20 beste vacatures voor de functie van customer success manager in amsterdam (nieuwe medewerkers gezocht)

Manager, Customer Success
Assent —Amsterdam
- € 100.000 - € 115.000 per jaar
- Fulltime
- Hybride werken
- Projectmanagement
- Begeleiding
- Managementervaring
Customer Success Manager (Mid-Market)
Effectory —Amsterdam Centrum
- € 57.700 - € 69.200 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Digital Customer Success Manager - International Markets
Tellent —Amsterdam
- € 50.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Werk vanuit huis
7 dagen
CSM (Customer Success Manager)
Open —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Verkoopervaring
- Salesforce
Snel solliciteren
Strategic Customer Success Manager
RELX —Amsterdam
- € 59.300 - € 125.500 per jaar
- Fulltime
- Management
- Salesforce
- Engels
- Flexibele werkuren
6 dagen
Senior Customer Success Manager (SaaS / Remote / Dutch)
Publitas —Amsterdam
- € 40.000 - € 70.000 per jaar
- Fulltime
- Thuiswerk
- Engels
- Marketing
- Budget voor professionele ontwikkeling
Strategic Customer Success Manager
LexisNexis —Amsterdam
- € 59.300 - € 125.500 per jaar
- Fulltime
- Management
- Salesforce
- Engels
- Flexibele werkuren
6 dagen
Customer Success Manager
Altura —Amsterdam
- € 50.000 - € 60.000 per jaar
- Fulltime
- Hybride werken
- Marketing
- Engels
- Kantoor
Principal Customer Success Manager (Mid-Market)
Effectory —Amsterdam Centrum
- € 75.000 - € 86.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Teammanagement
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
7 dagen
Customer Success Manager
Meltwater Group —Amsterdam
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
Customer Success Manager | Benelux
Saga —Amsterdam
- € 55.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- AI
- Werk vanuit huis
Customer Success Manager - Enterprise
Effectory —Amsterdam Centrum
- € 52.000 - € 63.400 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Marketing
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Customer Success Manager (EMEA)
Ansarada —Amsterdam
- Fulltime
- Financiële diensten
Digital Customer Success Manager - Benelux
Tellent —Amsterdam
- € 50.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Werk vanuit huis
7 dagen
Customer Success Manager
NCR —Amsterdam
- Fulltime
- Analytisch vermogen
- Restaurantervaring
- Communicatieve vaardigheden
Senior Customer Success Manager - UK / Netherlands
Apollo GraphQL —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Azure
- Informatica
Snel solliciteren
Customer Success Manager
Smollan Netherlands —Amsterdam Centrum
- Engels
- Organisatorische vaardigheden
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Telefoonplan
Snel solliciteren
Customer Success Manager BENELUX (m/f/x)
Eye Security —Amsterdam
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
8 dagen
Senior Customer Success Manager (SaaS / Remote / Dutch)
Publitas.com B.V. —Amsterdam Centrum
- € 40.000 - € 70.000 per jaar
- Fulltime
- Thuiswerk
- Engels
- Bachelor
- Marketing
- Budget voor professionele ontwikkeling
Snel solliciteren
Customer Success Manager III - Dutch Speaking
Equinix —Amsterdam
- Fulltime
- Management
- Verkoopervaring
- Salesforce

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer success manager in amsterdam

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en Privacybeleid.

Zoek vacatures in meer locaties

customer success manager jobs near amsterdam

Vacatures voor Customer Success Manager in Amsterdam

Vacatures voor Product Manager in Eindhoven

Vacatures voor Customer Success Manager in Hilversum

Vacatures voor Customer Success Manager in Schiphol

Vacatures voor Customer Success Manager in 3905 Veenendaal

Vacatures voor Customer Success Manager in Den Bosch

Vacatures voor Customer Success Manager in Groningen (provincie)

Vacatures voor Customer Success Manager in Breda

Vacatures voor Manager Zorg Welzijn in Drenthe

Vacatures voor Customer Success Manager in Eindhoven

Vacatures voor Customer Success Manager in Rotterdam

Vacatures voor General Manager in Amsterdam

Vacatures voor Customer Success Manager in Almere

Vacatures voor Customer Success Manager in Nijmegen

Vacatures voor Operationeel Manager in Haarlem

Vacatures voor Customer Success Manager in Zuid Holland

Vacatures voor Customer Success Manager in Helmond

Vacatures voor Airline Manager in Schiphol

Vacatures voor Customer Success Manager in Leiden

Vacatures voor Office Manager in Tilburg

Manager, Customer Success

Assent -
Amsterdam

Nu solliciteren

Vacaturegegevens

Fulltime
€ 100.000 - € 115.000 per jaar

Kwalificaties

Supplychain
Performance-management
Projectmanagement
Begeleiding
Managementervaring
Tijdmanagement

Volledige vacaturetekst

Company Description

Assent is the leading AI native platform for supply chain sustainability and compliance, trusted by complex manufacturers and distributors around the world. Built and backed by experts who have led global compliance programs, our unified platform combines advanced AI, regulatory expertise, and the world’s largest supply chain data network to help organizations reduce risk, lower operational costs, and build trust across every tier of the value chain. From human rights and responsible sourcing to PFAS reporting and Digital Product Passports, Assent transforms regulatory complexity into actionable insights that drive real business outcomes.

With over 900 team members across India, North America, Malaysia, the EU, and Kenya and more than 1,000 customers globally, Assent brings together global perspective and deep domain expertise. Our hybrid work model enables teams to collaborate effectively across regions while staying connected to the communities where they live and work. As a certified B Corporation, we meet rigorous standards of social and environmental performance, transparency, and accountability. This reflects our commitment to building technology that drives business performance while creating long-term value for people and the planet.

People First. Technology Forward.

Our commitment to People, Culture & Community (PCC) is rooted in building a diverse, inclusive, and high-performing team. We recruit and retain team members with a range of backgrounds, experiences, and perspectives, while fostering a culture of belonging where all Assentees are respected, supported, and empowered to contribute.

As we continue to embed AI into how we work, we do so thoughtfully, enhancing human potential, supporting better decision-making, and prioritizing appropriate oversight, privacy, and fairness.

At Assent, we value your privacy and are committed to maintaining transparency in how we handle your personal information. As part of our talent acquisition and management processes, we may use AI technologies to support activities such as resume screening, candidate communication, and talent analytics.

Job Description

The Manager of Customer Success oversees a multifaceted team of Customer Success Managers (CSMs), responsible for ensuring strong customer delivery outcomes resulting from successfully managed projects and initiatives within Assent’s Customer Experience department. This role requires a strategic leader who can seamlessly merge the responsibilities of promoting an excellent customer engagement experience while managing day-to-day operations. They will help foster a culture of excellence, collaboration, and service orientation within the Customer Success team.

Key Requirements & Responsibilities

Manage the day-to-day operations of the Customer Success team, including recruiting, coaching, mentoring, and engaging CSMs to raise the bar for customer success and satisfaction.
Anticipate, plan, and manage the transition of customer accounts between CSMs to optimize satisfaction and workloads.
Review and develop CSMs through performance management and training initiatives, providing leadership knowledge and guidance to colleagues in the Customer Success department.
Promote and maintain a congenial, productive, collaborative, and service-oriented work culture within the Customer Success team.
Guide the team to successfully collaborate with Assent’s remote international workforce to facilitate productivity and effectiveness.
Partner with members of the assigned account team to support customer escalations and ensure timely resolution.
Establish clear goals and targets for the Customer Success team aligned with the company's overall objectives. These goals often include customer retention, satisfaction, upselling, and cross-selling.
Provide timely and valuable feedback and recommendations to the Senior Managers, Senior Director and/or the VP of Customer Success on the requirements and needs of the function to meet objectives.
Track and report on important business KPIs to monitor team performance and identify areas for improvement.
Advocate and cooperate with all internal groups to ensure alignment on special projects and execution, driving continuous improvement and efficiency within the Customer Success groups.
Stay current with regulatory updates to best support the team and customers, ensuring compliance with relevant standards.
Collaborate with Supplier Success, Sales, and Data management on process improvements and shared team goals to enhance customer value and delivery.
Ensure the team has security processes and procedures in place where applicable, managing infractions per corporate policy.

Qualifications

Your Knowledge, Skills and Abilities

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications

5-8 years of experience in a customer success management, consulting, or project management role;
A minimum of two years experience mentoring and/or leading teams, with a passion for developing others;
Strategic and business-minded - you are a critical and creative thinker and suggest, implement, and support efficient and effective operations driving Assent towards continuous improvement;
You are a strong team player, are always willing to lend a helping hand, and are motivated to contribute your expertise to a diverse pool of resources to support business goals;
Excellent time management and organizational skills - ability to effectively prioritize and execute on several asks for many different client accounts and internal stakeholders

Additional Information

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.

We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-related qualifications. AI does not make hiring decisions. All candidates will speak with a real person, and final decisions are always made by our recruitment team.

Nu solliciteren

Verfijn je zoekopdracht

customer success manager vacatures in amsterdam

Manager, Customer Success

Customer Success Manager (Mid-Market)

Digital Customer Success Manager - International Markets

CSM (Customer Success Manager)

Strategic Customer Success Manager

Senior Customer Success Manager (SaaS / Remote / Dutch)

Strategic Customer Success Manager

Customer Success Manager

Principal Customer Success Manager (Mid-Market)

Customer Success Manager

Customer Success Manager | Benelux

Customer Success Manager - Enterprise

Customer Success Manager (EMEA)

Digital Customer Success Manager - Benelux

Customer Success Manager

Senior Customer Success Manager - UK / Netherlands

Customer Success Manager

Customer Success Manager BENELUX (m/f/x)

Senior Customer Success Manager (SaaS / Remote / Dutch)

Customer Success Manager III - Dutch Speaking

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer success manager in amsterdam

Related Searches

Zoek vacatures in meer locaties

Job Seeker-tools

Werkgeverstools

Bladeren

Blijf verbonden