20 beste vacatures voor de functie van senior solution in 3191 rotterdam (nieuwe medewerkers gezocht)

Senior Customer Success Manager - SaaS (m/f/x)
Rail-Flow GmbH —Rotterdam
- Hybride werken
- Engels
- Analytisch vermogen
- Presentatievaardigheden
- Budget voor professionele ontwikkeling
Snel solliciteren
Senior Implementation Consultant
Simply Commerce Group Ltd —Rotterdam
- Tot € 7.000 per maand
- Hybride werken
- APIs
- Flexibele werkuren
Operations Officer - Commodities (Junior / Medior / Senior) - Rotterdam
BUNGE —Rotterdam
- Weekendbeschikbaarheid
- Tweetalig
- Microsoft Excel
- Engels
- Reiskostenvergoeding
Senior Service Sales Specialist
Hitachi Rail —Rotterdam
- Fulltime
- Verkoopervaring
- Engineering
- Engels
Senior Business Data Analyst (S)
SBM Offshore —Rotterdam
- Azure
- DevOps
- Engels
NL Inspection Service Delivery Manager
LRQA group —Rotterdam
- Engels
- Analytisch vermogen
- Bachelor
12 dagen
Senior Software Engineer, Core Experiences - Rotterdam, Netherlands
Speechify —Rotterdam
- € 30.000 - € 120.000 per jaar
- Thuiswerk
- Java
- ICT
13 dagen
Senior Underwriter Trade Credit - Financial Institutions
Zurich Insurance —Den Haag
- Engels
- Bedrijfsadministratie
- Bedrijfskunde
Tactical Partner Manager
Eneco —Rotterdam
- € 90.000 - € 110.000 per jaar
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
- Winstdeling
- Werk vanuit huis
Senior QESH Officer - Service Tech
GXO Logistics —Dordrecht
- Engels
- Analytisch vermogen
- Presentatievaardigheden
(Senior) Sales Manager, European Institutions & NATO
SES —Den Haag
- Engels
- Projectmanagement
- Bachelor
Branch Manager Rotterdam
AIT Worldwide Logistics, Inc. —Rotterdam
- Fulltime
- Engels
- Magazijn
- ICT
- Productkorting werknemers
Customer Success Manager BENELUX (m/f/x)
Eye Security —Den Haag
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
Medior/Senior Site Reliability Engineer (SRE)
Online Payment Platform —Delft
- € 4.500 - € 6.000 per maand
- Fulltime
- Hybride werken
- Management
- Troubleshooting
- AWS
Senior Pre Sales Consultant
Keylane —Rotterdam
- € 4.400 - € 6.200 per maand
- Engels
- Kantoor
- APIs
- Reiskostenvergoeding
Snel solliciteren
Vacature: Senior Automation Engineer - View vacancy
Bekijk bedrijf: NN Group —Den Haag
- € 5.339 - € 7.119 per maand
- Fulltime
- Azure
- DevOps
- APIs
Senior Lead Developer
Cleopatra Enterprise —Zwijndrecht
- Java
- Softwareontwikkeling
- AI
12 dagen
People & Organization Manager
The Ocean Cleanup —Rotterdam
- Fulltime
- Master
- Bachelor
- Teammanagement
9 dagen
Senior Marketing Manager
Springer Nature —Dordrecht
- Fulltime
- Hybride werken
- Verkoopervaring
- Marketing
- Analytisch vermogen
10 dagen
Senior Civil Engineer
APM Terminals —Den Haag
- Fulltime
- Civiele techniek
- Microsoft Excel
- Engels
5 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van senior solution in 3191 rotterdam

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Senior Customer Success Manager - SaaS (m/f/x)

Rail-Flow GmbH
Rotterdam

Snel solliciteren

Vacaturegegevens

Secundaire arbeidsvoorwaarden

Budget voor professionele ontwikkeling

Kwalificaties

Logistiek
Engels
Analytisch vermogen
Presentatievaardigheden
B2B
HubSpot
SaaS
Accountbeheer
Nederlands

Volledige vacaturetekst

Your mission

As a Senior Customer Success Manager – SaaS (m/f/x), you are responsible for ensuring that all customers using Rail-Flow’s Software-as-a-Service solutions realize the maximum possible value from our products.
Your core mission is to systematically analyze product usage across the entire customer base, identify deviations from expected or potential usage, and proactively intervene where needed to improve adoption, satisfaction, and long-term retention.

For large and strategic customers, you take a deeper, more individualized approach—engaging regularly at senior level, conducting on-site and remote reviews, and ensuring that Rail-Flow’s solutions evolve in line with customer expectations and business needs.

Key Responsibilities

Continuously monitor and analyze product usage across all SaaS customers to assess adoption levels and realized customer value against defined expectations and benchmarks.
Systematically identify deviations from expected usage or value realization and prioritize customers requiring proactive engagement.
Proactively approach customers with usage or value gaps, offering guidance, enablement, and targeted support to increase adoption and realized benefits.
Design and deliver targeted enablement measures, such as trainings, refresh sessions, and best-practice workshops, to improve customer usage maturity.
Take strategic ownership of key enterprise customers, including regular in-depth reviews and quarterly on-site or remote engagements to assess satisfaction, value delivery, and future needs.
Act as the central feedback interface between customers and Product/Engineering, translating insights,improvement ideas, and gaps into structured input for the product roadmap.
Own customer health and renewal readiness, actively tracking contract timelines,identifying churn risks early, and driving mitigation measures in close collaboration with internal teams.
Work closely with Sales, Product, Engineering, and Support to ensure aligned customer outcomes, stable operations, and scalable customer success processes.
Ensure transparency and consistency through HubSpot CRM, maintaining customer context, usage insights,identified risks, actions taken, renewal outlooks, and success reporting.

Your profile

3+ years of experience in B2B SaaS Customer Success or Account Management, ideally with enterprise customers.

Proven ability to drive adoption, value realization, and renewals in complex customer environments.
Strong analytical mindset with the ability to interpret usage data and translate insights into concrete customer actions.
Excellent stakeholder management skills, from operational users to executive decision-makers.
Highly motivated, structured, and able to work independently witha strong sense of ownership.
Strong communication, presentation, and facilitation skills, combined with high interpersonal sensitivity.
Experience in transport, logistics, rail freight, intermodal, or TMS environments is a strong advantage.
Fluency in Dutch and English is required.

Why us?

Help shape the future by shifting traffic from road to rail
Work on cutting-edge marketplace and software solutions that impact the entire logistics industry
Become part of a dynamic, international team where senior management brings extensive experience from both corporate and startup environments
International work environment with locations in Frankfurt, Hamburg, Izmir, and Rotterdam
Enjoy a high level of creative freedom and decision-making power, supported by an attractive overall package that includes:
- Hybrid working options, including fully remote work for several weeks
- Budget for your professional development
- High-quality IT equipment of your choice
- Various team events

About us

Simply Deliver empowers logistics service providers, carriers, and shippers with innovative SaaS solutions that increase efficiency, transparency, and profitability. As part of the Rail-Flow Group—we combine the strength of a leading logistics technology network with the agility of our 200+ skilled and creative colleagues in Netherlands, Germany and Turkey. Together, we make Logistics-IT easier and smarter.

Snel solliciteren

Verfijn je zoekopdracht

senior solution vacatures in 3191 rotterdam

Senior Customer Success Manager - SaaS (m/f/x)

Senior Implementation Consultant

Operations Officer - Commodities (Junior / Medior / Senior) - Rotterdam

Senior Service Sales Specialist

Senior Business Data Analyst (S)

NL Inspection Service Delivery Manager

Senior Software Engineer, Core Experiences - Rotterdam, Netherlands

Senior Underwriter Trade Credit - Financial Institutions

Tactical Partner Manager

Senior QESH Officer - Service Tech

(Senior) Sales Manager, European Institutions & NATO

Branch Manager Rotterdam

Customer Success Manager BENELUX (m/f/x)

Medior/Senior Site Reliability Engineer (SRE)

Senior Pre Sales Consultant

Vacature: Senior Automation Engineer - View vacancy

Senior Lead Developer

People & Organization Manager

Senior Marketing Manager

Senior Civil Engineer

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van senior solution in 3191 rotterdam

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