This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Senior Product Manager, Split Payments
Adyen is a truly global company that processes billions in payments annually. Adyen's value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts and capital; facilitated by Adyen's global Banking licenses. Behind every platform transaction is a critical need to dynamically automate fund distribution, enabling platforms to scale their monetization models, protect their margins, and manage commissions smoothly. We are looking for a Senior Product Manager to lead and scale our Split Payments capabilities.
You will join the team responsible for Split Payments. This role sits at the intersection of core payment processing, financial data routing, and platform scalability. Split Payments allows our Platform customers to monetize payment processing towards their sub-merchants. You will lead the product lifecycle for split logic across authorization, capture, refunds, and chargebacks, building reliable systems that support Adyen's expanding platform ecosystem.
You will work closely with Payments, Accounting, Compliance, Legal, Commercial and Operational teams, and customers to understand their needs and translate them into product enhancements together with the development team.
What you'll do
Set Vision & Strategy
- Define Long-Term Strategy: Define and own the long-term vision and strategy for Adyen's split payment product, grounded in customer value and measurable business impact.
- Translate Strategy into Roadmaps: Translate market opportunities and platform requirements into clear priorities, actionable roadmaps, and success metrics.
- Simplify Ambiguity: Simplify an ambiguous, highly complex space by defining clear, actionable split payment and monetization use cases alongside your engineering and commercial teams.
- Own Product Lifecycle: Lead the end-to-end product lifecycle for automated split configurations.
Lead Through Influence
- Act as Product Authority: Operate as the primary product authority for split payments across Adyen.
- Subject Matter Expertise: Serve as a subject matter expert on payment lifecycle variations, clearing/settlement flows, and Adyen's overarching Adyen for platform's product.
- Cross-Functional Collaboration: Partner closely with Engineering, Support, Sales, and Implementation teams to align our core capabilities with evolving platform business models.
Build for Scale & Customer-Centric
- Enhance Automated Engine: Design and scale rule-driven logic to handle automated commission calculations and fee distributions across various payment lifecycle stages.
- Optimize System Performance: Collaborate with engineering to maximize the performance, reliability, and scalability of our out-of-flow split generation infrastructure.
- Evolve Self-Service Tooling: Contribute to customer-facing automated splits tooling in the Customer Area to help platforms easily configure, version, and manage their monetization strategies.
- Engage with Platforms: Interact directly with platforms to understand their pain points in split payments, gather feedback on dashboards, and translate their needs into core product requirements.
- Monitor & Iterate Performance: Monitor product metrics and identify continuous optimization opportunities to guarantee absolute data accuracy, operational efficiency, and customer satisfaction.
- End-to-End Ownership: Take full ownership of specific initiatives from initial scoping through final delivery, seamlessly managing timelines and stakeholder expectations.
Who you are
- Experienced Product Leader: You have a minimum of 12 years of experience in a product management or client-facing product role, ideally in B2B dealing with complex enterprise software, payments, fintech, marketplaces, or SaaS platforms. You are customer centric and build for the benefit of all customers.
- Strategic Thinker with a Hands-on Mentality: A self-starter with proven organizational and commercial strength. You possess excellent project management skills and the ability to lead time-sensitive, cross-functional initiatives (commercial, operational, and technical) in a fast-paced environment with little supervision. You are able to challenge status quo.
- Analytical Problem Solver: You are naturally curious, data-driven, and comfortable navigating ambiguity. You excel at taking complex challenges and converting them into structured, actionable solutions for both internal and external stakeholders.
- Humble, Curious, and a Quick Learner: You possess a strong sense of initiative and self-motivation. You are eager to dive deep into complex payment flows, financial data, and technical constraints to proactively identify problems and propose long-term solutions.
- Natural Communicator & Team Player: You have high energy and solid interpersonal skills, making you comfortable driving both deep technical discussions with engineers and strategic commercial/operational alignments with enterprise merchants across varying cultures.
- Platform & Merchant Enabler: You can easily look at short- and long-term planning to make smart decisions on prioritization and delegation. At the same time, you maintain a hands-on mentality, capable of setting a clear path for platform merchants setups
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What's next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
