20 beste vacatures voor de functie van customer service manager in 2024 haarlem (nieuwe medewerkers gezocht)

Manager, Customer Solutions Management, AWS Europe North
Amazon Web Services EMEA SARL, Dutch Branch —Amsterdam
- Fulltime
- Management
- Engels
- Personeelswerving
B2B Customer Service and After-Sales Support
Zielinski & Rozen Europe —Amsterdam
- Microsoft Excel
- Verkoopervaring
- ERP systemen
Senior Customer Success Manager - UK / Netherlands
Apollo GraphQL —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Azure
- Informatica
Snel solliciteren
Customer Success Manager - Dutch market
Aurora Live —Amsterdam Zuid
- Engels
- Analytisch vermogen
- Tijdmanagement
Snel solliciteren
Customer Success Officer (English/French fluency)
Stichting Rainforest Alliance —Amsterdam
- € 40.777 - € 50.971 per jaar
- Hybride werken
- Verkoopervaring
- Engels
- Bachelor
Snel solliciteren
2 dagen
Customer Success Executive
Siteimprove —Amsterdam
- Fulltime
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Snel solliciteren
Client Service Specialist - Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
11 dagen
Support Strategy & Operations
Gigs —Amsterdam
- € 85.000 - € 130.000 per jaar
- SQL
- ICT
- Stage
Customer Excellence Lead Benelux
Kraft Heinz Company —Amsterdam
- Engels
- Microsoft Office
Customer Success Director
Genesys —Amsterdam
- Online sollicitatie
- Microsoft Powerpoint
- Microsoft Excel
- Socialemediabeheer
- Aanbrengbonus
Teamleider Winkelservice Retail Amsterdam West
MediaMarkt Benelux —Amsterdam Nieuw-West
- Weekendbeschikbaarheid
- Teammanagement
- Retailervaring
- Personeelskorting
Snel solliciteren
EMEA - Client Relations
Tradeweb Markets —Amsterdam
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11 dagen
Customer Success Manager
NCR —Amsterdam
- Fulltime
- Analytisch vermogen
- Restaurantervaring
- Communicatieve vaardigheden
Account Coordinator Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
Customer Support Consultant/Order Management WLO - French speaker
IDEXX —Hoofddorp
- Fulltime
- Computervaardigheden
- Salesforce
- Engels
Customer Success Manager
Smartly —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
Snel solliciteren
3 dagen
Customer Onboarding Manager
Smartly.io —Amsterdam
- Projectmanagement
- Bachelor
- Zonder diploma
Manager Customer Operations - Zakelijke klanten
KORTON COMPUTER COMMUNICATION (KCC) B.V. —Nieuw-Vennep
- Fulltime
- Hybride werken
- Management
- Kantoor
- Bachelor
- Reiskostenvergoeding
- Bedrijfsfitness
Snel solliciteren
AI Experience Lead - Operations
SumUp —Amsterdam
- Management
- AI
- Aanbrengbonus
Snel solliciteren
9 dagen
Customer Success Manager
Smartly.io —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
3 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in 2024 haarlem

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en Privacybeleid.

Zoek vacatures in meer locaties

customer service manager jobs near 2024 haarlem

Vacatures voor Operations Associate in Amsterdam

Vacatures voor Customer Success Manager in Amsterdam

Vacatures voor Onboarding Manager in Amsterdam

Vacatures voor Shift Leader in Amsterdam

Vacatures voor Customer Service Representative in Amsterdam

Vacatures voor Learning Development Specialist in Tilburg

Vacatures voor Junior Customer Success Manager in Amsterdam

Vacatures voor Customer Solutions Specialist in Eindhoven

Vacatures voor Operations Research in Rotterdam

Vacatures voor Operations Associate in Amsterdam Noord

Vacatures voor Operations Support in Amsterdam

Vacatures voor Operations Manager in Purmerend

Vacatures voor Onderwijs Coordinator in Breda

Vacatures voor Project Coordinator in Eindhoven

Vacatures voor Account Coordinator in Eindhoven

Vacatures voor Account Manager in Overijssel

Vacatures voor Leerling Coordinator in Tilburg

Vacatures voor Category Manager in Amsterdam

Vacatures voor Operations Manager in Amsterdam Westpoort

Vacatures voor Customer Success Manager in Eindhoven

Manager, Customer Solutions Management, AWS Europe North

Amazon Web Services EMEA SARL, Dutch Branch -
Amsterdam

Nu solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Management
Cloud architectuur
Engels
Personeelswerving
Certified ScrumMaster
AI

Volledige vacaturetekst

DESCRIPTION

AI and cloud adoption across Europe is accelerating, and some of the most exciting transformation is happening in the Benelux region. Customers in Travel & Hospitality, Financial Services, and Manufacturing are not just migrating workloads - they are rethinking their business models, launching new products, and solving problems that did not exist a few years ago.

In this role, you will lead a team of experienced Customer Solutions Managers (CSMs) who partner with these customers to turn ambitious AI and cloud strategies into real outcomes. But this is not a pure people-management role. You will stay close to customers yourself, stepping in to help resolve complex challenges, unlock executive relationships, and ensure your customers are getting the most out of AWS.

What sets this role apart is the breadth of what you will own. Beyond coaching and developing your team, you will shape how the CSM function operates in Europe North. From growing and retaining a high-performing team, to enablement and process improvement. You will collaborate closely with the Benelux leadership team to drive the Benelux business, and work with Europe and Global stakeholders to build mechanisms that scale, drive consistency, and continuously raise the bar for customer outcomes. If you are energised by building teams, solving hard problems alongside customers, and creating something better than what exists today, this is the role.

Key job responsibilities
Team Leadership and Development

Lead, coach, and develop a team of experienced CSMs supporting enterprise and public sector customers across the Benelux region
Set clear expectations and provide regular feedback that helps your team grow technically and professionally
Own the end-to-end hiring, onboarding, and training pipeline. Attract top talent and ensure new hires ramp quickly and effectively
Create an inclusive, high-performance team culture where people do the best work of their careers
Act as a trusted partner to the Europe North CSM Leader, sharing ownership of strategy, planning, and operational cadence across the broader organisation

Customer Impact

Engage directly with customers to drive results, resolve challenges, and help them best engage with AWS services and teams
Build and maintain executive-level relationships with key customer stakeholders across your portfolio, particularly in Travel & Hospitality, FSI, and Manufacturing
Provide prescriptive guidance based on AWS best practices, helping customers navigate complex AI and cloud transformations
Ensure your team delivers measurable customer outcomes, from migration milestones to AI adoption and business value realisation

Operational Excellence

Design and implement scalable mechanisms that improve team efficiency, reduce friction, and enhance customer experience
Use data and insights to inform resourcing decisions, identify capability gaps, and prioritise where to invest
Collaborate with the Benelux leadership team and Europe/Global CSM leadership to align on strategy, share best practices, and drive consistency across regions
Contribute to Europe North goal attainment, particularly on revenue realisation and AI adoption

About the team
The AWS Europe North CSM organisation partners with enterprise customers across the Nordics and Benelux to accelerate their cloud and AI journeys. The team operates out of Amsterdam, Copenhagen, Stockholm, Oslo, Helsinki, and Brussels, supporting some of the largest and most innovative companies in the region. You will join a collaborative leadership team and report directly to the Head of Customer Solutions Management, Europe North.

BASIC QUALIFICATIONS

10+ years of experience in technology-related roles with a combination of technical program management, consulting, solutions architecture, or customer success
5+ years of people management experience, leading and developing high-performing technical teams
5+ years of experience in a customer-facing role, engaging with senior customer executives (VP/C-suite) to solve business problems with advanced technologies
Demonstrated ability to lead through ambiguity, set strategic direction, and deliver measurable results in a fast-paced environment
Working knowledge across multiple technology domains (cloud architecture, AI/ML, data, networking, security) with the ability to coach teams and make informed technical decisions
Fluent in English; Dutch language skills are a strong advantage

PREFERRED QUALIFICATIONS

AWS Certified Solutions Architect, Associate (or higher)
AWS Certified AI Practitioner (or equivalent AI/ML certification)
Experience in one or more of the following industries: Travel & Hospitality, Financial Services, Manufacturing
Track record of building scalable operational mechanisms and driving process improvement across distributed teams
Practical experience with cloud migrations, modernisation programs, or AI/ML adoption at enterprise scale
Experience working in a multi-country, multi-cultural European environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Nu solliciteren

Verfijn je zoekopdracht

customer service manager vacatures in 2024 haarlem

Manager, Customer Solutions Management, AWS Europe North

B2B Customer Service and After-Sales Support

Senior Customer Success Manager - UK / Netherlands

Customer Success Manager - Dutch market

Customer Success Officer (English/French fluency)

Customer Success Executive

Client Service Specialist - Energy

Support Strategy & Operations

Customer Excellence Lead Benelux

Customer Success Director

Teamleider Winkelservice Retail Amsterdam West

EMEA - Client Relations

Customer Success Manager

Account Coordinator Energy

Customer Support Consultant/Order Management WLO - French speaker

Customer Success Manager

Customer Onboarding Manager

Manager Customer Operations - Zakelijke klanten

AI Experience Lead - Operations

Customer Success Manager

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in 2024 haarlem

Related Searches

Zoek vacatures in meer locaties

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Job Seeker-tools

Werkgeverstools

Bladeren

Blijf verbonden