20 beste vacatures voor de functie van manager ict in enschede, ov (nieuwe medewerkers gezocht)

IT Helpdesk (Automation) Specialist / Servicedeskmedewerker ICT
Logisnext Europe B.V. —Enschede
- Fulltime
- Engels
- Analytisch vermogen
- Rijervaring
Snel solliciteren
13 dagen
Chief Product Officer (CPO)
Booking Experts —Enschede
- Hybride werken
- Engels
- AI
Postdoctoral Researcher " FLuorescence EXplorer "
University of Twente —Enschede
- € 4.075 - € 5.538 per maand
- Fulltime
- Doctor
- Schrijfvaardigheden
- Engels
Technician (0.5 FTE) – Temporary Cover for Sick Leave
University of Twente —Enschede
- € 3.382 - € 5.057 per maand
- Parttime
- Doctor
- Analytisch vermogen
- Elektrotechniek
2 dagen
EngD Position on Reference Architecture for Interoperable and Federated Digital Building Permitting
University of Twente —Enschede
- € 3.029 per maand
- Fulltime
- Informatica
- Onderzoek
- Java
Junior Software Engineer
Booking Experts —Enschede
- € 3.529 - € 4.812 per maand
- Hybride werken
- Informatica
- Engels
- Java
Director of AI enablement
Bleckmann Solutions B.V. —Almelo
- Magazijn
- AI
- Managementervaring
Snel solliciteren
Account Manager
NovoServe —Enschede
- Verkoopervaring
- Engels
- Analytisch vermogen
Researcher in Semantic Interoperability and Explainable, Knowledge-driven AI for Smart Systems (SAREF4XAI)
University of Twente —Enschede
- € 3.546 - € 4.241 per maand
- Parttime
- Hybride werken
- Informatica
- Onderzoek
- Java
Master Planner
TMC —Hengelo OV
- Engineering
- ERP systemen
- Engels
NPI Planner
TMC —Hengelo OV
- € 3.500 - € 6.100 per maand
- ERP systemen
- Engels
- Analytisch vermogen
- Budget voor professionele ontwikkeling
Customer Service Specialist (9 Month Contract)
Rotork —Losser
- Fulltime
- Hybride werken
- Microsoft Word
- Microsoft Excel
- Verkoopervaring
Snel solliciteren
Project Engineer
Destinus —Hengelo OV
- Fulltime
- Hybride werken
- Engels
- Projectmanagement
- Communicatieve vaardigheden
Snel solliciteren
Dutch Customer & Technical Advisor: Join the Miele Team in Sunny Greece
Next Job Abroad —Enschede
- Fulltime
- Hybride werken
- Engels
- ICT
- Bedrijfskunde
- Verhuisvergoeding
Snel solliciteren
Electrical Engineer
BouWatch —Enschede
- € 3.000 - € 5.200 per maand
- Hybride werken
- Master
- Analytisch vermogen
- Bachelor
Service Coordinator Medium Voltage
TMC —Oldenzaal
- € 3.000 - € 4.800 per maand
- Elektrotechniek
- Winstdeling
- Budget voor professionele ontwikkeling
Intern KPI Standardization & Data Governance
Thales —Hengelo OV
- Fulltime
- Microsoft Excel
- Engels
- Master
Operational Buyer
TMC —Hengelo OV
- ERP systemen
Manager Application Software Engineering
Xsens —Enschede
- Fulltime
- Hybride werken
- Informatica
- Informatica
- Engels
- Werk vanuit huis
- Flexibele werkuren
Snel solliciteren
Application Software Engineer
Xsens —Enschede
- Fulltime
- Hybride werken
- Informatica
- Informatica
- Engels
- Werk vanuit huis
- Flexibele werkuren
Snel solliciteren

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IT Helpdesk (Automation) Specialist / Servicedeskmedewerker ICT

Logisnext Europe B.V.
Enschede

Snel solliciteren

Vacaturegegevens

Fulltime
13 dagen geleden

Kwalificaties

IT service management
Engels
DHCP
Analytisch vermogen
Rijervaring
DNS
ICT
Financiële diensten
AI
Accountbeheer
Active Directory
Nederlands
Helpdesk

Volledige vacaturetekst

Logisnext is a world-leading provider of logistics and materials handling solutions matched to both local and trans global customer. Logisnext Europe (LNE) offers materials handling and logistics customers a comprehensive range of state-of-the-art forklifts, warehouse equipment and AGV (automated guided vehicle) solutions, along with racking, IoT (Internet of Things) systems and tailored packages of customer-focused services. These are marketed under the Mitsubishi Forklift Trucks, Cat® Lift Trucks, Rocla and TCM banners. The brands are supplied through separate networks to appeal to different customer categories and to satisfy their particular requirements.

Do you want to learn more about our company and our products?

Please, visit our website: https://logisnext.eu/

For our Group IT Service Desk team, we are currently looking for a proactive and collaborative

IT Helpdesk (Automation) Specialist , based in Enschede.

The role

Reporting to the IT Service Desk Manager, you will play a key role in the transition towards an AI-driven IT support model. While continuing to support end-users during the transformation phase, your primary focus will be on analysing recurring issues, improving service quality, building knowledge base, and supporting the gradual introduction of automation and AI-driven capabilities. The role contributes to the future AI-driven support model by creating AI-ready knowledge, identifying improvement opportunities, and applying a 'Fix Once, Remediate Forever' approach to reduce incidents and improve the overall user experience.

Key responsibilities:

Provide end-user support during transition to AI-enabled service delivery
Analyse incidents and identify root causes of recurring issues
Create and maintain structured, reusable, and AI-ready documentation
Identify improvement and automation opportunities within IT support processes
Collaborate with Digital Engineering and other IT teams to eliminate recurring issues
Support the implementation and adoption of ITSM best practices
Drive continuous improvement initiatives and support the digital transformation roadmap.

About you

Minimum two years of experience in IT Service Desk or IT Helpdesk role
Solid understanding of the Microsoft ecosystem (Windows, Microsoft 365, Entra ID / Active Directory)
Hands-on experience with user account management and IT ticketing systems
Understanding of networking fundamentals (IP, DNS, DHCP and subnetting)
Strong analytical mindset with an ability to identify trends, patterns and recurring issues
Experience in analysing incidents and identifying root causes of recurring problems
Good understanding of IT Service Management processes and best practices
Knowledge of ITIL v4 principles and IT Service Management methodologies
ITIL v4 Foundation certification is preferred
Ability to create structured, reusable, and high-quality documentation
Interest in knowledge management, automation, AI, and continual service improvement
Ability to identify repetitive activities and suggest improvement or automation opportunities
Proven ability to collaborate with other IT teams and business stakeholders
Proactive, structured, and improvement-oriented mindset
Fluent in Dutch and English
A valid driving licence.

What we offer?

In total 2100 international colleagues and a diversity of cultures
A 37.5 hour-working week
27 holidays and a max. of 5 days extra (assigned by management) based on a full-time employment
Performance-driven bonus scheme
Learning and development opportunities
Very diverse and international organization, with several entities in Europe and the parent company in Japan.

How to apply?

We look forward to receiving your CV in English, ideally combined with a cover letter.

Please, note:

we do not sponsor visas and we can only consider candidates already living in the Netherlands;
salary brackets for this role will be discussed with the applicants selected for interviews;
we may process personal data that is considered sensitive, such as conducting background checks, including Certificate of Good Conduct (VOG), for successful candidates.

Job Type: Full-time

Language:

Dutch (Required)
English (Required)

License/Certification:

driving license (Preferred)

Work authorization:

Netherlands (Required)

Work Location: In person

Snel solliciteren

Verfijn je zoekopdracht

manager ict vacatures in enschede, ov

IT Helpdesk (Automation) Specialist / Servicedeskmedewerker ICT

Chief Product Officer (CPO)

Postdoctoral Researcher " FLuorescence EXplorer "

Technician (0.5 FTE) – Temporary Cover for Sick Leave

EngD Position on Reference Architecture for Interoperable and Federated Digital Building Permitting

Junior Software Engineer

Director of AI enablement

Account Manager

Researcher in Semantic Interoperability and Explainable, Knowledge-driven AI for Smart Systems (SAREF4XAI)

Master Planner

NPI Planner

Customer Service Specialist (9 Month Contract)

Project Engineer

Dutch Customer & Technical Advisor: Join the Miele Team in Sunny Greece

Electrical Engineer

Service Coordinator Medium Voltage

Intern KPI Standardization & Data Governance

Operational Buyer

Manager Application Software Engineering

Application Software Engineer

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van manager ict in enschede, ov

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