20 beste vacatures voor de functie van data consultant in tilburg (nieuwe medewerkers gezocht)

Partner Success & Escalation manager
Philips —Best
- € 48.611 - € 81.018 per jaar
- Fulltime
- Hybride werken
- Salesforce
- Engels
- Bachelor
Technical Consultant - LowCode Automation
Chapman Bright —Breda
- € 65.000 - € 85.000 per jaar
- APIs
LIMS Consultant
Thermo Fisher Scientific —Breda
- Fulltime
- Engineering
- Laboratoriumervaring
- Master
18 uur
Supply Chain Consultant - Operations and Analytics
NTT Ltd —Den Bosch
- Fulltime
- Hybride werken
- Oracle
- Management
- Engels
Mobility and Traffic Consultant
TMC —Den Bosch
- € 3.000 - € 5.000 per maand
- Civiele techniek
- Engineering
- Analytisch vermogen
- Winstdeling
- Budget voor professionele ontwikkeling
Service Knowledge Standards Leader
Philips —Best
- € 93.049 - € 155.081 per jaar
- Fulltime
- Hybride werken
- Management
- PMP
- Engels
3 dagen
Web Analytics Consultant
NOBEARS —Heusden
- € 3.700 - € 4.800 per maand
- Fulltime
- Hybride werken
- Bachelor
- JavaScript
- APIs
Snel solliciteren
Supply Chain Consulting Manager - Operations and Analytics
NTT Ltd —Den Bosch
- Fulltime
- Hybride werken
- Oracle
- Engels
- Master
Corporate Recruiter
CM.com —Breda
- € 3.000 - € 5.000 per maand
- Fulltime
- Analytisch vermogen
- Projectmanagement
- Bachelor
Snel solliciteren
1 dag
Department Manager Validation & Usability Engineering interventional applications (iApps)
Philips —Best
- Fulltime
- Doctor
- Master
API Management Specialist
ilionx —Den Bosch
- € 4.000 - € 6.000 per maand
- Hybride werken
- Azure
- Management
- DevOps
Teamleider Technical Support #1060
Q-Park Nederland —Den Bosch
- € 3.907,10 - € 5.581,57 per maand
- Online sollicitatie
- Hybride werken
- Leidinggevende ervaring
- Bachelor
Snel solliciteren
Strategisch Account Manager, Data South
Team Rockstars IT —Den Bosch
- € 5.000 - € 7.000 per maand
- Verkoopervaring
- Kantoor
- Softwareontwikkeling
- Flexibele werkuren
1 dag
Join us as AI Engineer
NTT Ltd —Den Bosch
- AI
IT Business Consultant
Daelmans Group —Nieuwkuijk
- € 4.500 - € 5.000 per maand
- Parttime
- Informatica
- ERP systemen
- Analytisch vermogen
1 dag
Afstudeerstage Commerciële Economie – Process Automation
Tentive —Breda
- € 500 per maand
- E-mail
- ERP systemen
- Engels
- Stage
- Werk vanuit huis
(Junior) Dashboard Developer
Deloitte —Breda
- Parttime
- Hybride werken
- Analytisch vermogen
- Bachelor
- JavaScript
- Reiskostenvergoeding
- Bedrijfsfitness
Senior Presales Consultant
Odin Groep —Rijen
- € 6.000 - € 7.000 per maand
- Fulltime
- Hybride werken
- Azure
- Presentatievaardigheden
- ICT
Snel solliciteren
Account Director
Happy Horizon B.V. —Tilburg
- € 4.000 - € 6.000 per maand
- Fulltime
- Hybride werken
- Bachelor
- Reiskostenvergoeding
- Zorgverzekering
Snel solliciteren
Stagiair(e) Commerciële Economie | Bedrijfskunde – Artikeldata
Tentive —Breda
- € 500 per maand
- E-mail
- CRM-systemen
- Bedrijfskunde
- Stage
- Werk vanuit huis

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Partner Success & Escalation manager

Philips -
Best

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Vacaturegegevens

Fulltime
€ 48.611 - € 81.018 per jaar

Kwalificaties

Salesforce
Engels
Bachelor
Bedrijfsadministratie
Bedrijfskunde
Informatietechnologie

Volledige vacaturetekst

Job Title

Partner Success & Escalation manager

Job Description

Partner Success & Escalation Manager

In this role you will support global partners by managing technical escalations, playing a key role in maintaining service excellence as our international region continues to grow. You’ll coordinate a team of Technical Support Consultants (Tier‑2 specialists), plan resources across different zones, manage different stakeholders based on specific demands and make sure remote and onsite support runs smoothly and efficiently—even in challenging markets. You’ll take ownership of partner performance and compliance, making independent decisions to keep operations on track and customers satisfied. Along the way, you’ll build strong relationships, drive improvements, and help create better processes for faster issue resolution.

Your role:

Orchestrate end‑to‑end technical and clinical support & entitlement for 150+ partners, serving as the single point of escalation across IR and leadership to secure timely resolution and customer satisfaction.
Collaborate with technical teams, markets, and commercial teams to drive fast and effective issue handling.
Own workforce planning for ~20 cross‑zone Tier‑2 Technical Support Specialists (TSS), creating and communicating weekly capacity plans that cover all modalities and resolve capacity conflicts with resource planners and CCC management.
Govern partner escalations: triage, prioritize, register, and drive resolution of technical cases; lead onsite interventions in challenging countries when remote recovery is not feasible.
Manage trade‑partner performance for technical quality and customer experience; define corrective actions, track remediation, and report outcomes to CS Directors and Market leadership.
Exercise independent decision‑making on escalation thresholds, alternative actions (including commercial mitigations), and deployment of corrective actions.
Drive operational compliance (Export Control, Regulatory, Legal, employee safety), embedding controls and checks into day‑to‑day operations in a complex, multi‑market environment.
Run remote support operations: intake and qualification of partner requests, entitlement verification, prioritization, initiation of actions, and resolution of non‑technical Tier‑2 requests; escalate to BIU Technical Support when required.
Coordinate onsite clinical application, technical, and installation support by identifying required skills, securing resources across BIUs/Markets, scheduling, and maintaining/adapting progress plans.
Execute SAP service transactions with financial accuracy (service orders, purchase orders, cost settlement, invoicing) to ensure compliant billing and cost control.
Build and nurture stakeholder relationship - partners, CS Market Managers, next‑level support, and management—to accelerate issue resolution and strengthen communication flows.
Lead continuous improvement by analyzing escalation and call data to identify competency gaps; initiate and deliver projects that improve Response Center effectiveness and partner outcomes.
Monitor total work‑in‑progress daily, maintain transparent dashboards/metrics, KPI’s and provide clear status, risk, and action reporting; make decisions on Tier‑2 capacity planning and escalate at the right moment.

You're the right fit if:

Bachelor’s degree in Business Administration, Information Technology, International Business or equivalent; OR completed vocational education with relevant experience.
Minimum 2 year of experience with a Bachelor’s degree OR 4+ years with vocational education in Customer Service or service operations preferably in the Healthcare industry.
Experience in Salesforce/ ServiceMax
Ability to operate effectively across multiple taks and rapidly shifting priorities, with strong adaptability in escalation scenarios.
A proactive and creative mindset, bringing fresh ideas and continuously challenging the status quo to improve processes and outcomes.
Excellent communication and relationship-building skills, enabling collaboration across diverse cultures and countries with diverse geopolitical scenarios.
Advanced level of English both verbal and written.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week in our office in Best.

Compensation & benefits

Doing meaningful work should come with fair, transparent rewards. The base salary range for this role is € 48,611.00 - € 81,018.00 . We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity, local market considerations and internal guidelines for promotions and lateral moves. This role is eligible for 3% short term incentive, with your rewards linked to both individual performance and company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision. Benefits include flexible/hybrid working, paid time-off, health and wellbeing benefits, and learning and development opportunities.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business .
Discover our rich and exciting history .
Learn more about our purpose .

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

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data consultant vacatures in tilburg

Partner Success & Escalation manager

Technical Consultant - LowCode Automation

LIMS Consultant

Supply Chain Consultant - Operations and Analytics

Mobility and Traffic Consultant

Service Knowledge Standards Leader

Web Analytics Consultant

Supply Chain Consulting Manager - Operations and Analytics

Corporate Recruiter

Department Manager Validation & Usability Engineering interventional applications (iApps)

API Management Specialist

Teamleider Technical Support #1060

Strategisch Account Manager, Data South

Join us as AI Engineer

IT Business Consultant

Afstudeerstage Commerciële Economie – Process Automation

(Junior) Dashboard Developer

Senior Presales Consultant

Account Director

Stagiair(e) Commerciële Economie | Bedrijfskunde – Artikeldata

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van data consultant in tilburg

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