20 beste vacatures voor de functie van first line support in rotterdam (nieuwe medewerkers gezocht)

Technical Support Engineer
DeepHealth —Rotterdam
- € 35.000 - € 50.000 per jaar
- Fulltime
- Thuiswerk
- Troubleshooting
- Computervaardigheden
- Engels
Snel solliciteren
Host Service & Reception Night (m/f/d) - New Opening
Ruby Hotels —Rotterdam
- Fulltime
- Engels
- Hotel
- Hotelervaring
- Winstdeling
Snel solliciteren
13 dagen
Housekeeping Supervisor (m/f/d) - New Opening
RUBY GMBH —Rotterdam
- Fulltime
- Hotel
- Winstdeling
13 dagen
Host Service & Reception (m/f/d) - New Opening
RUBY GMBH —Rotterdam
- Fulltime
- Engels
- Hotel
- ICT
- Winstdeling
13 dagen
Quality, Impact & Reporting Project Officer
Erasmus Universiteit Rotterdam —Rotterdam
- € 3.706 - € 5.760 per maand
- Parttime
- Engels
- Master
- Analytisch vermogen
- Werk vanuit huis
- Budget voor professionele ontwikkeling
4 uur
Sales Development Representative - Dutch-speaking (f/m/d)
Hive —Rotterdam
- € 69.036 - € 93.588 per jaar
- Verkoopervaring
- Engels
- Bedrijfsontwikkeling
Snel solliciteren
Housekeeping Supervisor (m/f/d) - New Opening
Ruby Hotels —Rotterdam
- Fulltime
- Hotel
- Winstdeling
Snel solliciteren
13 dagen
Bartender (m/f/d) - New Opening
RUBY GMBH —Rotterdam
- Fulltime
- Engels
- Hotel
- Winstdeling
13 dagen
Bartender (m/f/d) - New Opening
Ruby Hotels —Rotterdam
- Fulltime
- Engels
- Hotel
- Winstdeling
Snel solliciteren
13 dagen
Maritime Operator (24/7 Control Room)
Royal Dirkzwager —Maassluis
- € 2.509 - € 3.247 per maand
- Fulltime
- Engels
- Budget voor professionele ontwikkeling
Snel solliciteren
8 dagen
Manufacturing Engineer - Materials & Process
GKN Aerospace —Papendrecht
- Tot € 5.715 per maand
- Fulltime
- Engineering
- Engels
- Reiskostenvergoeding
Global Customer Application Engineer
ABB S.p.A. —Rotterdam
- Online sollicitatie
- Doctor
- Engels
- Master
Snel solliciteren
6 dagen
Customer Account Manager NH90
GKN Aerospace —Papendrecht
- Fulltime
- Bedrijfskunde
- Onderhandelen
- Reiskostenvergoeding
Systems Engineer
Priva —De Lier
- Fulltime
- Hybride werken
- Azure
- DevOps
- Bachelor
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
Senior Manufacturing Engineer - EWIS
GKN Aerospace —Papendrecht
- Online sollicitatie
- Microsoft Word
- Microsoft Excel
- Engineering
- Reiskostenvergoeding
Sr. Civil/Structural Infrastructure Engineer
CC7 Europe BV —Den Haag
- Fulltime
- AutoCAD
- Civiele techniek
- Engineering
Snel solliciteren
Tactical Purchaser
IQIP B.V. —Sliedrecht
- Fulltime
- ERP systemen
- Engels
- Bachelor
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
Security Solution Consultant
Hunt & Hackett —Den Haag
- € 4.141 - € 5.506 per maand
9 dagen
IT Risk & Controls Manager
Nebius —Rotterdam
- Informatica
- DevOps
- Zonder diploma
Snel solliciteren
11 uur
Director of Product Management
TOPdesk —Delft
- € 8.250 - € 9.350 per maand
- Fulltime
- Hybride werken
- Productmanagement
- Managementervaring
Snel solliciteren

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Technical Support Engineer

DeepHealth
Rotterdam

Snel solliciteren

Vacaturegegevens

Fulltime
€ 35.000 - € 50.000 per jaar

Kwalificaties

Frans
CCNP
Troubleshooting
Callcenter
Computervaardigheden
CCNA
Engels
Windows
Analytisch vermogen
Bachelor
Continue verbetering
IT-ondersteuning
ICT
Linux
Communicatieve vaardigheden
Helpdesk

Volledige vacaturetekst

Company Overview

DeepHealth, a RadNet company, is focused on delivering AI-powered solutions that improve population health, optimize radiology workflows, and drive earlier detection of disease. Our portfolio spans breast, lung, brain, prostate, and thyroid imaging AI, deployed across enterprise imaging platforms and large screening programs.

Job Summary

The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes.

Essential Duties and Responsibilities:

Provide first- and second-level support for healthcare IT systems, including troubleshooting and resolving technical issues.
Respond to user inquiries via phone, email, and ticketing systems in a timely and professional manner.
Participate in a rotating schedule to monitor the support queue, triage incoming tickets, and assign them to the appropriate product or functional team.
Collaborate with IT, Product, and Engineering teams to escalate and resolve complex issues.
Maintain detailed records of incidents, solutions, and workflows in the ticketing system.
Assist with system updates, installations, and user onboarding for new software and hardware.
Contribute to the continuous improvement of support processes and knowledge base.
Ensure compliance with regulatory standards and internal IT policies.
Support key customers and maintain positive relationships, providing updates and guidance as needed.

PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.

Minimum Qualifications, Education and Experience:
• 1+ years of experience in an IT support role

Bachelor’s degree in IT, Healthcare Informatics, or related field, or equivalent experience. (Required)
Proven IT support experience, preferably in healthcare or clinical environments. (Required)
Strong customer relationship and call center support skills. (Required)
Fluency in French and English (Required)
Strong IT, networking, and general computer skills. (Required)
Solid understanding and hands-on experience with PC and server hardware platforms and command lines on Linux and Windows. (Required)
Experience troubleshooting complex applications and software products. (Required)
Proficiency in Windows operating systems (Windows 7 and above, Server) and Linux system administration. (Required)
Familiarity with healthcare IT systems, including EMR and clinical software. (Required)
Experience with ticketing systems and ITIL-based support processes. (Required)
Knowledge of archival and storage media. (Required)
Excellent troubleshooting, diagnostic, and analytical skills. (Required)
Strong written and verbal communication skills. (Required)
Ability to manage multiple tasks, work under pressure, and collaborate across teams. (Required)
Flexibility to work varied hours and participate in on-call rotations. (Required)
PACS/Radiology/DICOM/HL7 experience. (Preferred)
Radiology workflow experience. (Preferred)
CompTIA Linux, RHCA, or RHCT certification. (Preferred)
CCNA/CCNP certification. (Preferred)
Proficiency in additional languages, particularly for EU or international regions. (Preferred)

Quality Standards

Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
Follows all local, regional and country laws concerning employment.
Follows all DeepHealth policies and procedures.
Follows data privacy, compliance, safety and confidentiality standards at all times.
Practices universal safety precautions.
Promotes good public relations on the phone and in person.
Adapts and is willing to learn new tasks, methods, and systems.
Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.
Completes job responsibilities in a quality and timely manner.

Physical Demands

This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally.

Travel

This position may require occasional travel.

Working Environment

Hybrid/Remote

Accommodations

Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Salary

€35,000 - €50,000

Snel solliciteren

Verfijn je zoekopdracht

first line support vacatures in rotterdam

Technical Support Engineer

Host Service & Reception Night (m/f/d) - New Opening

Housekeeping Supervisor (m/f/d) - New Opening

Host Service & Reception (m/f/d) - New Opening

Quality, Impact & Reporting Project Officer

Sales Development Representative - Dutch-speaking (f/m/d)

Housekeeping Supervisor (m/f/d) - New Opening

Bartender (m/f/d) - New Opening

Bartender (m/f/d) - New Opening

Maritime Operator (24/7 Control Room)

Manufacturing Engineer - Materials & Process

Global Customer Application Engineer

Customer Account Manager NH90

Systems Engineer

Senior Manufacturing Engineer - EWIS

Sr. Civil/Structural Infrastructure Engineer

Tactical Purchaser

Security Solution Consultant

IT Risk & Controls Manager

Director of Product Management

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van first line support in rotterdam

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