20 beste vacatures voor de functie van customer service manager in bos en lommer (nieuwe medewerkers gezocht)

Customer Success Executive
Siteimprove —Amsterdam
- Fulltime
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Snel solliciteren
Customer Relations Manager Benelux - Abbott Diabetes Care
Abbott Laboratories —Hoofddorp
- Fulltime
- Engels
- Analytisch vermogen
- Continue verbetering
Order Specialist - Amsterdam
PreZero —Amsterdam Westpoort
- € 3.000 - € 3.800 per maand
- Parttime
- CRM-systemen
- Reiskostenvergoeding
- Zorgverzekering
2 dagen
Customer Success Manager – Digital Solutions (Europe)
JLG —Amsterdam Zuid
- Engels
AI Experience Lead - Operations
SumUp —Amsterdam
- Management
- AI
- Aanbrengbonus
Snel solliciteren
8 dagen
Customer Success Manager
Smartly —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
Snel solliciteren
3 dagen
Client Service Specialist - Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
10 dagen
Aftersales Coördinator Marketplace
Praxis —Amsterdam Centrum
- € 3.700 - € 4.500 per maand
- Online sollicitatie
- Hybride werken
- Analytisch vermogen
- Bachelor
- Communicatieve vaardigheden
Teamleider Telesales
Improvers —Diemen
- € 2.750 - € 3.750 per maand
- E-mail
- Leidinggevende ervaring
- Teammanagement
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
5 dagen
Customer Success Manager
Smartly.io —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
3 dagen
Account Coordinator Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
Customer Support Consultant/Order Management WLO - French speaker
IDEXX —Hoofddorp
- Fulltime
- Computervaardigheden
- Salesforce
- Engels
Manager Customer Operations - Zakelijke klanten
KORTON COMPUTER COMMUNICATION (KCC) B.V. —Nieuw-Vennep
- Fulltime
- Hybride werken
- Management
- Kantoor
- Bachelor
- Reiskostenvergoeding
- Bedrijfsfitness
Snel solliciteren
Client Success Specialist
Get-e —Hoofddorp
- Hybride werken
- Engels
- Hotel
- Reiskostenvergoeding
Snel solliciteren
Implementation Consultant (NL)
OpenUp —Amsterdam
- Hybride werken
- Engels
- Projectmanagement
- Organisatorische vaardigheden
- Budget voor professionele ontwikkeling
Snel solliciteren
Delivery Manager, Teleperformance (Americas & EMEA)
Dyson —Amsterdam
- Continue verbetering
- Communicatieve vaardigheden
5 dagen
Client Service Associate (Dutch speaking)
Saxo Bank —Amsterdam
- Fulltime
Manager - Customer Tax and Operational Reporting Services (CTORS)
EY —Amsterdam
Junior Customer Success Manager (German-speaking) - Moving24
Skydreams —Amsterdam
- € 37.600 - € 41.500 per jaar
- Engels
- Kantoor
Snel solliciteren
Client Advisor - Spanish and Italian
Richemont —Amsterdam
- Fulltime
- Horeca-ervaring
- Spaans
- Verkoopervaring
9 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in bos en lommer

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Customer Success Executive

Siteimprove -
Amsterdam

Snel solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Analytisch vermogen
SaaS
Accountbeheer
Communicatieve vaardigheden

Volledige vacaturetekst

As a Customer Success Manager, you will be responsible for helping Siteimprove customers succeed and grow with our platform.

You will manage a portfolio of customers and support them through a mix of 1:1 engagement and scalable programs (such as webinars, onboarding journeys, and digital campaigns). Your focus will be to drive product adoption, retention, and expansion while helping customers realize measurable value.

In this role, you will work with customer data, automation, and structured playbooks to deliver Customer Success at scale. You will collaborate closely with Sales, Marketing, Services, and Support to ensure consistent and strong customer experience.

This role is suited for someone who is commercial driven, curious, ambitious, and eager to learn in a fast-paced SaaS environment.

What you will be doing

Portfolio & Customer Outcomes

Manage a portfolio of customers across the lifecycle (post-implementation to renewal and expansion)
Meet and exceed overall customer gross and net retention goals with assigned customers
Contribute to retention and identify opportunities for growth within your portfolio
Support renewal and expansion conversations in collaboration with Sales, Services and Renewals teams
Act as the voice of the customer internally and ensure feedback is shared across teams

Scaled Program Execution

Execute 1:many customer engagement programs (e.g., webinars, office hours, onboarding and adoption journeys)
Support development of repeatable playbooks and scaled engagement models
Contribute to scalable onboarding, adoption, and retention initiatives across customer segments

Data-driven & Digital Engagement

Use CRM and Customer Success Platform to manage customer activity and priority actions
Analyze customer data to identify trends, risks, and opportunities
Leverage templates, automations, and campaigns to improve efficiency and consistency
Suggest improvements to processes, programs, and ways of working that positively impacts customer experiences

What we will require of you

2+ years in customer-facing role (Customer Success, Account Management, Support, or similar)
Experience managing a portfolio of customers
Strong communication skills with the ability to engage customers in 1:1, 1:many and through digital formats
Comfortable working with tools such as CRM systems and customer success platforms
Analytical mindset with an ability to interpret data and take action
Native-level Dutch and professional English proficiency
Travel as needed

What we will love about you

Experience working in a SaaS or subscription-based environment
Exposure to scaled or digital customer engagement (e.g., webinars, office hours, campaigns)
Familiarity with Customer Success Platforms (e.g., Planhat, Gainsight, Totango)
Interest in automation, AI, and data-driven workflows

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Snel solliciteren

Verfijn je zoekopdracht

customer service manager vacatures in bos en lommer

Customer Success Executive

Customer Relations Manager Benelux - Abbott Diabetes Care

Order Specialist - Amsterdam

Customer Success Manager – Digital Solutions (Europe)

AI Experience Lead - Operations

Customer Success Manager

Client Service Specialist - Energy

Aftersales Coördinator Marketplace

Teamleider Telesales

Customer Success Manager

Account Coordinator Energy

Customer Support Consultant/Order Management WLO - French speaker

Manager Customer Operations - Zakelijke klanten

Client Success Specialist

Implementation Consultant (NL)

Delivery Manager, Teleperformance (Americas & EMEA)

Client Service Associate (Dutch speaking)

Manager - Customer Tax and Operational Reporting Services (CTORS)

Junior Customer Success Manager (German-speaking) - Moving24

Client Advisor - Spanish and Italian

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in bos en lommer

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