20 beste vacatures voor de functie van cloud in berkel en rodenrijs, zh (nieuwe medewerkers gezocht)

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3 dagen

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Order Fulfillment & Customer Service Specialist - eCommerce Platform

BartsParts
Leiden

Snel solliciteren

Vacaturegegevens

Parttime | Fulltime
3 dagen geleden

Kwalificaties

Frans
Supplychain
ERP systemen
Engels
E-commerce
Zendesk
Italiaans
Duits
Orderverwerking

Volledige vacaturetekst

Order Fulfillment & Customer Service Specialist

Join the circular economy revolution in the spare parts industry and help us give a second life to millions of spare parts across Europe.

✨ Exciting opportunity to join our young, international, and fast-growing team! ✨

Do you thrive in an international e-commerce environment? Are you an enthusiastic team player always aiming for customer satisfaction? Do you have an eye for detail and are ready to support our daily international operations?

If so, we’d love to hear from you!

About us:

At BartsParts, we are more than just the leading e-commerce platform for spare parts. We are the backbone of a circular economy in the spare parts industry. By connecting inventory from partners across Europe, we help sell obsolete and slow-moving items, ensuring that the right part finds the right machine. With a portfolio of 3 million products and a fast-growing international footprint, we are looking for a driven individual to join our operations team.

About the role: Execute, Resolve, Grow

As our Order Fulfillment & Customer Service Specialist, you are at the heart of our Customer and Seller Experience. Reporting to the Operations Manager, you will handle the core day-to-day operations that keep our business running smoothly and our clients happy across Europe.

Your Mission:

Deliver Excellence: Handle daily order processing, shipping updates, and customer inquiries, ensuring high-quality service levels and quick response times.
Support Sellers & Customers: Act as the first line of contact for sellers and buyers, resolving inquiries related to order status, delivery, returns, and logistics claims.
Solve the Puzzle: Navigate complex logistics challenges by coordinating directly with suppliers, courier services, and internal teams across Europe.
Master the Tools: Work daily with our ERP system, ticketing software, and e-commerce platform to keep data accurate and operations efficient.
Contribute to Improvement: Spot operational bottlenecks in your daily routine and share ideas to make our workflows faster and better.
Be Part of a Great Team: Collaborate with a diverse, international team of colleagues who support each other and help the company grow every day.

You:

Experience: Have 1-5 years of experience in Customer Service, E-commerce, Logistics, or Supply Chain operations.
Customer-Centric: You genuinely care about helping customers and sellers, treating every case with attention to detail.
Proactive Problem Solver: You stay calm when issues arise and take ownership to find solutions.
Tech-Savvy: Comfortable navigating ERPs, ticketing tools (e.g., Zendesk, Zoho), and standard cloud platforms.
Language Skills: Fluent in English (required). Proficiency in additional European languages (e.g., German, French, Dutch, Polish or Italian) is a big plus!

Why Join BartsParts?

Purpose: Work for a company that actively reduces waste in the industrial supply chain.
International Impact: Gain hands-on experience in international e-commerce in a truly multicultural environment.
Growth-First Mindset: We offer a 7-month contract with a strong intention to convert into a long-term partnership as the company grows.
Working Hours: Flexible contract options ranging from 32 to 40 hours per week (minimum 32 hours).
Flexibility: Hybrid work model (up to 40% WFH) once you’re fully onboarded with the team.
Commuter Support: Public transport allowance to make your office days easy.

Ready to Apply?

If you are an enthusiastic team player ready to jump-start or advance your career in e-commerce operations, we want to meet you!

Please submit your resume along with a short note explaining why you’d be a great fit for BartsParts.

Join us and be part of our winning team!

Job Types: Full-time, Part-time

Ability to commute/relocate:

2315 Leiden: Reliably commute or planning to relocate before starting work (Required)

Experience:

Order Fulfillment: 1 year (Preferred)
Customer Service: 1 year (Required)

Language:

English (Required)
German (Preferred)
Dutch (Preferred)
any other European language (Preferred)

Work Location: In person

Snel solliciteren

Verfijn je zoekopdracht

cloud vacatures in berkel en rodenrijs, zh

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van cloud in berkel en rodenrijs, zh

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