Role Description:
At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.
We’re a truly global e-commerce company, with business operations in nearly every country and city on the planet. And we want to make it easy for everyone, anywhere in the world, to pay for their travel or do business with our platform – whenever and however it’s convenient for them.
Our FinTech business unit – with teams in Amsterdam, London, and Bangalore – develops new products and drives innovation to help us continue removing financial friction from the travel process. That makes buying and selling travel-related products and services simpler for both travelers and partners.
We are looking for a sharp, talented and energetic Technical Program Manager. As a FinTech TPM, you have the ability to deliver large cross-organizational software development projects at the intersection of e-commerce and payments. Building financial services is not easy, but you know what it takes to pull it off.
Responsibilities:
Interact with project sponsors, project stakeholders to define and deliver projects
Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
Identify, assess, track and mitigate issues and risks at multiple levels
Create, maintain and disseminate project information to stakeholders
Communicate project issues and status in a concise, accurate, and professional manner
Insatiable curiosity and ability to understand architectural and technical aspects of projects
Apply best practices to the software development lifecycle (SDLC) for projects based on experiences with a number of agile and blended approaches, as well as effectively coordinating the implementations across teams using very different approaches
Build and maintain integrated project schedules that account for internal/external dependencies, differing SDLC approaches and numerous constraints
Be the driving force that collaborates with business and technical teams across Booking to make sure your teams deliver world class solutions that are highly scalable, secure, and flexible - all the while maintaining a strong customer focus
Requirements:
~5+ years of relevant work experience, including technical program management experience
Strong understanding of technology and ability to effectively communicate technical concepts.
The role requires at least a basic understanding of payments and/or FinTech products, and the requirements and processes of this domain.
Strong conflict resolution, negotiation, and influencing skills.
Excellent communication skills, both written and verbal, with the ability to work independently and manage multiple tasks under pressure.
Proven ability to use data-driven insights to address business challenges and solve problems.
Experience in visualising and managing Risks, Issues & Dependencies to enable delivery success
Experience in cross organization priority alignment to deliver program outcomes
Experience in ensuring effective delivery best practice is in place which aligns to agile delivery principles.
Experience in agile practices and tooling
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Diversity, Equity and Inclusion (DEI) at Booking.com:
Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
