20 beste vacatures voor de functie van service manager services in groningen, gr (nieuwe medewerkers gezocht)

Head of Customer Success
ChurchDesk —Groningen
- Fulltime
- Verkoopervaring
- Engels
- Teammanagement
- Reiskostenvergoeding
Snel solliciteren
8 dagen
Teammanager Support
Simplicate Software B.V. —Groningen
- € 4.264 - € 6.827 per maand
- Online sollicitatie
- Bachelor
Snel solliciteren
Senior Consultant (EC), Services Subscription (Hybrid Work Model)
Quorum Software —Groningen
- € 45.500 - € 60.600 per jaar
- Fulltime
- Hybride werken
- Engineering
- Java
- SQL
14 dagen
Senior Consultant (EC), Services Subscription (Hybrid Work Model)
Quorum Business Solutions —Groningen
- € 45.500 - € 60.600 per jaar
- Fulltime
- Hybride werken
- Engineering
- Java
- SQL
14 dagen
Project Assistant for Tuning International Cooperation Projects
Rijksuniversiteit Groningen —Groningen
- € 3.537 - € 4.673 per maand
- Parttime
- Thuiswerk
- Engels
- Projectmanagement
Head of Support
Simplicate Software B.V. —Groningen
- € 4.264 - € 6.827 per maand
- Online sollicitatie
- Bachelor
Snel solliciteren
Associate Director Operations (Immunochemistry)
Ardena —Assen
- € 6.500 - € 7.300 per maand
- Doctor
- PMP
- Laboratoriumervaring
- Flexibele werkuren
Senior PMO
Capgemini Sogeti —Groningen
- Tot € 6.100 per maand
- Fulltime
- Hybride werken
- Projectmanagement
- Bachelor
- Agile
Adviseur Werk EURES Crossborder
UWV —Groningen
- € 4.073 - € 5.641 per maand
- Parttime
- Engels
10 dagen
Manager HRM
Gemeente Groningen —Groningen
- Tot € 8.580 per maand
- Parttime
- Leidinggevende ervaring
- Reiskostenvergoeding
Senior Energy Marshall
Linesight —Groningen
- Fulltime
- Master
- Bachelor
- Elektrotechniek
Laboratory Manager, Clinical Safety Laboratory
QPS —Groningen
- € 4.500 - € 8.500 per maand
- Fulltime
- Laboratorium
- Laboratoriumervaring
- Engels
Snel solliciteren
Regio Manager Service en Onderhoud Noord Nederland
Energiewacht —Assen
- € 100.000 - € 116.000 per jaar
- Parttime
- Leidinggevende ervaring
- Productkorting werknemers
- Personeelskorting
10 dagen
Delivery Manager
Concentrix —Groningen
- € 4.175 - € 6.333 per maand
- Online sollicitatie
- Management
- Projectmanagement
- Reiskostenvergoeding
Dutch Customer Expert - Premium Tech and E-Commerce in Greece
Next Job Abroad —Groningen
- Hybride werken
- Engels
- Microsoft Office
Snel solliciteren
Business IT Consultant
Harvest —Groningen
- Vanaf € 3.300 per maand
- Fulltime
- Salesforce
- Engels
- Analytisch vermogen
Snel solliciteren
Verkoopmedewerker PIECES Groningen
PIECES —Binnenstad & Hortusbuurt
- Weekendbeschikbaarheid
- Productkorting werknemers
- Reiskostenvergoeding
Verzuimcoördinator
Scapino —Assen
- Parttime
- Kantoor
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Contractmanager Beheer en Onderhoud
BAM Bouw en Techniek —Groningen
- € 4.360 - € 6.180 per maand
- Online sollicitatie
- Hybride werken
- Microsoft Office
- Leidinggevende ervaring
11 dagen
Manager, Quality Assurance/ Manager Kwaliteitsborging
Village Farms International —Groningen
- Fulltime
- Leidinggevende ervaring
- Bachelor
- Organisatorische vaardigheden
Snel solliciteren

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Head of Customer Success

ChurchDesk
Groningen

Snel solliciteren

Vacaturegegevens

Fulltime
8 dagen geleden

Secundaire arbeidsvoorwaarden

Reiskostenvergoeding

Kwalificaties

Deens
Verkoopervaring
Noors
Engels
Teammanagement
B2B
HubSpot
SaaS
Accountbeheer
Communicatieve vaardigheden
Marketing
Duits

Volledige vacaturetekst

Churches are modernising fast, and they need a partner who gets it. At ChurchDesk, that's exactly what we are — and as Head of Customer Success, you're the person making sure our customers from congregations to large dioceses across Europe feel that every day.

We've grown fast over the past few years — as a team, in the number of churches we support, the complexity of our product and across the four markets we now operate in: Denmark, Germany, Norway, and the Netherlands. That growth is exactly why this role exists: we need someone who can help us scale customer success in a way that keeps pace with where we're headed next.

This role can be based in Berlin, Copenhagen, Oslo, or Groningen.

About your new role

In your role as Head of Customer Success you'll drive retention, keep operations simple as we scale, and help Sales turn upgrades into recurring revenue — all while sitting close to the leadership team.

Team leadership — Three team leads (Customer Success, Support, Professional Services) report to you. You own culture, hiring, promotions, and salary reviews across the organisation.
Tools & systems — You own the tool stack our customer-facing teams rely on daily: HubSpot, Crisp, Usetiful, Livestorm, Aircall, and the implementation of LMS platform.
Process & scale — You build and maintain the processes that keep Customer Success, Professional Services, and Support running smoothly as headcount and customer volume grow.
Revenue growth — You grow Professional Services revenue and partner closely with Sales to convert upgrade opportunities while keeping churn low.
Reporting & insight — You track and report on customer health (health score, churn, NRR, CSAT) to the leadership team, using that data to flag risk and surface expansion opportunities early.
Cross-functional coordination — You work daily with Product, Sales, Tech, Finance, and Marketing to ensure a strong customer experience as we scale.

Skills & Requirements

7+ years in customer success or account management within B2B SaaS, including 3+ years leading a team.
Proven experience managing team leads across multiple functions (Onboarding, Activation, Enablement, Support, Professional Services) — you know how to lead leaders, not just individual contributors.
A track record of scaling a customer success organisation through growth phases.
Strong commercial acumen: experience partnering with Sales on upgrade opportunities and reducing churn.
A data-driven approach to leadership — comfortable owning and reporting on metrics like churn, NRR, and CSAT to senior stakeholders.
Excellent communication skills, with fluency in English; proficiency in one of our market languages (German, Danish, Norwegian, or Dutch) is a strong plus.
Based in one of our four office locations (Berlin, Copenhagen, Oslo, or Groningen), or willing to relocate.

What We Offer

The opportunity to make a real impact on a product used by some of the largest and oldest institutions in the world.
A supportive, low-ceremony, and lean-process environment where your ideas and contributions are valued.
Fancy a change of scenery? Come visit us in any of our four offices across Europe. We’ll cover all your travel and expenses so you can work alongside the team and soak up the local vibe.
30 days of vacation – because rest matters.
A transparent and supportive feedback culture – grow together, learn from each other, and communicate openly.
A social, collaborative culture with annual kick-offs, team trips, and friendly challenges.
Growth opportunities to develop your skills and career in a fast-moving, international team.

About ChurchDesk

At ChurchDesk, we believe that the church plays an important role in society. Our platform is used by thousands of congregations to organise their work, improve communication with members, reach more people, and unlock new ways of fundraising.

Our customers are part of one of the largest and oldest institutions in the world: the Church. It is undergoing significant change to prepare for the future — and we are here to support that transformation. For churches across Europe, it is crucial to work more efficiently and stay connected to their members and communities.

ChurchDesk has been around for more than 15 years — evolving from a startup into an international company serving customers across Europe. And we’re just getting started!

We actively live our values in our daily work:

#challenge: We challenge ourselves — and our customers — to continuously improve. We work like a professional sports team: with ambition, discipline, and strong team spirit.

#dogoodbusiness: Doing good business is a marathon, not a sprint. It requires endurance, quality, and integrity — every single day.

#jointheride: The journey matters just as much as the destination. Be part of it, celebrate successes — and have fun! We value being together, especially in the office.

Snel solliciteren

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service manager services vacatures in groningen, gr

Head of Customer Success

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Senior Consultant (EC), Services Subscription (Hybrid Work Model)

Senior Consultant (EC), Services Subscription (Hybrid Work Model)

Project Assistant for Tuning International Cooperation Projects

Head of Support

Associate Director Operations (Immunochemistry)

Senior PMO

Adviseur Werk EURES Crossborder

Manager HRM

Senior Energy Marshall

Laboratory Manager, Clinical Safety Laboratory

Regio Manager Service en Onderhoud Noord Nederland

Delivery Manager

Dutch Customer Expert - Premium Tech and E-Commerce in Greece

Business IT Consultant

Verkoopmedewerker PIECES Groningen

Verzuimcoördinator

Contractmanager Beheer en Onderhoud

Manager, Quality Assurance/ Manager Kwaliteitsborging

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van service manager services in groningen, gr

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