20 beste vacatures voor de functie van it support engineer in de kwakel (nieuwe medewerkers gezocht)

Onsite Support Engineer Level 1
NSC Global —Mijdrecht
- Fulltime
- Troubleshooting
- Engels
- Windows
Technical Support Engineer - Amsterdam
Orb —Amsterdam
- € 85.000 - € 120.000 per jaar
- Fulltime
- Hybride werken
- SQL
- AWS
- APIs
Junior ICT Support Engineer
Mackaay ICT Services B.V. —Aalsmeer
- € 2.600 - € 3.250 per maand
- Fulltime
- Engels
- Microsoft Office
- Master
- Reiskostenvergoeding
- Telefoonplan
Snel solliciteren
7 dagen
Medior/Senior TypeScript Serverless Engineer
Ockto —Naarden
- € 4.500 - € 7.000 per maand
- Fulltime
- DevOps
- Engels
- Master
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
Business Solutions Engineer
Basic Fit International B.V. —Hoofddorp
- € 3.644 - € 5.000 per maand
- Fulltime
- SQL
- JavaScript
- APIs
- Reiskostenvergoeding
Snel solliciteren
IT Workplace Support Engineer
HCME —Amsterdam
- € 49.000 - € 70.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Continue verbetering
- ICT
- Flexibele werkuren
Snel solliciteren
Software Tester
Good Company —Hoofddorp
- Online sollicitatie
- Informatica
- Analytisch vermogen
- APIs
- Reiskostenvergoeding
Medior/Senior .NET Engineer
Ockto —Naarden
- € 4.500 - € 7.000 per maand
- Fulltime
- DevOps
- Engels
- Master
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
Senior ICT Support Engineer
Mackaay ICT Services B.V. —Aalsmeer
- € 3.500 - € 4.500 per maand
- Fulltime
- CRM-systemen
- ICT
- Communicatieve vaardigheden
- Telefoonplan
- Werk vanuit huis
Snel solliciteren
7 dagen
Quality Engineering Architect [Financial Services]
CGI —Randstad
- Fulltime
- Informatica
- Azure
- Informatica
Snel solliciteren
Junior Research Software Engineer for Sustainability Science - Full Stack
Universiteit Leiden —Leiden
- € 3.708 - € 5.057 per maand
- Fulltime
- Hybride werken
- Onderzoek
- Master
- SQL
12 dagen
IT Field Technician Amsterdam
Avaso Technology Solutions —Amsterdam
- Fulltime
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Frontend Engineer
Funda —Amsterdam
- € 5.385,07 - € 6.303,54 per maand
- Fulltime
- Hybride werken
- Engels
- Bachelor
- JavaScript
Snel solliciteren
Lead QA Engineer
ChannelEngine —Leiden
- Fulltime
- Hybride werken
- SQL
- Bachelor
- JavaScript
- Flexibele werkuren
IT Support Engineer - L2
Avaso Technology Solutions —Amsterdam
- Fulltime
- Informatica
- Troubleshooting
- Windows
Staff Software Engineer (Connected TVs - JavaScript)
Warner Bros. Discovery —Amsterdam
- Fulltime
- JavaScript
- Communicatieve vaardigheden
IT Support Engineer
Airwallex —Amsterdam
- Fulltime
- Horeca-ervaring
- Troubleshooting
- Salesforce
Software Engineer - Frontend
Schuberg Philis —Schiphol
- Parttime
- DevOps
- Python
- HTML
Senior Research Software Engineer for Digital systems for sustainability science
Universiteit Leiden —Leiden
- € 3.546 - € 5.538 per maand
- Fulltime
- Hybride werken
- Doctor
- Informatica
- Onderzoek
Service Desk & Deskside Engineer
FalconSmartIT —Amsterdam-Zuidoost
- Troubleshooting
- Engels
- Microsoft Office
Snel solliciteren

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Onsite Support Engineer Level 1

NSC Global -
Mijdrecht

Nu solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Bedrijfslaptop

Kwalificaties

Besturingssystemen
Troubleshooting
Engels
Windows
Technische hulp
Continue verbetering
IT-ondersteuning
Veiligheid
Communicatieve vaardigheden
Tijdmanagement
Helpdesk

Volledige vacaturetekst

Overview:

NSC Global is looking for Level 1 Field Service Technicians to deliver on site technical support for customer systems.

The role covers on site hardware troubleshooting, repair and replacement, diagnostics, service call updates, parts handling and customer communication, in line with agreed service levels and established field service procedures. Technicians attend customer locations, validate reported faults, complete the intervention and provide accurate updates throughout.

The position requires sound technical troubleshooting ability, professional communication, close adherence to process and the ability to work to deadlines driven by service level agreements.

Responsibilities:

Attend customer sites within agreed service windows and complete each intervention to the required standard.
Perform on site troubleshooting, diagnostics, hardware repair and component replacement across desktops, laptops and related client hardware.
Validate warranty status, asset identification and diagnostic findings before completing any repair.
Apply approved diagnostic tools and methods, including built in diagnostics, LED fault codes and structured logical troubleshooting.
Confirm receipt of service calls, manage estimated arrival updates and maintain accurate records in the required systems, with arrival updates within 15 minutes and closure within 30 minutes of service completion.
Generate electronic service reports through the designated field service platform and obtain customer sign off following each intervention.
Reinstall BIOS, drivers and operating systems where instructed and where approved recovery media is available.
Troubleshoot hardware related networking faults falling within the scope of the service call.
Order additional parts through the approved process, following completion of documented troubleshooting.
Collect, manage, package, label and return defective or unused parts within the required process and timescales.
Keep customers informed throughout the intervention, including next steps, repeat visits and parts requirements.
Escalate unusual incidents immediately, including customer dissatisfaction, damage, missing equipment, unsafe environments or any issue affecting service delivery.
Comply with all electrostatic discharge, safety and documented procedural requirements, and display the required identification while on customer sites.
Report process deviations and quality issues, and contribute to continuous improvement.

Qualifications:

Experience in Level 1 technical support, field service, desktop support, break/fix support or a comparable customer facing IT support role.
Sound understanding of PC, laptop and client hardware components.
Working knowledge of operating systems, BIOS, drivers, hardware fault isolation and basic networking principles.
Ability to follow structured diagnostic processes and document troubleshooting steps accurately.
Confident communication skills, including the ability to explain technical issues clearly to non technical customers.
Ability to work independently at customer sites while observing agreed process, safety and escalation procedures.
Strong time management across appointments, travel and service level expectations.
High attention to detail in ticket updates, notes, parts handling and service reporting.
Fluent written and spoken knowledge of the local language of the assigned territory, sufficient for direct customer contact on site.
Proficient written and spoken English, sufficient for technical documentation, service reporting and communication with the wider support organisation.
A valid driving licence and access to a personal vehicle for travel to customer locations.
CompTIA A+ certification is desirable, particularly for technicians new to this area of client hardware support.

Tools and equipment

Smartphone or tablet compatible with the required field service applications.
Reliable internet connectivity suitable for field service updates and application use.
Access to an electrostatic discharge kit and standard computer repair tools.
Bootable USB key and the tools required for system disassembly and component replacement.
Own vehicle available for daily travel between customer sites, with secure storage for tools and parts.

Compliance and security

Successful completion of all required criminal background checks prior to attending any customer site.
Authorisation to work in the assigned territory in accordance with applicable law.
Completion of all required authorisations and product, security, privacy and process training before performing service calls, and maintenance of that authorisation thereafter. Training is provided.
Compliance with customer site access, security, privacy, safety and conduct requirements, and with all policies relating to confidential information, customer data and incident escalation.
Technicians must be free of drugs and alcohol when performing service activity.

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it support engineer vacatures in de kwakel

Onsite Support Engineer Level 1

Technical Support Engineer - Amsterdam

Junior ICT Support Engineer

Medior/Senior TypeScript Serverless Engineer

Business Solutions Engineer

IT Workplace Support Engineer

Software Tester

Medior/Senior .NET Engineer

Senior ICT Support Engineer

Quality Engineering Architect [Financial Services]

Junior Research Software Engineer for Sustainability Science - Full Stack

IT Field Technician Amsterdam

Frontend Engineer

Lead QA Engineer

IT Support Engineer - L2

Staff Software Engineer (Connected TVs - JavaScript)

IT Support Engineer

Software Engineer - Frontend

Senior Research Software Engineer for Digital systems for sustainability science

Service Desk & Deskside Engineer

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van it support engineer in de kwakel

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