9 beste vacatures voor de functie van customer service representative in elst, ge (nieuwe medewerkers gezocht)

Customer Service Representative
Bystronic —Heteren
- Salesforce
- Engineering
- Engels
Customer Service Representative
Concentrix —Arnhem
- € 14,58 per uur
- Weekendbeschikbaarheid
- Engels
- Kantoor
- Computervaardigheden
- Werk vanuit huis
- Flexibele werkuren
Dutch Customer Service Representative | Relocate to Greece
Next Job Abroad —Nijmegen
- Fulltime
- Hybride werken
- Engels
- Hotel
- Productkorting werknemers
- Verhuisvergoeding
Snel solliciteren
sales representative
the Infinite Group B.V. —Nijmegen
- Fulltime
- Hybride werken
- Verkoopervaring
- Engels
- Bachelor
Snel solliciteren
Customer Care Specialist
DSV —Ede
- Fulltime
- Engels
- ICT
- Communicatieve vaardigheden
Dutch Customer & Technical Advisor: Join the Miele Team in Sunny Greece
Next Job Abroad —Arnhem
- Fulltime
- Hybride werken
- Engels
- ICT
- Bedrijfskunde
- Verhuisvergoeding
Snel solliciteren
Sales Engineer Europe
Zoll Medical Corporation —Elst
- Verkoopervaring
- Ziekenhuis
- Engels
3 dagen
Sales Manager - CPQ - EMEA
Experlogix —Veenendaal
- Fulltime
- Hybride werken
- Verkoopervaring
- Marketing
- Salesforce
Snel solliciteren
11 dagen
Inside Sales
ETC —Ede
- Fulltime
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
Snel solliciteren

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Customer Service Representative
Bystronic —Heteren
Follow up on spare parts delivery times to ensure technicians can be scheduled effectively and forwards order requests to the spare parts administrator.
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Together with the Sales Representative, you are the first point of contact for our German-speaking customers and you ensure excellent support is provided by…

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Customer Service Representative

Bystronic -
Heteren

Nu solliciteren

Vacaturegegevens

Kwalificaties

Incidentmanagement
Salesforce
Engineering
Engels
Klantenondersteuning

Volledige vacaturetekst

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.

We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.
What you will be doing

Customer Support:
Act as a 1st level support for customers contacting the Hotline.
Build effective relationships with customers and displays a supportive attitude at all times.
Deliver customer service, tracks incidents and notifies customers of relevant deviations from the plan.
Contact customers to manage cases and possible escalations or informing them of progress.

Incident Management:
Manage all activities in CRM system, providing accurate and detailed information to ensure effective case handling.
Dispatch and coordinates local personnel to support case activities, as required.

Spare Parts:
Act as a first touchpoint for spare parts regarding logistics and timing with the spare parts department.
Help ensure parts are ordered and distributed at the earliest opportunity.
Follow up on spare parts delivery times to ensure technicians can be scheduled effectively and forwards order requests to the spare parts administrator.
Confirm delivery times for parts being delivered with customers.
Understand spare part deliveries and time dispatched from warehouse.

Planning & Scheduling:
Plan and schedule field service technicians within their region based on case requirements and customer needs.
Coordinate three types of interventions: preventive maintenance, corrective maintenance, and installations.
Ensure optimal allocation of resources to meet service commitments and minimize response times.
Communicate schedules and updates to technicians and customers to ensure transparency and efficient case handling.

Your education & experience

3–5 years of experience in customer support, ideally within industrial or manufacturing environments.
Technical school or an engineering degree in a relevant field.
Experience in managing spare parts processes.

What you need to succeed

Very good command of English and Dutch.
Proficiency in SAP and Salesforce, or other relevant CRM systems.
Availability to work from the office in Heteren.
Ability to balance customer needs with organizational priorities to ensure a high level of customer satisfaction.

What’s in it for you

A high level of trust and autonomy, with the opportunity to take ownership and shape your work.
Exposure to international and cross-functional projects, working alongside a committed, high-performing team with a strong feedback culture.
A fast-growing, innovative, and international environment with a positive and open company culture.

People power our purpose

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.

As much as we are in a technology business, human beings drive real change.

Life at Bystronic

Explore our careers page to learn more about how we work:
https://www.bystronic.com/int/en/career/why-join/employee-stories

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customer service representative vacatures in elst, ge

Customer Service Representative

Customer Service Representative

Dutch Customer Service Representative | Relocate to Greece

sales representative

Customer Care Specialist

Dutch Customer & Technical Advisor: Join the Miele Team in Sunny Greece

Sales Engineer Europe

Sales Manager - CPQ - EMEA

Inside Sales

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