For A Better You
At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.
We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.
Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.
Job Summary:
The EU Supply Chain Lead is the single-threaded owner of end-to-end logistics performance and build-out across the European region. This role is responsible for designing, launching, and scaling the regional logistics network, ensuring best-in-class cost, service, and delivery speed.
Operating as a core member of the regional leadership team, this role acts as the primary partner to the COO in-region, translating global logistics strategy into scalable, high-performing operations while shaping key decisions based on regional realities.
This is a hands-on leadership role combining strategy, execution, and team building during a critical scale-up phase.
Lead the end-to-end setup of the EU logistics network incl set up of labelling solution in EU warehouse
Ensure the initial setup is scalable, cost-efficient, and operationally robust
Ensure logistics is a proactive enabler of growth, not a constraint
Own regional logistics KPIs across i) Cost (transport, warehousing, handling), ii) Service levels (OTIF, delivery promise accuracy), and iii) Speed (lead times, delivery SLAs)
Drive trade-off decisions across transportation, warehousing, and inventory
Establish full visibility and control over performance drivers
Act as the go-to logistics counterpart to the COO in Europe
Translate global strategy into executable regional plans
Provide structured feedback to global teams on i) market constraints, ii) performance gaps, and iii) optimization opportunities.
Proactively challenge and refine global assumptions based on EU realities
Identify and execute cost and efficiency improvements early
Optimize network design (warehouse footprint, routing, inventory placement)
Lead regional logistics projects (process improvements, system enhancements)
Knowledge, Skills and Abilities:
Required:
Proven experience in building or scaling logistics operations (warehouse + transport + inventory)
Strong hands-on experience with 3PLs, carrier networks, and multi-country distribution
Proven ability to influence and align cross-functional stakeholders without direct authority
Experience operating in ambiguous, fast-scaling environments
Ability to operate at both strategic and deeply operational levels
Strong stakeholder management across global and regional teams
Data-driven, execution-focused, and comfortable making trade-offs
Education Requirements:
Work Environment: The noise in the work environment is usually moderate. Other factors are:
Hectic, fast-paced with multi-level distractions
Company uniforms, closed-toed shoes, casual work environment
Warehouse environment, may be required to wear safety equipment
Ability to work extended hours as required
Travel: The role is based in Netherlands, with frequent travel between Rotterdam and Amsterdam.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
