17 beste vacatures voor de functie van manager (move program) in gemeente huizen (nieuwe medewerkers gezocht)

Air Freight Customer Operations Manager
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- Analytisch vermogen
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Senior Business Consultant - Amsterdam
NTT Ltd —Amsterdam
- Management
- Engineering
- Engels
- Telefoonplan
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Senior Managing Partner - Financial Services and Insurance (FSI)
Gartner —Amsterdam
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- Hybride werken
- Bediening
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Manager - Security Intelligence & Response
Booking.com —Amsterdam Centrum
- Fulltime
- Hybride werken
- Kantoor
- Master
- Bachelor
- Verhuisvergoeding
11 dagen
Technology Product Manager- Cloud & Platform Ecosystems
Booking.com —Amsterdam Centrum
- Fulltime
- Hybride werken
- Productmanagement
- ICT
- Communicatieve vaardigheden
- Verhuisvergoeding
1 dag
Account Manager Financial Services
Hewlett Packard Enterprise —Amsterdam
- Fulltime
- Verkoopervaring
- Bachelor
- Managementervaring
18 uur
Data Analyst - Risk Management
ABN AMRO —Amsterdam
- € 5.304 - € 7.577 per maand
- Engels
- Master
- SQL
- Budget voor professionele ontwikkeling
1 dag
Staff Product Manager, Europe Market Expansion
Lemonade Insurance Company —Amsterdam
- Fulltime
- Kantoor
- Productmanagement
Shift Manager Amsterdam
Joe & the Juice / The Netherlands —Amsterdam
- Managementervaring
Snel solliciteren
Director, Enterprise Risk Management
Tradeweb Markets —Amsterdam
- Financiën
- Analytisch vermogen
Consultant Release Management
Keylane —Utrecht
- € 45.360 - € 60.912 per jaar
- Hybride werken
- Kantoor
- Analytisch vermogen
- ICT
- Reiskostenvergoeding
Snel solliciteren
9 dagen
Associate Director, Obligations Management
Airwallex —Amsterdam
- Fulltime
- Hybride werken
- Doctor
- Salesforce
- Master
Health & Safety Manager (HSE)
Picnic —Amsterdam
- Engels
- Master
- Analytisch vermogen
- Reiskostenvergoeding
Snel solliciteren
Senior AI Strategy Consultant
Xebia Group —Amsterdam
- Fulltime
- Hybride werken
- Azure
- Engels
- Master
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Central Expansion Lead
Gigs —Amsterdam
- € 115.000 - € 160.000 per jaar
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IT Asset Management Intern
Lucid Motors —Amsterdam
- Microsoft Excel
- Microsoft Outlook
- Engels
Director of Operations, Europe
Modulr Finance —Amsterdam
- Fulltime
- Financiële diensten
- AI
- Managementervaring
- Reiskostenvergoeding
9 uur

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Air Freight Customer Operations Manager

DHL -
Amsterdam

Nu solliciteren

Vacaturegegevens

11 uur geleden

Kwalificaties

Management
Supplychain
Microsoft Office
Analytisch vermogen
Bachelor

Volledige vacaturetekst

Job title: Air Freight Customer Operations Manager

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend. Because at DHL Global Forwarding we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people: and improve their lives.

JOB PURPOSE

Develop and administer Air Freight Customer Operations plans, processes, programs and activities to deliver effective and efficient operational outcomes in line with business needs and objectives, relevant strategies, frameworks and standards, Group guidelines and policies, and applicable legal, regulatory and compliance requirements. This includes air Freight Customer Operations / Control Tower Manager supports the Air Freight GTOM Product & Services operating model by owning the customer-facing execution model for Air Freight and by connecting Control Tower capabilities, customer program management, shipment visibility, proactive exception handling, and digital customer interaction into one disciplined customer promise.

KEY TASKS

Coordinate the assigned Customer Operations / Control Tower scope by converting standards into disciplined execution routines, ownership clarity, and measurable outcomes.
Manage work packages, priorities, issue follow-up, and stakeholder alignment across functions without changing global standards or domain boundaries.
Use data, customer feedback, Air Freight Index/SQI signals, and performance trends to identify gaps and drive corrective action closure.
Coach team members or contributors and ensure outputs are timely, evidence-based, and aligned with DHL / DGF standards.
Escalate structural blockers, unresolved cross-domain issues, or system limitations through GTOM / Solution Delivery channels with clear evidence.
Protect the defined Customer Operations / Control Tower scope: customer program management; control tower service model; customer-facing visibility and communication; proactive exception coordination; SQI execution cadence and adoption; digital customer interaction including myDHLi adoption.
Maintain clear boundary discipline: this role does not own physical shipment execution owned bstation/operations; process standards owned by PE; pricing approvals; carrier strategy; implementation project governance where owned by IMPAT.
Use approved systems, dashboards, and source-of-truth reporting to support decisions and avoid local variants.
Contribute to the move from processing to coordination to orchestration by improving data quality, handoff clarity, and proactive risk visibility.
Contribute to the move from processing to coordination to orchestration by improving data quality, handoff clarity, and proactive risk visibility.
Contribute to the move from processing to coordination to orchestration by improving data quality, handoff clarity, and proactive risk visibility.

SKILLS AND KNOWLEDGE REQUIRED

Control tower management, service recovery leadership, customer program governance, SQI execution, cross-functional coordination, and issue closure discipline.
Ability to connect with and influence specialist departments and key stakeholders across Product & Services, Sectors, Growth, Pricing, Station Operations, SCM & Gateways, Process Excellence, Implementation, GSC, Solution Delivery, Global, Region, Country, and Station stakeholders according to scope and activation level.
Ability to provide technical guidance to line managers, employees, customers, and key stakeholders where required.
Strong stakeholder management skills, including the ability to convince others to accept new concepts, practices, and approaches while building strong cross-functional relationships with DHL managers.
Bachelor’s Degree or equivalent experience / qualification.
More than 6 years of relevant experience.
Individual contributor role which may manage two or fewer employees, direct the work of lower level professionals, or manage processes and programs.
Strong analytical and problem-solving abilities
Ability to work under pressure and manage multiple priorities in a fast-paced environment
Proficiency in operational systems and Microsoft Office tools

YOUR BENEFITS

Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.
Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices.
Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.
Continuous Learning and Development: We invest in our employees growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge.
Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.

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manager (move program) vacatures in gemeente huizen

Air Freight Customer Operations Manager

Senior Business Consultant - Amsterdam

Senior Managing Partner - Financial Services and Insurance (FSI)

Manager - Security Intelligence & Response

Technology Product Manager- Cloud & Platform Ecosystems

Account Manager Financial Services

Data Analyst - Risk Management

Staff Product Manager, Europe Market Expansion

Shift Manager Amsterdam

Director, Enterprise Risk Management

Consultant Release Management

Associate Director, Obligations Management

Health & Safety Manager (HSE)

Senior AI Strategy Consultant

Central Expansion Lead

IT Asset Management Intern

Director of Operations, Europe

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van manager (move program) in gemeente huizen

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