20 beste vacatures voor de functie van implementation lead in amersfoort, ut (nieuwe medewerkers gezocht)

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CloudBilling B.V. —Naarden
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Capgemini —Utrecht
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PS Project Management Lead

NTT DATA -
Amersfoort

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Vacaturegegevens

Fulltime

Kwalificaties

ITIL-certificering
IT service management
Master
Projectmanagement
Bachelor
Teammanagement
ICT
Bedrijfsadministratie
Bedrijfskunde
Managementervaring
Communicatieve vaardigheden
Informatietechnologie

Volledige vacaturetekst

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Senior Manager, Technical Services is a senior management role, responsible for managing the implementation of a service strategy and organizational capability that provides a vision and forward direction for service management.

This role takes responsibility for managing and growing a sustainable and profitable technical services practice aligned to the strategy of the overall business and, they contribute to providing guidance on leveraging service management capabilities to effectively deliver value to customers.

This is a people management role responsible for providing guidance, mentorship, and fostering a collaborative and high-performing work environment.

Key responsibilities:

Successfully manages the unit, profit and loss and lead a team of people.
Contributes to strategy development and managing implementation to achieve revenue and expense targets.
Collaborates with internal stakeholders to set the standard for client satisfaction and develop client service policies, procedures and standards that will drive optimization and client satisfaction.
Uses understanding of business objectives, market trends and client requirements to contribute to the development of a technical service practice and that is aligned to the business strategy and goals and builds a seamless service operation.
Works with internal stakeholders to set annual growth targets and manage the internal organizational impacts on the team in terms of resourcing, financing and up skilling.
Ensures that the required process, policies and tools relating to financial, people, marketing and delivery management are in place.
Leverages their relationship skills and knowledge of the client environment to assist and influence the client.
Takes full ownership for managing efficiency levels, streamlining and continuously improving procedures to deliver customer excellence.
Manages resource capacity to achieve service level agreements.
Establishes internal controls to ensure management validation checks that ensure that services goals are being achieved and that business value is being realized throughout the services lifecycle.
Provides business advice and technical consultation to clients when required.
Prepares and presents reports to senior leadership.
Executes business plans, monitoring performance and managing expectations to achieve best business results.
Ensures that the business unit meet its profitability targets, maximizing revenue per billable resource within agreed cost constraints and without compromising the integrity and standards of the company.
Sets and manages the operational budget.

To thrive in this role, you need to have:

Fluent level of Dutch
Extended business and commercial orientation and with a supporting interest in technology.
Extended knowledge of technical services, IT service management, and related technologies.
Ability to stay up to date with industry trends, emerging technologies, and best practices.
Extended knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices.
Extended understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
Excellent client-facing and communication skills, with the ability to build and maintain strong client relationships.
Extended leadership qualities, including the ability to inspire and mentor a team.
Ability to facilitate presentation of technical and complex matters to a diverse audience.
Ability to analyze data and produce reports on issues and recommend resolutions.
Ability to multi-task, set priorities and meet deadlines.
Extended knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
Ability to work collaboratively with cross-functional teams and stakeholders at senior level.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Business or Information Technology or related field.
Master’s degree or equivalent in Information Technology or Business Administration preferred.
ITIL certification is desirable.

Required experience:

Extended relevant experience in similar role within a related global technology environment.
Extended previous experience operationally managing a technical team.
Extended demonstrated leadership/management experience.
Extended experience dealing with clients and managing service levels
Excellent stakeholder engagement experience at all levels in the organization.
Extended demonstrated project management experience.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Verfijn je zoekopdracht

implementation lead vacatures in amersfoort, ut

PS Project Management Lead

Strategic AI Translator

CIAM Technical Consultant

Clinical Trial Coordinator

Senior Manager International HR Technology

Solution Architect

Head of Supply Chain Digital Products

Senior Manager International HR Technology

Cloud Platform Owner

German Project Manager

Crypto Compliance Consultant - Financial Services

Team Lead Maintenance - CDC JUMBO VERS - Nieuwegein

Medior/Senior Technology Consultant

Business Architect

IT Enterprise Architect

Crypto Compliance Consultant - Financial Services

DFT & Post-Silicon Validation

Agentic SDLC Engineer

(Senior) Manager Insurance Finance Transformation

AI Engineer

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van implementation lead in amersfoort, ut

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