20 beste vacatures voor de functie van industrial solution partner in heerjansdam (nieuwe medewerkers gezocht)

Customer Service Specialist
JINGDONG RETAIL (NETHERLANDS) B.V. —Rotterdam
- Engels
- Microsoft Office
- Communicatieve vaardigheden
Snel solliciteren
Global Customer Application Engineer
ABB S.p.A. —Rotterdam
- Online sollicitatie
- Doctor
- Engels
- Master
Snel solliciteren
9 dagen
Product Manager Automotive After Market & Racing
ITT Inc. - German —Oud-Beijerland
- Engels
PhD Position Electrical Engineering: Cryo-CMOS Circuit Design for Temperature Sensors in Quantum
TU Delft —Delft
- € 3.059 - € 3.881 per maand
- Online sollicitatie
- Doctor
- Engels
- Master
- Flexibele werkuren
Sales Manager Benelux (f/m/d)
Hitachi Rail —Rotterdam
- Fulltime
- Verkoopervaring
- Engineering
- Engels
8 dagen
Technical Project Manager
Fiducial —Delft
- Fulltime
- Hybride werken
- PMP
- Engels
- Bachelor
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
Senior Manufacturing Engineer - EWIS
GKN Aerospace —Papendrecht
- Online sollicitatie
- Microsoft Word
- Microsoft Excel
- Engineering
- Reiskostenvergoeding
Warehouse Specialist
AIT Worldwide Logistics, Inc. —Rotterdam
- Fulltime
- Basiswiskunde
- Magazijn
- Magazijnervaring
- Productkorting werknemers
Postdoc Safe Waterborne Digital Systems
TU Delft —Delft
- € 3.546 - € 5.538 per maand
- Parttime
- Doctor
- Engels
- Master
- Budget voor professionele ontwikkeling
Sales Support Officer
Xylem —Dordrecht
- Fulltime
- CRM-systemen
- ERP systemen
- Organisatorische vaardigheden
CS Training
JINGDONG RETAIL (NETHERLANDS) B.V. —Rotterdam
Snel solliciteren
Accountant
ITT Inc.-English —Oud-Beijerland
- Engels
- Financiën
- Analytisch vermogen
Medior Mechanical Design Engineer
VPInstruments —Delft
- Parttime
- Engels
- Master
- Bachelor
- Winstdeling
- Reiskostenvergoeding
Customer Service Supervisor
JINGDONG RETAIL (NETHERLANDS) B.V. —Rotterdam
Snel solliciteren
Electrical R&D Engineer
GKN Aerospace —Papendrecht
- Online sollicitatie
- Management
- Master
- Analytisch vermogen
- Reiskostenvergoeding
Service en Planning coordinator
Xylem —Dordrecht
- Fulltime
- Engels
- Analytisch vermogen
- Bachelor
- Flexibele werkuren
Supply Chain Planning Manager
JINGDONG RETAIL (NETHERLANDS) B.V. —Rotterdam
Snel solliciteren
Field Service Engineer I
Honeywell —Rotterdam
- Fulltime
- Engineering
- Engels
- Communicatieve vaardigheden
PhD Position Particle Based Modelling of Scrap Handling for Green Steel Production
TU Delft —Delft
- € 3.059 - € 3.881 per maand
- Online sollicitatie
- Doctor
- Engels
- Onderzoek
- Flexibele werkuren
Intern - Sales and Commercial - Delft, Netherlands - 2026 (M/F/D)
Baker Hughes —Delft
- Fulltime
- Engels
- Financiën
- Master
11 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van industrial solution partner in heerjansdam

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Customer Service Specialist

JINGDONG RETAIL (NETHERLANDS) B.V. -
Rotterdam

Snel solliciteren

Vacaturegegevens

Kwalificaties

Frans
Supplychain
Engels
Microsoft Office
Communicatieve vaardigheden
Duits

Volledige vacaturetekst

Job Title: Customer Service Specialist

Location: Rotterdam, Netherlands

About the Role

We are seeking a motivated and service-minded Customer Service Specialist to join our growing team in Rotterdam. In this role, you will support our customers across the pre-sale and after-sale journey, ensuring smooth communication and a positive experience. You will respond to inquiries, resolve issues efficiently, and collaborate with internal teams to deliver reliable solutions.

Key Responsibilities

Manage and respond to customers’ pre-sale and after-sale inquiries through multiple channels (phone, email, chat, and other platforms).
Maintain accurate and detailed records of customer interactions using the appropriate tools and systems.
Provide customers with clear, complete, and accurate information by using the correct methods and resources.
Handle customer complaints in a timely and professional manner, offering suitable solutions and alternatives, and follow up to ensure successful resolution.
Identify and assess customer needs to provide personalized service and achieve high satisfaction.
Adhere to communication procedures, quality standards, and company policies.
Work closely with internal teams (sales, logistics, technical support) to ensure smooth operations and customer support.

Requirements

Fluency in French, or German, or Dutch (at least one is required).
Strong communication skills in English (both written and spoken).
Previous experience in customer service, account support, or a similar role is preferred.
Strong problem-solving skills with the ability to stay professional and empathetic under pressure.
Proficiency in customer service tools, CRM systems, and Microsoft Office applications.
A customer-first mindset, with attention to detail and a proactive attitude.
Ability to work independently as well as in a collaborative team environment.

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

【Our Global Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

【"Joybuy" - Online Retail Business in Europe】

Joybuy is JD.com's online retail business in Europe. It is currently in the test phase in the UK, the Netherlands, Germany, France, Belgium, and Luxembourg. Joybuy places the customer at the heart of everything it does. Our slogan, “Don’t just buy, Joybuy,” perfectly captures our mission to fulfill our customers’ needs and provide a service that is easy and convenient, but also enjoyable and fun.

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Verfijn je zoekopdracht

industrial solution partner vacatures in heerjansdam

Customer Service Specialist

Global Customer Application Engineer

Product Manager Automotive After Market & Racing

PhD Position Electrical Engineering: Cryo-CMOS Circuit Design for Temperature Sensors in Quantum

Sales Manager Benelux (f/m/d)

Technical Project Manager

Senior Manufacturing Engineer - EWIS

Warehouse Specialist

Postdoc Safe Waterborne Digital Systems

Sales Support Officer

CS Training

Accountant

Medior Mechanical Design Engineer

Customer Service Supervisor

Electrical R&D Engineer

Service en Planning coordinator

Supply Chain Planning Manager

Field Service Engineer I

PhD Position Particle Based Modelling of Scrap Handling for Green Steel Production

Intern - Sales and Commercial - Delft, Netherlands - 2026 (M/F/D)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van industrial solution partner in heerjansdam

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【About JD.com】

【Our Global Business】

【"Joybuy" - Online Retail Business in Europe】

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