20 beste vacatures voor de functie van e commerce manager in amsterdam (nieuwe medewerkers gezocht)

Senior Customer Success Manager (SaaS / Remote / Dutch)
Publitas —Amsterdam
- € 40.000 - € 70.000 per jaar
- Fulltime
- Thuiswerk
- Engels
- Marketing
- Budget voor professionele ontwikkeling
Sales Executive Benelux (f/m/d)
Trusted Shops —Amsterdam
- Fulltime
- Hybride werken
- Kantoor
- Communicatieve vaardigheden
Senior Product Data & Content Specialist
Bugaboo —Amsterdam
- Fulltime
- Hybride werken
- Salesforce
- Engels
- Communicatieve vaardigheden
- Werk vanuit huis
- Mentale gezondheidszorgprogramma's
Senior Product Data & Content Specialist
Bugaboo Group —Amsterdam-Zuidoost
- Hybride werken
- Salesforce
- Engels
- Communicatieve vaardigheden
- Werk vanuit huis
- Mentale gezondheidszorgprogramma's
Senior SEO Strategist
Booking.com —Amsterdam Centrum
- Fulltime
- Hybride werken
- SQL
- Analytisch vermogen
- Projectmanagement
- Verhuisvergoeding
4 dagen
Business Development Representative (BDR)
FOR BELIEVERS —Amsterdam
- E-mail
- Engels
- Bedrijfsontwikkeling
- Communicatieve vaardigheden
Customer Care Representative (French speaking)
CLUSE —Amsterdam
- Fulltime
- Hybride werken
- ERP systemen
- Engels
- Bachelor
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Commercial Sales Manager
Peddler —Amsterdam
- Fulltime
- CRM-systemen
- Verkoopervaring
- Engels
Snel solliciteren
7 dagen
Senior Account Executive, Shipping & Logistics
Cover Genius —Amsterdam
- Fulltime
- Verkoopervaring
- APIs
- Communicatieve vaardigheden
Sales Development Representative - Nederlandstalig (f/m/d)
Hive —Amsterdam
- € 69.036 - € 93.588 per jaar
- Verkoopervaring
- Engels
Snel solliciteren
E-Commerce Intern Europe
Coty Inc. —Amsterdam
- € 500 per maand
- Fulltime
- Hybride werken
- Microsoft Powerpoint
- Microsoft Excel
- Merchandising
E-Commerce Intern
Euroflorist Nederland —Amsterdam-Zuidoost
- Tot € 550 per maand
- Hybride werken
- Merchandising
- Engels
- Bachelor
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
10 dagen
Digital Marketplaces Intern
Karl Lagerfeld —Amsterdam
- Microsoft Excel
- Merchandising
- Engels
E-commerce Medewerker / Sales Webshop Automotive (32–40 uur) | Audiovolt | Almere
Audiovolt —Almere Waterwijk
- € 2.498,33 - € 3.200,00 per maand
- Parttime
- Tweetalig
- Verkoopervaring
- Engels
- Kosteloos parkeren
Snel solliciteren
3 dagen
Creator Manager Project Intern, Dutch-Speaking (TikTok) - 2026 Start (BS/MS)
TikTok —Amsterdam
- Dringend op zoek naar kandidaten
- Microsoft Excel
- Master
- Bachelor
Senior Manager Sales & Marketing
Sia —Amsterdam Oost
- Fulltime
- Hybride werken
- Engels
- Master
- Managementervaring
Snel solliciteren
Klantenservice medewerker Telefoon en Retouren - Full time - bijbaan - AMSTELVEEN
2dekansje com —Amstelveen zuid, Bovenkerk
- € 14,99 - € 17,00 per uur
- Parttime
- Hybride werken
- Verkoopervaring
- Salesforce
- Stage
- Kosteloos parkeren
- Productkorting werknemers
Snel solliciteren
E-COM PRODUCT CONTENT – INTERN
IIC-INTERSPORT International Corporation GmbH —Amsterdam
- € 500 per maand
- Fulltime
- Engels
- AI
- Stage
13 uur
Senior PPC Specialist
Good Company —Almere
- Online sollicitatie
- Microsoft Excel
- Engels
- Communicatieve vaardigheden
Retention Email Manager | gn | Copywriting, DTC, Klaviyo, Lifecycle | Remote
OKTOBER —Amsterdam
- Fulltime
- Thuiswerk
- ICT
Snel solliciteren
5 dagen

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Senior Customer Success Manager (SaaS / Remote / Dutch)

Publitas -
Amsterdam

Nu solliciteren

Vacaturegegevens

Vaste baan | Fulltime
€ 40.000 - € 70.000 per jaar

Secundaire arbeidsvoorwaarden

Budget voor professionele ontwikkeling
Bedrijfslaptop

Kwalificaties

Slack
Engels
E-commerce
B2B
Certified ScrumMaster
HubSpot
SaaS
Marketing

Volledige vacaturetekst

Remote
- Amsterdam, Noord-Holland, Netherlands
€40,000 - €70,000 per year
Success

Job details

Job description

Ready to own it, build it, and grow it?

The Mission

Publitas turns static, dead PDFs into interactive, shoppable digital content discovery experiences for millions of global shoppers. The Benelux market is our crown jewel; we own roughly 90% of the market share in the Netherlands, servicing massive enterprise retail and e-commerce giants.

As our Senior Customer Success Manager for the Dutch market, your mission is to protect, retain, and grow this enterprise portfolio. You are not a passive relationship manager or an email forwarder. You are a commercially savvy strategic advisor who understands retail marketing campaigns, tracks account health data like a hawk, and ruthlessly protects our net retention rate (NRR). You will own the client lifecycle from initial onboarding value to complex commercial renewals, executing with flawless administrative precision in a high-autonomy, remote-first environment.

What Success Looks Like (Your First 90 Days)

We judge our customer success team by strategic depth, operational hygiene, and portfolio retention—not by how many cozy "vibe check" calls they schedule. Here is what you will achieve in your first 3 months:

Day 30: You have completely mastered the Publitas product suite, our data feed integrations, and our internal CRM/HubSpot workflows. You have audited your assigned portfolio of 25–35 enterprise Dutch accounts and identified your top 5 churn-risk clients based on risk signals, business context and product adoption. Your administrative entries are flawless and error-free.
Day 60: You are independently leading business and account reviews with head-of-marketing and e-commerce directors. You are executing shadowed calls with strict diagnostic accuracy—uncovering client business objectives, mapping their tech stacks, and catching product adoption blockages early without any internal hand-holding.
Day 90: You fully own the Dutch market pipeline. You have successfully processed your first enterprise renewal contract independently, identified at least two clear expansion/up-sell opportunities, and delivered structured, data-driven optimization plans and created clear action plans which include clear return on investment (ROI) and value to your clients.

Job requirements

The DNA of a CSM at Publitas (Culture & Ownership)

Flawless Attention to Detail: In a remote-first model, your data integrity is your professional reputation. You have exceptional organizational hygiene. You do not rely on lazy copying and pasting, you never mismanage customer admin details, and your written client documentation is clear, accurate, and structured.
Commercially Savvy Problem Solving: You love building authentic relationships, but you never lose sight of the commercial target. You know how to track account health metrics, spot subtle churn signals (like pricing questions or dropping link-clicks), and pivot casual chats into high-value renewal and expansion conversations.
Professional Remote Boundaries: You cherish the remote, flexible lifestyle, but you treat it with high professional respect. You manage your availability to support your team, and you ensure that every enterprise client-facing call is conducted from a quiet, client-ready, professional workspace with stable infrastructure—never from public transit hubs or noisy coffee shops while traveling.

The Non-Negotiables

Native-Level Dutch & Fluent English: You will own our most critical regional portfolio; you must be completely fluent, diplomatic, and authoritative in spoken and written Dutch, while collaborating internally in English.
3+ Years in Enterprise B2B SaaS Customer Success: You have a proven track record managing full-cycle customer success journeys (onboarding, adoption, QBRs, and renewals) for large-scale enterprise accounts. Direct experience in MarTech, retail e-commerce, or marketing agency workflows is highly preferred.
AI-First Execution Mindset: We expect all team members to actively leverage AI to multiply their output. For this role, that means utilizing generative AI tools to rapidly personalize client communications, analyze complex account health datasets, summarize call transcripts, and accelerate documentation velocity.

What We Offer You to Win

Transparent Compensation: A competitive base salary of €40 000 - €70 000 (geo-bracketed to your location) + a performance-linked variable plan aligned with portfolio NRR and gross retention metrics.
True Remote Autonomy: We work 80% asynchronously using Notion, Asana, and Slack. We don't track your hours or watch your screen, we measure your output, client satisfaction, and commercial results.
Global Team Retreats: We gather our global, distributed team in inspiring cities across the world once a year to connect, align, and celebrate in person.
Premium Workspace & Gear: A top-tier MacBook, high-end remote-ready gear, and a co-working allowance if you choose to work outside your home.
Personal Growth Budget: A monthly wellness allowance, an execution/training budget to sharpen your SaaS skills, and free access to Kindle and Audible books.
Time Off: 25 vacation days plus your local national holidays.

At Publitas, we see AI as a core lever for performance, efficiency, and innovation. We expect all team members to actively use AI in their daily work to improve quality, speed, and output.

Depending on the role, this ranges from effectively using AI tools in day-to-day workflows to designing and scaling AI-driven systems. We are not looking for candidates who are “AI-curious”; we look for people who already use AI to do better work and can demonstrate tangible impact.

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Verfijn je zoekopdracht

e commerce manager vacatures in amsterdam

Senior Customer Success Manager (SaaS / Remote / Dutch)

Sales Executive Benelux (f/m/d)

Senior Product Data & Content Specialist

Senior Product Data & Content Specialist

Senior SEO Strategist

Business Development Representative (BDR)

Customer Care Representative (French speaking)

Commercial Sales Manager

Senior Account Executive, Shipping & Logistics

Sales Development Representative - Nederlandstalig (f/m/d)

E-Commerce Intern Europe

E-Commerce Intern

Digital Marketplaces Intern

E-commerce Medewerker / Sales Webshop Automotive (32–40 uur) | Audiovolt | Almere

Creator Manager Project Intern, Dutch-Speaking (TikTok) - 2026 Start (BS/MS)

Senior Manager Sales & Marketing

Klantenservice medewerker Telefoon en Retouren - Full time - bijbaan - AMSTELVEEN

E-COM PRODUCT CONTENT – INTERN

Senior PPC Specialist

Retention Email Manager | gn | Copywriting, DTC, Klaviyo, Lifecycle | Remote

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van e commerce manager in amsterdam

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Job description

Ready to own it, build it, and grow it?

The Mission

What Success Looks Like (Your First 90 Days)

Job requirements

The DNA of a CSM at Publitas (Culture & Ownership)

The Non-Negotiables

What We Offer You to Win

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