20 beste vacatures voor de functie van first line support in rotterdam (nieuwe medewerkers gezocht)

IT Servicedesk Engineer
Sunweb Group —Rotterdam
- € 3.500 - € 3.800 per maand
- Fulltime
- Hybride werken
- Azure
- Troubleshooting
- Engels
Snel solliciteren
6 uur
Payroll Specialist (f/m/d)
Westlake Epoxy —Rotterdam
- Engels
- Analytisch vermogen
- Bachelor
Snel solliciteren
9 uur
PhD Position AI Alignment: Value Assessment for Open Models & AI Systems
TU Delft —Delft
- € 3.059 - € 3.881 per maand
- Online sollicitatie
- Doctor
- Engels
- Master
- Flexibele werkuren
Vacature: Backend Engineer – Access Routing & Trust (ART) - View vacancy
Bekijk bedrijf: NN Group —Den Haag
- € 4.527 - € 6.036 per maand
- Fulltime
- Azure
Flight Operations Engineer/UAV Pilot (UAV Robotics/Mechatronics)
Fiducial —Delft
- Fulltime
- Hybride werken
- CAD
- Engels
- C++
- Flexibele werkuren
Snel solliciteren
14 dagen
OT&A Manager
APM Terminals —Den Haag
- Fulltime
- Engineering
- Engels
- Kantoor
Vacature: Medior SAP QA Engineer - View vacancy
Bekijk bedrijf: Nationale-Nederlanden —Den Haag
- € 4.527 - € 6.036 per maand
- Fulltime
- ICT
7 dagen
Director Operations Europe
Valvoline Global Operations —Dordrecht
- Engineering
- ERP systemen
- Engels
Snel solliciteren
Global Customer Application Engineer
ABB S.p.A. —Rotterdam
- Online sollicitatie
- Doctor
- Engels
- Master
Snel solliciteren
7 dagen
Manufacturing Engineer - Materials & Process
GKN Aerospace —Papendrecht
- Tot € 5.715 per maand
- Fulltime
- Engineering
- Engels
- Reiskostenvergoeding
Customer Account Manager NH90
GKN Aerospace —Papendrecht
- Fulltime
- Bedrijfskunde
- Onderhandelen
- Reiskostenvergoeding
Systems Engineer
Priva —De Lier
- Fulltime
- Hybride werken
- Azure
- DevOps
- Bachelor
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
Senior Full Stack Engineer (Core Platform & API Squad)
Wellis —Rotterdam
- € 7.000 - € 10.000 per maand
- Fulltime
- Hybride werken
- Azure
- DevOps
- ERP systemen
- Budget voor professionele ontwikkeling
Snel solliciteren
Security Solution Consultant
Hunt & Hackett —Den Haag
- € 4.141 - € 5.506 per maand
10 dagen
Sr. Civil/Structural Infrastructure Engineer
CC7 Europe BV —Den Haag
- Fulltime
- AutoCAD
- Civiele techniek
- Engineering
Snel solliciteren
Tactical Purchaser
IQIP B.V. —Sliedrecht
- Fulltime
- ERP systemen
- Engels
- Bachelor
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
Senior Manufacturing Engineer - EWIS
GKN Aerospace —Papendrecht
- Online sollicitatie
- Microsoft Word
- Microsoft Excel
- Engineering
- Reiskostenvergoeding
Multi Skilled Engineer (2-shifts)
Logoplaste —Zoetermeer
- E-mail
- Engels
- Microsoft Office
- Elektrotechniek
- Reiskostenvergoeding
Snel solliciteren
Director of Product Management
TOPdesk —Delft
- € 8.250 - € 9.350 per maand
- Fulltime
- Hybride werken
- Productmanagement
- Managementervaring
Snel solliciteren
Project Controls Manager
CC7 Europe BV —Den Haag
- Fulltime
- Schrijfvaardigheden
- Engineering
- Engels
Snel solliciteren

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IT Servicedesk Engineer

Sunweb Group -
Rotterdam

Snel solliciteren

Vacaturegegevens

Fulltime
€ 3.500 - € 3.800 per maand
6 uur geleden

Kwalificaties

Jira
MacOS Server
Azure
Troubleshooting
MBO 4
iOS
Engels
Windows
IT-ondersteuning
MacOS
ICT
Associate degree
Citrix
Communicatieve vaardigheden
Helpdesk
VPN

Volledige vacaturetekst

Make technology work for everyone

At Sunweb Group, technology plays a key role in delivering unforgettable holiday experiences to more than 1.3 million customers every year. Behind the scenes, our colleagues rely on secure, reliable, and user-friendly IT solutions to do their best work.

As an IT Servicedesk Engineer, you are the first point of contact for employees across our international organization. From resolving technical issues and supporting new joiners to improving processes and maintaining our digital workplace, you make sure colleagues can work efficiently and without disruption.

You'll join our IT team in Rotterdam and collaborate closely with infrastructure, security, and development specialists to provide an excellent employee experience.

Location: Rotterdam
Start Date: ASAP
Availability: Full-time

Your impact

As IT ServiceDesk Engineer, you'll support our employees across multiple hub offices, countries and business functions. No day is the same, and you'll combine hands-on support with continuous improvement initiatives.

Your responsibilities

Resolve first- and second-line IT incidents and service requests through Jira, phone, email, and walk-ins.
Troubleshoot hardware, software, network, VPN, Microsoft 365, and workplace-related issues.
Support onboarding and offboarding processes, including account creation, permissions, and device setup.
Ensure employees have access to the tools and systems they need from day one.
Manage and maintain user accounts, devices, and workplace applications.
Collaborate with Infrastructure, Security, and Development teams to resolve more complex issues.
Contribute to ITIL-based service management processes and knowledge documentation.
Identify recurring issues and opportunities for automation and process improvements.
Help maintain a secure, stable, and productive digital workplace environment.

What you'll bring

We're looking for someone who enjoys solving problems, helping people, and continuously improving the way IT support is delivered.

An MBO4 degree in an IT-related field or equivalent work experience.
Preferably experience in an IT support, service desk, or workplace support role.
Experience with Microsoft 365 administration and end-user support.
Knowledge of Microsoft Azure, VPN solutions, Citrix environments, and workplace infrastructure.
Experience supporting Windows 11, macOS, and mobile devices (iOS).
Familiarity with service management tools such as Jira Service Management.
Understanding of ITIL principles and service desk best practices.
Strong troubleshooting and prioritization skills.
Excellent communication skills in English and Dutch a minimum B2 level
The ability to explain technical concepts to non-technical users.
A proactive, customer-focused mindset with a strong sense of ownership.

About Sunweb Group

Sunweb Group is one of Europe’s largest online travel agencies, sending over 1.3 million holidaymakers annually to unforgettable destinations. Operating in eight international markets, we cater to all travelers through our brands, Sunweb and ‘Eliza Was Here.’ With a team of 600 colleagues and operational hubs in Rotterdam, Girona, Paris, Copenhagen, Stockholm, Antwerp, Chambéry, and Zurich, we deliver seamless, high-quality holiday experiences at competitive prices. Our Fast Forward culture fosters focus and trust, enabling us to shape the future of holidays while helping our customers press pause and create lasting memories.

Why join our journey?

Monthly gross salary between €3500 and €3800 plus 6 ATV days (based on full-time employment, excluding 8% holiday allowance). Please note: ATV days do not apply to part-time contracts.
Enjoy up to 20% off when booking with our brands for you, your family, and your friends.
As an international company we support a hybrid way of working. We provide you with office furniture and IT equipment.
We enjoy the journey so enjoy 25 holidays based on fulltime employment.
Access to LinkedIn Learning and a personalized Reflect & Develop Plan to support your career growth.
Benefit from coaching sessions designed to support your well-being.
Receive work-from-home and travel allowances to ease your daily routine.

Ready for departure?

Are you excited to help build and support the digital workplace behind Europe's leading travel company?

Click Apply and join us as our new IT Servicedesk Engineer. Do you have questions about the role? Feel free to contact our Talent Acquisition team via [email protected]. We look forward to hearing from you!

Sunweb Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and safe environment where everyone can thrive.

#LI-Hybrid
#LI-YV1

Snel solliciteren

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first line support vacatures in rotterdam

IT Servicedesk Engineer

Payroll Specialist (f/m/d)

PhD Position AI Alignment: Value Assessment for Open Models & AI Systems

Vacature: Backend Engineer – Access Routing & Trust (ART) - View vacancy

Flight Operations Engineer/UAV Pilot (UAV Robotics/Mechatronics)

OT&A Manager

Vacature: Medior SAP QA Engineer - View vacancy

Director Operations Europe

Global Customer Application Engineer

Manufacturing Engineer - Materials & Process

Customer Account Manager NH90

Systems Engineer

Senior Full Stack Engineer (Core Platform & API Squad)

Security Solution Consultant

Sr. Civil/Structural Infrastructure Engineer

Tactical Purchaser

Senior Manufacturing Engineer - EWIS

Multi Skilled Engineer (2-shifts)

Director of Product Management

Project Controls Manager

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van first line support in rotterdam

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