Location: Rijswijk / Rotterdam, Netherlands
Department: Logistics & CTOS
Reports to: Manager, Transportation Network
- Are you someone who finds satisfaction in getting the details right — especially when those details determine whether a clinical trial shipment clears customs or gets stuck at a border?
-
Do you understand the weight of regulatory documentation in a clinical research environment?
-
Would you like to bring your expertise into a team that's rebuilding with purpose and play a real role in shaping how it operates?
At Cerba Research, we are committed to finding the best talent to join our team. We have partnered with Vector Talent to manage the recruitment process for this role. If you're interested in applying, please direct all applications and questions to Vector Talent.
We're looking for an Import & Export Compliance Officer to take specialist ownership of the proforma invoice process and import/export documentation that underpins our global clinical trial logistics. This is a hands-on, operationally critical role — not a back-office function. The work you do directly determines whether study kits reach sites on time and whether samples return to the lab compliantly.
You'll be joining at a genuine moment of reset. The team is rebuilding, and the person coming into this role won't just be maintaining a process, they'll be helping to define how it works going forward.
About Cerba Research
With over 40 years of clinical research expertise, Cerba Research has built a unique offering of services, including clinical trial management, specialty lab and biomarker services, and medical device & diagnostics solutions.
We support clients from early research through commercialisation, combining the agility of a specialist with the scale of a global central lab network. Our laboratories and connected logistical infrastructure span the US, Europe, Asia-Pacific, Australia, and Africa — delivering the scientific insight and reliability that enable faster, smarter clinical development.
Our mission is to transform clinical research and deliver the promise of precision medicine to improve global health outcomes.
Why Join Us?
Real Impact – Your documentation isn't just paperwork. It's what keeps clinical trial supply chains compliant and moving across multiple countries and studies simultaneously.
Specialist Scope – This is one of the more technically demanding roles in the logistics function. You'll own a compliance framework that spans multi-country customs, IoR services, proforma invoicing, and regulatory requirements across an increasingly global operation.
Build Something – You won't just maintain what's here — you'll help shape and expand it. That includes contributing to SOP development, IoR network building, and driving continuous improvement in how the team operates.
Room to Grow – This role has genuine development potential within the wider logistics function for the right person. We're not promising a fast track, but we are building a team with longevity in mind.
How You Will Add Value
As our Import & Export Compliance Officer, you will:
-
Create and process proforma and umbrella invoices for study shipments within tight turnaround windows
-
Maintain and update import & export compliance matrices across multiple countries
-
Build and support the network of Importer of Record (IoR) services to expand Cerba Research's global shipping capability
-
Ensure all shipping documentation meets QA, customs, financial, and regulatory requirements — including NEN, ISO, GCP, GDP, GDocP, and GMP standards
-
Coordinate with internal teams and external stakeholders to obtain approvals and resolve deviations
-
Monitor pending documentation, flag risks before they become delays, and drive continuous improvement across compliance processes
-
Contribute to SOP development and provide training to transport colleagues and external customers where needed
You're detail-obsessed, calm under pressure, and you know that in clinical logistics, getting it wrong isn't an option. You're equally comfortable navigating complexity as you are rolling up your sleeves to get documentation out the door. Crucially, you see process change as an opportunity and you bring a constructive, open mindset into whatever environment you walk into.
You bring:
-
Solid working knowledge of international import/export regulations and global trading requirements
-
Experience handling customs documentation, proforma invoicing, or clinical trial logistics
-
Familiarity with quality frameworks — GCP, GDP, GDocP, GMP or GCLP knowledge is a genuine advantage
-
Experience in trade compliance is a significant plus — we're actively developing this area and won't need to start from scratch if you bring it with you
-
The ability to juggle multiple studies and shipment documentation simultaneously without dropping the ball
-
Fluency in English
-
MBO level education or equivalent experience
At Cerba HealthCare, we believe that the diversity of people, backgrounds, and perspectives is an essential asset in fulfilling our mission: to improve the health of everyone, everywhere.
We are committed to providing an inclusive work environment that guarantees equal opportunities for everyone, regardless of age, background, sexual orientation, disability, or any other personal characteristic. All talented individuals are encouraged to apply.
