20 beste vacatures voor de functie van enterprise customer success manager in amsterdam, nh (nieuwe medewerkers gezocht)

Customer Success Manager - Enterprise
Effectory —Amsterdam Centrum
- € 52.000 - € 63.400 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Marketing
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Enterprise Customer Success Manager
Studytube —Amsterdam
- Fulltime
- Hybride werken
- Kantoor
- Analytisch vermogen
- Projectmanagement
- Flexibele werkuren
Snel solliciteren
Customer Success Specialist for EMEA
Kaizo —Amsterdam Centrum
- Fulltime
- Thuiswerk
- Spaans
- Salesforce
- Engels
Snel solliciteren
CSM (Customer Success Manager)
Open —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Verkoopervaring
- Salesforce
Snel solliciteren
Strategic Customer Success Manager
RELX —Amsterdam
- € 59.300 - € 125.500 per jaar
- Fulltime
- Management
- Salesforce
- Engels
- Flexibele werkuren
7 dagen
Team Lead Enterprise Customer Success
Studytube —Amsterdam
- Fulltime
- Hybride werken
- Kantoor
- Analytisch vermogen
- Bachelor
- Flexibele werkuren
Snel solliciteren
Strategic Customer Success Manager
LexisNexis —Amsterdam
- € 59.300 - € 125.500 per jaar
- Fulltime
- Management
- Salesforce
- Engels
- Flexibele werkuren
7 dagen
Customer Success Manager BENELUX (m/f/x)
Eye Security —Amsterdam
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
10 dagen
Customer Success Manager | Benelux
Saga —Amsterdam
- € 55.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- AI
- Werk vanuit huis
Senior Customer Success Manager - UK / Netherlands
Apollo GraphQL —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Azure
- Informatica
Snel solliciteren
Senior Customer Success Manager (SaaS / Remote / Dutch)
Publitas.com B.V. —Amsterdam Centrum
- € 40.000 - € 70.000 per jaar
- Fulltime
- Thuiswerk
- Engels
- Bachelor
- Marketing
- Budget voor professionele ontwikkeling
Snel solliciteren
Manager, Customer Solutions Management, AWS Europe North
Amazon Web Services EMEA SARL, Dutch Branch —Amsterdam
- Fulltime
- Management
- Engels
- Personeelswerving
Senior Customer Success Manager and Account Manager
Younium —Amsterdam
- Hybride werken
- ERP systemen
- Engels
- Contracten
- Flexibele werkuren
Customer Success Director
Genesys —Amsterdam
- Online sollicitatie
- Microsoft Powerpoint
- Microsoft Excel
- Socialemediabeheer
- Aanbrengbonus
Customer Solutions Manager - EV Charging SaaS Platform
GreenFlux —Amsterdam Oost
- Fulltime
- Hybride werken
- Engineering
- Engels
- Master
Snel solliciteren
Manager, Customer Experience
Convey —Amsterdam
- Hybride werken
- Spaans
- Management
- Salesforce
8 dagen
Customer Success Manager – Benelux
Incision —Amsterdam Centrum
- Hybride werken
- CRM-systemen
- Engels
- Reiskostenvergoeding
Snel solliciteren
Partner Success Manager
Transferz —Amsterdam
- € 62.000 - € 75.000 per jaar
- Fulltime
- Hybride werken
- Spaans
- Engels
- Analytisch vermogen
Snel solliciteren
13 dagen
Enterprise Account Manager
UPS —Amsterdam Westpoort
- Fulltime
- Verkoopervaring
- Engels
- Bachelor
12 dagen
Slack Enterprise Account Executive - Amsterdam
Salesforce —Amsterdam
- Fulltime
- Verkoopervaring
- Militaire ervaring
- Salesforce

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Customer Success Manager - Enterprise

Effectory -
Amsterdam Centrum

Snel solliciteren

Vacaturegegevens

Fulltime
€ 52.000 - € 63.400 per jaar

Secundaire arbeidsvoorwaarden

Sabbatical
Budget voor professionele ontwikkeling
Flexibele werkuren

Kwalificaties

Engels
Bachelor
Vlaams
Accountbeheer
Marketing

Volledige vacaturetekst

Effectory is Europe's leading employee feedback solution. With our platform, HR and management collect employee feedback throughout the employee journey. This feedback is transformed into people analytics that informs strategies to boost productivity, engagement and retention. Built on 25 years' experience, our 200 specialists in Amsterdam and Munich support more than 800 organisations in 70+ countries. Now more than ever, HR is an integral part of business strategy - which is why our feedback solution is tailor-made for strategic HR.

Our mission: to improve the working world by giving employees a voice and making sure their feedback has an impact.

The Role

As an Enterprise Customer Success Manager, you are the ultimate value owner and strategic partner for Effectory's highest-tier, most complex accounts. You move beyond tactical management to become a trusted advisor, ensuring that Effectory is deeply embedded in each customer's long-term business strategy and digital ecosystem.

Your mission is to architect success for your portfolio - adoption to measurable results and advocacy - by translating complex business challenges into measurable product value. You are responsible for driving high-impact adoption and securing long-term retention through multi-threaded partnerships and a deep understanding of the HR and people analytics landscape.

The salary range for this position is EUR 52.000,- and EUR 63.400,- gross per year OTE (86% fixed, 14% bonus).

What You'll Be Doing

Effectory's Enterprise Customer Success team partners with our largest customers across Corporate (e.g. IKEA, AS Watson, PostNL), Healthcare, and Education. From the moment onboarding wraps up, you build the foundation for long-term adoption - establishing multi-level relationships that secure strategic buy-in early and keep it strong. Proactively translate technical usage data into compelling ROI narratives, demonstrating how Effectory drives impact across the full HR and engagement funnel - from adoption to long-term advocacy.
Achieve a high Net Renewal Rate (NRR) by maintaining customer health, addressing risks proactively, and identifying opportunities to expand customer usage.
Own the holistic health of your portfolio. You don't just execute playbooks; you design bespoke success plans to mitigate complex churn risks and identify strategic growth opportunities.
Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio.
Serve as the primary executive contact for high-tier accounts, bridging the gap between customer business needs and Effectory's leadership. Diagnose complex product value or onboarding issues while strategically triaging commercial matters to Account Managers to ensure a seamless partnership.
Synthesise high-tier customer needs into structured insights that inform our global product roadmap, ensuring Effectory evolves alongside the most sophisticated players in the market.
Identify systemic bottlenecks in the CS workflow and propose improvements that elevate the performance of the entire CS organisation.

This Is You

Fluent in Dutch or Flemish, proficient in English
Strong experience in Customer Success or Account Management in a SaaS or technology environment
Proven ability to drive product adoption, customer satisfaction (NPS), and retention through strategic intervention
Proven track record of growing large, international customers in terms of ARR and solutions
A solution-seeking, high-agency mindset — you proactively optimise internal workflows and don't wait to be told where the problems are
Advanced proficiency in data interpretation; you identify and act on complex trends to secure portfolio health and growth
Exceptional communication and relationship-building skills across multiple stakeholder levels, up to C-suite
A genuine passion for helping customers succeed and seeing measurable business impact
A collaborative team player who enjoys working with Account Managers, Product, and Marketing
Exceptional organisation skills within high-volume settings; you focus your energy on systemic value and long-term results
An understanding of digital advertising or search marketing is a plus, but not a requirement

What We Offer

Competitive base salary + holiday allowance, lucrative commission structure and company bonus
25 days annual leave + 4 company-wide cool-down days, your birthday off, and a day off to move house
Option to purchase extra holidays
Full additional parental leave for partners
Flexible working hours (7am–7pm), hybrid working model, and up to 4 months working from abroad
Commuter and work-from-home allowance + budget to set up your home office
Pension and access to financial advice
Annual Body & Mind budget for anything that energises or relaxes you
Personal learning budget + extensive internal development opportunities
Yearly Summer School & Winter School
Annual events: Winter Party, Summer Party & the legendary Big Day
A hot lunch made by our in-house chef at our Amsterdam office
A week of fun and interactive onboarding to get to know Effectory and your new colleagues
A sabbatical once every 5 years
A volunteer day to support a cause you care about

This Is How It Works

You want this job — submit your application
We're intrigued — join a phone call to introduce yourself and ask questions
We think it went well — we meet live (or on video) to get to know each other better
We like each other even more — you meet potential team members and get a pleasant grilling
We want to see you in action — you complete a case or assessment (if applicable)
The final hurdle — we agree on terms, sign, and you start

We want to be part of creating a more diverse, equitable and inclusive world of work. Even if you don't meet every requirement, we'd still really like to hear from you.

Snel solliciteren

Verfijn je zoekopdracht

enterprise customer success manager vacatures in amsterdam, nh

Customer Success Manager - Enterprise

Enterprise Customer Success Manager

Customer Success Specialist for EMEA

CSM (Customer Success Manager)

Strategic Customer Success Manager

Team Lead Enterprise Customer Success

Strategic Customer Success Manager

Customer Success Manager BENELUX (m/f/x)

Customer Success Manager | Benelux

Senior Customer Success Manager - UK / Netherlands

Senior Customer Success Manager (SaaS / Remote / Dutch)

Manager, Customer Solutions Management, AWS Europe North

Senior Customer Success Manager and Account Manager

Customer Success Director

Customer Solutions Manager - EV Charging SaaS Platform

Manager, Customer Experience

Customer Success Manager – Benelux

Partner Success Manager

Enterprise Account Manager

Slack Enterprise Account Executive - Amsterdam

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van enterprise customer success manager in amsterdam, nh

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