20 beste vacatures voor de functie van customer service manager in amstelveen (nieuwe medewerkers gezocht)

Technical Support Supervisor - Northern Europe and Distributors
IDEXX —Hoofddorp
- Fulltime
- Management
- Engels
- Bachelor
Customer Success Manager – Digital Solutions (Europe)
JLG —Amsterdam Zuid
- Engels
Customer Service Representative
Corpay —Almere
- € 28.000 - € 36.000 per jaar
- Fulltime
- Engels
- Administratieve ervaring
- Organisatorische vaardigheden
Manager, Customer Experience
project44 —Amsterdam
- Hybride werken
- Spaans
- Management
- Salesforce
Snel solliciteren
11 dagen
Customer Success Manager BENELUX (m/f/x)
Eye Security —Amsterdam
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
12 dagen
B2B Customer Service and After-Sales Support
Zielinski & Rozen Europe —Amsterdam
- Microsoft Excel
- Verkoopervaring
- ERP systemen
Customer Success Manager - Dutch market
Aurora Live —Amsterdam Zuid
- Engels
- Analytisch vermogen
- Tijdmanagement
Snel solliciteren
Senior Customer Success Manager - UK / Netherlands
Apollo GraphQL —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Azure
- Informatica
Snel solliciteren
Client Service Specialist - Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
11 dagen
Manager, Customer Solutions Management, AWS Europe North
Amazon Web Services EMEA SARL, Dutch Branch —Amsterdam
- Fulltime
- Management
- Engels
- Personeelswerving
Customer Success Executive
Siteimprove —Amsterdam
- Fulltime
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Snel solliciteren
Support Strategy & Operations
Gigs —Amsterdam
- € 85.000 - € 130.000 per jaar
- SQL
- ICT
- Stage
Customer Success Director
Genesys —Amsterdam
- Online sollicitatie
- Microsoft Powerpoint
- Microsoft Excel
- Socialemediabeheer
- Aanbrengbonus
Customer Success & Operations Manager
Financial Lease Nederland B.V. —Maarssen
- € 4.000 - € 5.000 per maand
- Fulltime
- Hybride werken
- Bachelor
Snel solliciteren
EMEA - Client Relations
Tradeweb Markets —Amsterdam
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11 dagen
Customer Success Officer (English/French fluency)
Stichting Rainforest Alliance —Amsterdam
- € 40.777 - € 50.971 per jaar
- Hybride werken
- Verkoopervaring
- Engels
- Bachelor
Snel solliciteren
2 dagen
Customer Excellence Lead Benelux
Kraft Heinz Company —Amsterdam
- Engels
- Microsoft Office
Account Coordinator Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
Order Specialist - Amsterdam
PreZero —Amsterdam Westpoort
- € 3.000 - € 3.800 per maand
- Parttime
- CRM-systemen
- Reiskostenvergoeding
- Zorgverzekering
2 dagen
Teamleider Winkelservice Retail Amsterdam West
MediaMarkt Benelux —Amsterdam Nieuw-West
- Weekendbeschikbaarheid
- Teammanagement
- Retailervaring
- Personeelskorting
Snel solliciteren

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Technical Support Supervisor - Northern Europe and Distributors

IDEXX -
Hoofddorp

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Vacaturegegevens

Fulltime

Kwalificaties

Management
Engels
Bachelor
Klantenondersteuning
Managementervaring
Communicatieve vaardigheden

Volledige vacaturetekst

As a Technical Customer Support Supervisor, you will lead 2 frontline leaders and a team of consultants responsible for driving customer loyalty and ensuring that our customers and distributors are satisfied and are achieving measurable value from our products and services.

This role offers the opportunity to work in veterinary diagnostics and make a direct impact on veterinary practices and patient care.

The Customer Support team plays a critical role in supporting IDEXX customers across Europe, building strong relationships and ensuring customers maximize the value of diagnostic solutions.

Why this role matters:

You will be a key contributor to customer success within the Companion Animal Group (CAG), ensuring veterinary professionals can rely on IDEXX technology to deliver critical diagnostics. You will help strengthen customer relationships, support business growth, and ultimately contribute to better outcomes for animals.

In this role:

You will lead the team of Technical Customer Support for Northern Europe (UK, Denmark, Norway, Sweden, Finland & Netherlands). You will also lead Distributor Support and Advance Technical Support Consultants.
You will directly lead 2 frontline leaders and approximately 6 consultants (indirectly responsible for 24 consultants), continually seeking opportunities to improve operations, including people, processes, and technology.
You will help to develop, define and execute a culture that leverages rewards and recognition.
You will develop and mentor your team through on-boarding, open communication, training, development opportunities and performance management processes.
You will build and maintain employee morale and motivation; ensuring the team is appropriately staffed with required competencies.
You will manage & implement continuous improvement initiatives & drive projects

What you need to succeed

Preferably a bachelor’s degree in technology, life sciences, or an applicable area.
5+ years' experience in a customer support center environment with increasing responsibilities including people management experience and a proven track record of providing extraordinary customer service.
Experience working with customer support teams at distributors.
Strong technical subject matter experience and expertise in managing function leaders.
Demonstrated skills in leadership, performance coaching, problem solving, planning, and delegating.
Proven capability to collaborate with all levels of the organization.
Excellent verbal and written communication skills and strong interpersonal/communication skills
Fluent in English (written and verbal).
Strong organizational skills, especially in a multi-tasking environment

What you can expect from us:

This is a hybrid role based out of our Hoofddorp location, with a minimum requirement of eight days a month onsite.
Opportunity for an annual bonus
On the job training & career advancement opportunities.
Additional benefits including but not limited to volunteer paid days off, bike plan and much more.
25 days holidays / year
Retirement/Pension contribution percentage paid by IDEXX

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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customer service manager vacatures in amstelveen

Technical Support Supervisor - Northern Europe and Distributors

Customer Success Manager – Digital Solutions (Europe)

Customer Service Representative

Manager, Customer Experience

Customer Success Manager BENELUX (m/f/x)

B2B Customer Service and After-Sales Support

Customer Success Manager - Dutch market

Senior Customer Success Manager - UK / Netherlands

Client Service Specialist - Energy

Manager, Customer Solutions Management, AWS Europe North

Customer Success Executive

Support Strategy & Operations

Customer Success Director

Customer Success & Operations Manager

EMEA - Client Relations

Customer Success Officer (English/French fluency)

Customer Excellence Lead Benelux

Account Coordinator Energy

Order Specialist - Amsterdam

Teamleider Winkelservice Retail Amsterdam West

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in amstelveen

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