20 beste vacatures voor de functie van business intelligence in gemeente castricum (nieuwe medewerkers gezocht)

Interaction Analyst
Cygnific B.V. —Amsterdam
- € 4.200 - € 5.500 per maand
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
- Reiskostenvergoeding
Snel solliciteren
Manager Enterprise Data Management
Deloitte —Amsterdam
- Parttime
- Hybride werken
- Engels
- Master
- Bedrijfskunde
- Winstdeling
- Zorgverzekering
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Head of Data & AI
OpenUp —Amsterdam
- Online sollicitatie
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- Microsoft Excel
- SQL
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- Telefoonplan
- Budget voor professionele ontwikkeling
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Commercial Analyst
McCain Foods Limited —Amsterdam
- Fulltime
- Salesforce
- Engineering
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3 dagen
BI Developer
Tony's Chocolonely —Amsterdam
- € 55.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Azure
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- SQL
Snel solliciteren
13 dagen
Pioneer Talent Program - Full Stack AI Engineer, Backend Oriented (Fully Remote)
Binance —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Java
- Bachelor
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Senior Data Analist (Power BI)
Maandag —Amsterdam
- € 4.174 - € 5.566 per maand
- Parttime
- Azure
- DevOps
- Engels
- Reiskostenvergoeding
Principal Cybersecurity Specialist – Incident Response (f/m/x)
Eye Security —Amsterdam
- Fulltime
- Thuiswerk
- Azure
- Engels
- Windows
Freelance Onsite PC Technician (m/w/d) first and second level support
Everience Benelux —Amsterdam
- Azure
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- Microsoft Office
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Data Engineer Consultant
Orange Business —Amsterdam Westpoort
- Hybride werken
- Azure
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- Engineering
- Reiskostenvergoeding
Senior Product Manager BI
WPP Media —Amsterdam
- € 4.800 - € 7.100 per maand
- Fulltime
- Hybride werken
- SQL
- Projectmanagement
- Agile
- Reiskostenvergoeding
- Zorgverzekering
Chief Product & Technology Officer
myTomorrows —Amsterdam
- Fulltime
- Hybride werken
- SQL
- ICT
- AI
- Budget voor professionele ontwikkeling
Senior Manager Enterprise Data Management
Deloitte —Amsterdam
- Parttime
- Hybride werken
- Engels
- Master
- Bedrijfskunde
- Winstdeling
- Zorgverzekering
12 dagen
Digital Product Owner
South Pole —Amsterdam
- DevOps
- SQL
- Analytisch vermogen
AI Engineering Manager (Dutch-Speaking)
Avanade —Amsterdam
- Azure
- Analytisch vermogen
- Python
Mobile SDK Lead
ThreatFabric B.V. —Amsterdam Westpoort
- € 95.000 - € 115.000 per jaar
- Fulltime
- Hybride werken
- Informatica
- Informatica
- Engels
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Senior Data Scientist I
Elsevier —Amsterdam
- € 53.800 - € 89.900 per jaar
- Fulltime
- Azure
- Doctor
- Informatica
- Flexibele werkuren
Senior Data Analist
UWV —Amsterdam
- € 5.880 - € 7.647 per maand
- Parttime
- Hybride werken
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14 dagen
Marketing Technology Consultant
VML —Amsterdam
- € 3.800 - € 5.500 per maand
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- Salesforce
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- SQL
- Taaltraining aangeboden
- Mentale gezondheidszorgprogramma's
Snel solliciteren
11 dagen
Risk Modelling Data Expert
Ayvens —Amsterdam
- Fulltime
- Microsoft Access
- Azure
- DevOps

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Interaction Analyst

Cygnific B.V. -
Amsterdam

Snel solliciteren

Vacaturegegevens

Fulltime
€ 4.200 - € 5.500 per maand

Secundaire arbeidsvoorwaarden

Reiskostenvergoeding
Pensioen

Kwalificaties

Business intelligence
Engels
Analytisch vermogen
Bachelor
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

Please note: due to the nature of this role and stakeholders involved, near native Dutch is a requirement.

Turn customer interactions into insights that drive meaningful change.

At Cygnific, every customer interaction is an opportunity to learn and improve. As our Interaction Analyst, you'll uncover valuable insights from customer conversations and transform them into recommendations that enhance customer experience, service quality, and operational performance.

Working closely with Operations, Quality, Learning & Development, Knowledge Management and our clients, you help us make smarter, data-driven decisions that create real business impact.

Please note: fluency in both Dutch and English is required for this role.

What will you do?

As our Interaction Analyst, you'll be responsible for managing and optimising our interaction analytics platform while turning customer interaction data into actionable insights.

You will:

Analyse customer interactions to identify trends, risks, and improvement opportunities;
Develop reports, dashboards, and performance insights for stakeholders;
Translate complex data into clear recommendations and action plans;
Partner with Operations, Quality, Learning & Development, Knowledge Management and clients to drive improvements;
Monitor the impact of improvement initiatives and measure results;
Manage and continuously improve our Verint Interaction Analytics platform
Contribute to enhancing customer experience, service quality, and operational excellence.

Who are you?

You are analytical, curious, and passionate about turning data into meaningful business improvements. You enjoy working with a variety of stakeholders and know how to translate insights into action. You have affinity for the technical side of tooling.

You also bring:

HBO/Bachelor working and thinking level;
At least 3 years of experience in analytics, business intelligence, or a similar role;
Experience within a customer service or contact centre environment is a plus;
Experience with analytics tools and reporting solutions, preferably Verint Interaction Analytics;
Strong stakeholder management and communication skills;
Excellent command of both Dutch and English, written and spoken.

Why this role?

This role offers a unique opportunity to connect data, technology, and customer experience. You'll have a direct impact on how we improve our services, support business decisions, and create better experiences for both customers and employees.

What do we offer you?

A salary range between €4,200 and €5,500 gross per month (based on 40 hours per week);
Possibility to work 32, 36 or 40 hours;
A one-year contract with the prospect of long-term collaboration;
25 holiday days based on full-time employment;
Hybrid working;
Travel allowance (€0.19 per km, max. 50 km one way) or full reimbursement of public transport with an NS Business Card;
Home working allowance of €2.45 per day;
Holiday allowance, year-end bonus, pension scheme, bicycle plan, and the opportunity to enjoy discounted KLM flights after one year of employment (these benefits are offered at KLM's discretion and may be subject to change);
Working from abroad (up to 3 times per year for 4 weeks, after completion of the probation period; specific rules apply);
Training and development opportunities;
A pleasant and inspiring (newly renovated) workplace at Westerpark, Amsterdam;
Social events such as an annual party, Cygnific BBQ, and Friday XXL drinks;
Start date: as soon as possible.

About Cygnific

Cygnific is a proud subsidiary of KLM. With an international team of colleagues from over 30 countries, we provide 24/7 customer contact in more than 10 languages via phone, email, social media, and chat. We operate from the Netherlands, Curaçao, and the Philippines.

Our mission? To make every interaction unforgettable. We believe in teamwork, having fun, and helping each other grow. Diversity isn't a trend for us; it's who we are.

Ready to make an impact?

Apply now via the application button.

If you have any questions, feel free to reach out to Anna Mkrtchian – Corporate Recruiter Cygnific ([email protected]).

Snel solliciteren

Verfijn je zoekopdracht

business intelligence vacatures in gemeente castricum

Interaction Analyst

Manager Enterprise Data Management

Head of Data & AI

Commercial Analyst

BI Developer

Pioneer Talent Program - Full Stack AI Engineer, Backend Oriented (Fully Remote)

Senior Data Analist (Power BI)

Principal Cybersecurity Specialist – Incident Response (f/m/x)

Freelance Onsite PC Technician (m/w/d) first and second level support

Data Engineer Consultant

Senior Product Manager BI

Chief Product & Technology Officer

Senior Manager Enterprise Data Management

Digital Product Owner

AI Engineering Manager (Dutch-Speaking)

Mobile SDK Lead

Senior Data Scientist I

Senior Data Analist

Marketing Technology Consultant

Risk Modelling Data Expert

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van business intelligence in gemeente castricum

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