, implement secure API solutions, and embed security and compliance into everything you build. You’ll also play a key role in maintaining platform reliability, resolving critical incidents, and turning complex integration challenges into practical, innovative solutions.

Working environment

You will join an international, multidisciplinary DevOps team within the Customer Interaction & Conversational grid. The team brings together engineers, data specialists, and product professionals from diverse backgrounds and nationalities. We work in an agile, DevOps-driven setup with a strong focus on collaboration, shared ownership, and continuous improvement. Knowledge sharing, experimentation, and learning from one another are core to how we operate. You will collaborate closely with internal stakeholders and external vendors in a complex CCaaS ecosystem, contributing to scalable and resilient platform solutions. We work in a hybrid model, with at least one day per week in the office to support collaboration and team alignment. As part of a bank committed to sustainability, we focus on building digital solutions that improve efficiency, reduce operational waste, and support long-term, responsible innovation.

Your profile

Experience as a DevOps, Platform, or Cloud Engineer
Strong hands-on experience with cloud platforms (preferably Azure)

Proven experience securing applications and APIs using:

- TLS encryption
- OAuth2 authorization patterns
- SAML integrations (IdP/SP)
- Web and API security best practices
- Secure coding principles
Experience securing REST API exposure via API gateways

Strong understanding of transport and application protocols:

- TCP/IP
- HTTP/HTTPS
- SIP (telephony)
- WebRTC / RTC
Experience with voice and telephony integration is a strong plus
Hands-on experience with CI/CD, automation, and scripting (e.g., Python)
Experience working in complex, vendor-driven environments (CCaaS ecosystem)
Strong ownership mindset and proactive problem-solving skills

We are offering

We believe it is important to be a good employer. Joining us means stepping into a role with impact, supported by excellent employment conditions that foster your job satisfaction, development, and wellbeing.

In addition, we offer:

An attractive gross monthly salary based on a 36‑hour work week, including holiday allowance and a flexible benefit budget.
An excellent pension scheme, ensuring that you are well prepared for the future.
Flexibility in working: working from home is possible in consultation with your team and depending on your role. We will provide an ergonomic home office setup for you.
Plenty of room for relaxation with five weeks of vacation per year, supplemented by two mandatory days off. You can also purchase up to four additional weeks of vacation annually.
Five “Banking for better days”: extra days off that you can use for personal development or volunteer work.
Personal development is key: you receive a development budget of €1,000 per year, which can accumulate up to €3,000.
An annual public transport pass with free public transportation throughout the Netherlands for both business and private use.

You can find more information about our employment conditions and salary scales in our Collective Labour Agreement (CLA), which applies to this vacancy.

Interested?

Are you interested? Then respond online to this vacancy. We would like to get to know you.

Your Future: Inclusive, Innovative, Sustainable

At ABN AMRO, we believe in "Banking for better, for generations to come." Equal opportunities for everyone are a crucial foundation, as we strive for an inclusive culture where all employees feel seen, heard, and valued. Our vision of being a personal bank in the digital age aligns perfectly with the demand for surprising insights and innovative solutions, born from a diverse interplay of cultures and experiences. We focus on customer experience, sustainability, and building a future-proof bank, conducting annual reviews to ensure equal pay for equal work. Join a bank that embraces ingenuity and ambition, and make an impact with us for a better future.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.

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it vacatures in heemstede

IT Engineer Contact Center

IT Infrastructure and Operations Technician EMEA

IT Support Specialist

IT Coordinator

IT Support Engineer

Servicedesk medewerker ICT PoliDirect Heemstede

IT Workplace Support Engineer

Document Controller

Technical Support Engineer - Amsterdam

IT Support Intern

Staff Application Support Engineer, IT Applications Engineering

AI Builder, Emerging Talent - Danish Market

IT Systems Engineer

Allround Applicatiebeheerder (technisch en functioneel)

Junior Office IT Engineer

Agile Software Tester

Junior Research Software Engineer for Sustainability Science - Full Stack

AI Research Engineer (Agentic Post-training) - 100% Remote Worldwide

Software Developer, IT Application - Amsterdam

IT Service Desk Lead

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van it in heemstede

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Disclaimer external recruitment agencies

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