20 beste vacatures voor de functie van technical support in 1301 almere (nieuwe medewerkers gezocht)

Senior IT Support Engineer - 12 Month FTC
Downtown Music —Amsterdam
- Azure
- Troubleshooting
- Engels
Snel solliciteren
IT Support Intern
Bugaboo —Amsterdam
- € 500 per maand
- Informatica
- Troubleshooting
- Microsoft Office
Klantenservice medewerker klantadministratie
Yourhosting —Lelystad
- € 2.800 - € 3.400 per maand
- Weekendbeschikbaarheid
- Hybride werken
- Kantoor
- ICT
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
IT Servicedeskmedewerker
Sociale Verzekeringsbank —Amstelveen
- Tot € 4.513 per maand
- Fulltime
- Hybride werken
- Kantoor
- Ter plaatse
- Communicatieve vaardigheden
Snel solliciteren
8 dagen
Support Engineer
IP Voice Group —Zeewolde
- € 2.500 - € 3.500 per maand
- ICT
- Budget voor professionele ontwikkeling
B2B Support Specialist
Tibber —Amsterdam Centrum
- Hybride werken
- Engels
IT Tech Specialist
BESTSELLER —Amsterdam
- Parttime
- Hybride werken
- Reiskostenvergoeding
- Zorgverzekering
Technology Experience Specialist - Studio (12 months FTC)
Netflix —Amsterdam
- Engels
- Onderzoek
- ICT
12 dagen
Technical Account Manager - API
ALEA —Amsterdam
- Hybride werken
- Informatica
- Engineering
- Engels
- Kosteloos parkeren
Snel solliciteren
1 dag
Support Engineer
ClubPlanner —Amsterdam
- € 3.000 - € 3.750 per maand
- Parttime
- Hybride werken
- Troubleshooting
- Engels
- Kantoor
- Bedrijfsfitness
Snel solliciteren
Product & Customer Specialist
Bovemij —Amsterdam
- Tot € 450 per maand
- Fulltime
- CRM-systemen
- Salesforce
- Engels
- Winstdeling
- Reiskostenvergoeding
Customer Success Representative
Commify —Amsterdam
- € 28.000 - € 33.000 per jaar
- Parttime
- Engels
- Microsoft Office
- ICT
Snel solliciteren
Support Specialist
Voorraedt —Lelystad
- Parttime
- Hybride werken
- Management
- Kantoor
- Analytisch vermogen
Embedded Technical Account Manager
Axon —Amsterdam
- Thuiswerk
- Engels
- Managementervaring
- Communicatieve vaardigheden
Snel solliciteren
5 dagen
Service Desk & Deskside Engineer
FalconSmartIT —Amsterdam-Zuidoost
- Troubleshooting
- Engels
- Microsoft Office
Snel solliciteren
Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract
Tesla —Amsterdam-Zuidoost
- Troubleshooting
- Engineering
- Engels
ICT Support Medewerker
ShareCompany —Amersfoort
- Fulltime
- Hybride werken
- Engels
- Kantoor
- Analytisch vermogen
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
Servicedeskmedewerker
Good Company —Amsterdam
- € 3.000 - € 3.500 per maand
- Online sollicitatie
- Analytisch vermogen
- Communicatieve vaardigheden
Servicedesk Engineer level 2
Veltwerk —Heteren
- Bel de werkgever
- Azure
- Microsoft Office
- Communicatieve vaardigheden
- Reiskostenvergoeding
Associate Systems Diagnostics Engineer (German Speaking) - Fixed Term Contract
Tesla —Amsterdam-Zuidoost
- Microsoft Excel
- Informatica
- Engineering
19 uur

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Senior IT Support Engineer - 12 Month FTC

Downtown Music -
Amsterdam

Snel solliciteren

Vacaturegegevens

Stage

Kwalificaties

Jira
MacOS Server
Azure
Troubleshooting
Supplychain
Slack
Engels
Google Cloud Platform
Technische hulp
AWS
Confluence
Beheer van mobiele apparaten
Veiligheid
MacOS
Agile
Accountbeheer
Communicatieve vaardigheden
Nederlands
Intune
Helpdesk
Gebruikersbeheer

Volledige vacaturetekst

About Downtown

Downtown Music Holdings (Downtown) is a modern global music company. We help millions of creators, rights holders and their partners to manage their music as a business and get paid fairly for their work. We're working to build a more equitable global music industry because we believe when creators and their partners are fairly compensated, they are empowered to keep creating and investing back in to the world.

We service over 50 million music assets from hundreds of countries across six continents, including some of the most well-known songs in popular music. Working with creators at every stage of their career, from emerging songwriters to iconic performers, our business model drives equity across the entire global music industry supply chain.

The Opportunity

We are seeking a highly motivated and skilled Senior IT Support Engineer to join our team. Based out of our offices in the world-famous Grachtengordel of Amsterdam, you will work as part of our team ensuring seamless technology operations for our global workforce, with a strong focus on providing exceptional end-user support focused in Europe and the UK.

You will also have the exciting opportunity to contribute to various technology projects that enhance our services and user experience. This role requires the flexibility to collaborate with teams based in the US and UK and will involve work outside of local standard business hours.

Responsibilities

End User Support (60%)

Serve as the regional point of contact for end-user computer technology issues related to Windows PCs and Apple Macs, providing timely and effective resolutions.

- Focus will be on Apple Macs, but an occasional Windows PC will cross your path.
Troubleshoot and resolve client-side hardware, software, network, and peripheral issues with a focus on minimizing disruption and maximizing user productivity.
Provide support for standard business applications, including Google Workspace, Microsoft 365, JAMF, Slack, as well as collaboration tools such as Confluence, Jira Service Management, and other industry-specific software.
Contribute to clear and concise end-user documentation, guides, and FAQs for both internal end users and technical audiences.
Participate with the broader group in conducting user training for supported applications and services, as well as employee onboarding.
Manage user accounts, permissions, and access controls across multiple services.
Assist in maintaining an accurate inventory of hardware and software assets.

Technology Projects (30%)

Participate in the execution and implementation of technology projects, such as hardware and software deployments, system upgrades, and infrastructure improvements.
Document project progress in a clear and timely manner.

Global Collaboration (10%)

Work effectively with colleagues and stakeholders across different time zones, specifically in the UK (frequent), US East Coast (often), and US West Coast (on occasion).
Frequently participate in virtual meetings and maintain clear communication channels.
Demonstrate flexibility with work hours to accommodate occasional overlap with US-based teams

Qualifications

Proven experience (typically 5+ years) in a technical support role, with a strong emphasis on supporting end users in a macOS environment. Windows PC technical support experience is a plus.
Excellent independent troubleshooting and problem-solving skills across a wide range of client hardware, software, and network issues.
Solid understanding of user account management and security best practices across various identity management platforms and services.
Experience managing and supporting Google Workspace and Microsoft 365.
Familiarity with remote support tools and techniques. Experience with Mobile Device Management (MDM) products—specifically JAMF products and services—is required. Exposure to Microsoft Intune is a plus.
Experience with AWS, GCP, or Azure is a plus.
Demonstrated ability to be a self-starter, manage time effectively, prioritize assigned and unassigned tasks, and work independently.
Strong written and verbal communication skills with a customer-centric approach.
Experience participating in technology projects is highly desirable. Experience working in Kanban and/or Agile environments is a strong plus.
Experience working with global teams and across different time zones.

Fluency in English is essential. Proficiency in Dutch is not required, but helpful.

Snel solliciteren

Verfijn je zoekopdracht

technical support vacatures in 1301 almere

Senior IT Support Engineer - 12 Month FTC

IT Support Intern

Klantenservice medewerker klantadministratie

IT Servicedeskmedewerker

Support Engineer

B2B Support Specialist

IT Tech Specialist

Technology Experience Specialist - Studio (12 months FTC)

Technical Account Manager - API

Support Engineer

Product & Customer Specialist

Customer Success Representative

Support Specialist

Embedded Technical Account Manager

Service Desk & Deskside Engineer

Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract

ICT Support Medewerker

Servicedeskmedewerker

Servicedesk Engineer level 2

Associate Systems Diagnostics Engineer (German Speaking) - Fixed Term Contract

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support in 1301 almere

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The Opportunity

Responsibilities

End User Support (60%)

Technology Projects (30%)

Global Collaboration (10%)

Qualifications

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