20 beste vacatures voor de functie van staff application support engineer, it applications engineering in zaandam (nieuwe medewerkers gezocht)

Staff Application Support Engineer, IT Applications Engineering
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Staff Application Support Engineer, IT Applications Engineering

Tesla -
Amsterdam-Zuidoost

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Vacaturegegevens

Kwalificaties

Jira
Incidentmanagement
React
Remedy
.NET Core
C#
Engels
.NET
Java
SQL
Analytisch vermogen
Teammanagement
Splunk
REST
Begeleiding
Angular
GitHub
ServiceNow
Kafka
Applicatie-ondersteuning
Oorzakenanalyse
Communicatieve vaardigheden
Python
Debuggen
MySQL
T-SQL

Volledige vacaturetekst

What to Expect

As a Staff Application Support Engineer, you will focus on our backend applications intended for, but not limited to, the European market. This is a high-impact role in a fast-paced, global environment where your expertise drives operational excellence. You'll blend incident management, data analysis, and coding solutions to support our users, ensuring the successful implementation and management of services in production environments. Providing Level IV support, you'll maintain high standards of quality, security, and compliance while tackling urgent changes with excellent problem-solving skills and business acumen. This position requires multitasking in a collaborative setting, mentoring and leading others, and contributing to continuous improvement.

What You'll Do

Collaborate with cross-functional teams, including product owners, software engineers, quality assurance, and release teams, to own cases from inception to deployment.
Mentoring and leading a team of other support engineers, fostering their professional growth and development.
Provide improvement recommendations based on best practices, industry standards, and emerging trends to inform decisions and enhance system performance.
Serve as the primary point of contact for business users on technical decisions, removing obstacles and ensuring smooth operations.
Investigate root causes of failures to drive continual improvement, demonstrating curiosity in uncovering edge cases, rare situations, and hidden dependencies for system’s resilience.
Continually learn, apply, and teach software best practices, tools, and technologies, including mentoring team members in support methodologies.
Handle multiple incidents and tasks in parallel, be the escalations owner, including tackling urgent problems that require immediate action.
Oversee team deliverables and ensure timely completion of support incidents.
Work independently within a team, taking an active approach in a globally distributed environment.

What You'll Bring

Extensive years of experience as an application support engineer, with evidence of exceptional ability considered
Proven experience in managing or mentoring a team in the domain of application support, software engineering, or similar.
Strong and proven experience with the latest backend web stack technologies such as .NET Core, C#, Python, or Java
Highly skilled in T-SQL; debugging of stored procedures in SQL or MySQL, and SQL performance, and optimalization.
Experience with front-end web frameworks (e.g. React and Angular) and RESTful web services and web applications.
Experience with messaging queues (e.g. Kafka and RabbitMQ)
Experience with source control management (e.g., GitHub), issue tracking (e.g. JIRA), and log management systems (e.g. Splunk, Dynatrace).
A subject master with ITIL processes, ticketing workflows (e.g. BMC Remedy or ServiceNow)
Analytical and problem-solving skills for data manipulation, interpretation, and root cause analysis in business contexts.
Strong communication skills to interact clearly and effectively with business stakeholders and internal teams, both written and verbally.
Flexibility in working hours to collaborate with teams across different time zones.
Fluency in English (written and verbal) is required.
Be technically and functionally knowledgeable about the European financial system and its working methods

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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Verfijn je zoekopdracht

staff application support engineer, it applications engineering vacatures in zaandam

Staff Application Support Engineer, IT Applications Engineering

Front-end IT Engineer (Android)

IT Infrastructure and Operations Technician EMEA

AI Backend engineer

Co-lead technical operations

Staff Software Engineer (Java)

Azure DevOps Engineer

Team Lead - IT support EMEA

Junior Consultant - Data Science & Machine Learning Engineering

Technical Field Operations

AI Engineer

Platform Engineer - Observability

Electrical & Instrumentation Technician

Supervisor, Electro/Mechanical Engineering

Platform Engineer - Kubernetes

Support Engineer- Shopfloor Network System

IT Support Engineer

Senior DevOps Engineer | GitLab | OpenShift

Data Scientist (ML & Statistical Modelling)

UI Designer - Mobile Apps

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van staff application support engineer, it applications engineering in zaandam

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