20 beste vacatures voor de functie van lead data platform in katwijk aan zee (nieuwe medewerkers gezocht)

Sr Account Manager
Get-e —Hoofddorp
- Hybride werken
- Microsoft Excel
- Engels
- Hotel
- Reiskostenvergoeding
Snel solliciteren
Principal Quality Operations Specialist
McDermott —Den Haag
- Fulltime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
International Sales Manager
Global Factories —Den Haag
- Verkoopervaring
- Marketing
- Salesforce
Privacy Program Analyst/Privacy Program Manager
Nutanix —Hoofddorp
- Fulltime
- Hybride werken
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Agent - Software Developer – Full Stack Java, Solution Delivery Unit (FGIV) - DEADLINE SHORTENED
Europol —Den Haag
- Weekendbeschikbaarheid
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Medical Science Liaison (MSL) - GI
Takeda Pharmaceutical —Hoofddorp
- € 80.800 - € 111.100 per jaar
- Fulltime
- Geneeskunde
- Doctor
- Engels
3 dagen
Advanced Cyber Defense Practice Lead
Booz Allen Hamilton —Den Haag
- Fulltime
- Master
- Bachelor
- Managementervaring
Logistics Specialist
NewPower Worldwide —Vijfhuizen
- Fulltime
- Microsoft Word
- Microsoft Excel
- Voorraadbeheer
Snel solliciteren
CoE Lead Transformations Way of Work (WoW)
ANWB —Den Haag
- Fulltime
- DevOps
- Agile
- Stage
Snel solliciteren
Director Toxicology
ProQR Therapeutics —Leiden
- Fulltime
- Doctor
- Projectmanagement
- Budgettering
14 dagen
Associate Director Biostatistics
ProQR Therapeutics —Leiden
- Fulltime
- Doctor
- Engels
- Onderzoek
9 dagen
Medical Science Liaison (MSL) - Oncology
Takeda Pharmaceutical —Hoofddorp
- € 80.800 - € 111.100 per jaar
- Fulltime
- Geneeskunde
- Doctor
- Engels
3 dagen
Project Delivery Specialist
Tandem Health —Leiden
- Fulltime
- Ziekenhuis
- Engels
- Communicatieve vaardigheden
Manager ICT Development
CBR —Rijswijk
- € 5.808,91 - € 8.483,59 per maand
- Fulltime
- Informatica
- Azure
- Oracle
- Zorgverzekering
Postdoc in Theoretical Quantum Physics | Quantum Sensing and Tests of Fundamental Physics
TU Delft —Delft
- € 3.706 - € 5.760 per maand
- Online sollicitatie
- Doctor
- Engels
- Master
4 dagen
Medior SEO-Specialist
SDIM B.V. —Haarlem
- € 3.100 - € 4.250 per maand
- Parttime
- Kantoor
- Analytisch vermogen
- AI
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
11 dagen
(Senior) Scientist AI/ML for Protein and Metabolic Engineering
dsm-firmenich —Delft
- Online sollicitatie
- Doctor
- AI
- Communicatieve vaardigheden
Data & Information Manager – School Meals Programme (OCW)
Rode Kruis —Den Haag
- € 3.681,06 - € 4.962,01 per maand
- Parttime
- Microsoft Excel
- Engels
- Databases
- Budget voor professionele ontwikkeling
8 dagen
Senior AI & MLOps Engineer
NIBC —Den Haag
- Fulltime
- Azure
- Informatica
- Master
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Pricing Analyst
BYD Europe —Hoofddorp
- Engels
- Financiën
- SQL

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van lead data platform in katwijk aan zee

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Sr Account Manager

Get-e -
Hoofddorp

Snel solliciteren

Vacaturegegevens

Secundaire arbeidsvoorwaarden

Reiskostenvergoeding

Kwalificaties

Power BI
Microsoft Excel
Engels
Zendesk
ICT
Accountbeheer

Volledige vacaturetekst

Your job

Help us take service quality from reactive to proactive.
At Get-e, we’re growing fast. Airlines, assistance companies and travel partners around the world use our platform to manage ground transport and hotel bookings in 110+ countries. Now we’re ready to level up our client service: making it more structured, more data-driven, and more client-first.

That’s where you come in.
This isn’t a “keep the lights on” kind of role. As Sr Account Manager, you’ll be trusted to shape how we deliver service across our global accounts. You’ll lead a growing team, take full ownership of our feedback and escalation processes, and work cross-functionally to fix issues at the root. You’ll also be the face of service in client meetings: joining QBRs, supporting onboarding, and launching new ideas that improve client experience.
This is a role where you’ll see your results come to life. You’ll have the freedom to test, improve, and build your own projects, whether that’s launching a client health score, streamlining our internal tools, or redesigning team workflows. It’s a chance to leave a real footprint and grow a function, not just maintain it.

Your profile

What you’ll do

Lead and develop a small but growing team of Client Care specialists, setting clear ownership, KPIs, and accountability
Own Zendesk and all client feedback channels, ensuring fast, structured, and professional complaint handling
Personally manage high-impact or sensitive escalations, particularly for strategic accounts
Act as the operational owner for key accounts, building strong relationships with client stakeholders
Lead service performance discussions during QBRs and proactively manage client health
Monitor escalation trends and client health indicators, identifying risks early and initiating mitigation actions
Translate recurring issues into structural improvements that enhance service quality and client satisfaction
Build dashboards and track key trends (Power BI / Zendesk) to drive data-driven decision-making
Support smooth onboarding of new clients and ensure service setup meets expectations
Launch scalable tools such as a client health score and trigger-based alerts to move from reactive support to proactive client management.

You bring

5+ years of experience in client service, account management, or airline ops
Proven track record of leading a team, you’ve done this before and you enjoy it
Strong written and spoken English (additional languages are a bonus)
Hands-on experience with Zendesk or similar platforms
Comfortable working with Excel and Power BI
A structured mindset—you like building processes, but you keep things practical
You’re confident in front of clients, calm in escalations, and proactive about improvement
Bonus: background in aviation, assistance, or travel tech

Why us?

Why join us?

NS Business Card: We’ve got your commuting costs covered. Prefer driving? We’ll handle your travel expenses.
Experience Our Service: Wondering why our clients rave about our cab service? You can use it twice a year yourself.
Healthy Lifestyle: Need a snack? Grab some fresh fruit from the canteen. We have meal discount options for our employees as well.
Holiday Allowance: We provide 8% holiday allowance, so you can enjoy your time off.
Vacation Days: Relax and recharge with 25 days of vacation each year.
Remote Work: Hybrid working model (2 days from home), with the possibility of working 2 weeks from abroad.
Pension Contribution: We contribute 2.5% toward your pension to support your future.

Sounds like a good fit? Apply now and show us how you’d lead this role, and take client service to the next level at Get-e.

About us

Get-e is a fast-growing B2B travel tech company based in Amsterdam, building a fully managed 24/7 platform that powers airport transfers and A-to-B travel worldwide. Through a strong network of local partners, our service operates in 110+ countries across 900+ airports and destinations.

We are an international team with 30+ nationalities, working together in a dynamic, fast-paced environment where ideas move quickly and ownership is real.

We work with some of the biggest names in travel, including 70+ airlines and leading global brands, and we are continuing to scale quickly. Recently, we expanded into hotel accommodation for airline crew, opening up an exciting new growth chapter.

At Get-e, you will be working at the intersection of travel, technology, and global operations across three key areas:

Airlines: Delivering end-to-end solutions for crew transport and accommodation, from sourcing partners to automating complex operations, all supported by our 24/7 Global Operations Centre in Amsterdam.
Assistance Companies: Enabling critical travel logistics, supporting the safe repatriation of travelers and movement of medical professionals.
Travel Partnerships: Powering transfer solutions behind major global brands like Booking.com, Amadeus, Visa, and Mastercard.

If you enjoy solving complex challenges, working in a fast-scaling environment, and building products used around the world, you will fit right in.

Snel solliciteren

Verfijn je zoekopdracht

lead data platform vacatures in katwijk aan zee

Sr Account Manager

Principal Quality Operations Specialist

International Sales Manager

Privacy Program Analyst/Privacy Program Manager

Senior Agent - Software Developer – Full Stack Java, Solution Delivery Unit (FGIV) - DEADLINE SHORTENED

Medical Science Liaison (MSL) - GI

Advanced Cyber Defense Practice Lead

Logistics Specialist

CoE Lead Transformations Way of Work (WoW)

Director Toxicology

Associate Director Biostatistics

Medical Science Liaison (MSL) - Oncology

Project Delivery Specialist

Manager ICT Development

Postdoc in Theoretical Quantum Physics | Quantum Sensing and Tests of Fundamental Physics

Medior SEO-Specialist

(Senior) Scientist AI/ML for Protein and Metabolic Engineering

Data & Information Manager – School Meals Programme (OCW)

Senior AI & MLOps Engineer

Pricing Analyst

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van lead data platform in katwijk aan zee

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