4 beste vacatures voor de functie van program manager (m/v) in veenendaal, ut (nieuwe medewerkers gezocht)

Software Technical Specialist / Hotliner
Bystronic —Heteren
- Online sollicitatie
- CAD
- Engels
- Communicatieve vaardigheden
Functioneel Consultant Finance & Operations (ERP)
Fellowmind Netherlands —Amersfoort
- Parttime
- Hybride werken
- ERP systemen
- Engels
- Kantoor
Project Lead Fleet Performance
ENERCON —Barneveld
- Tot € 7.460 per maand
- Fulltime
- Hybride werken
- Engels
- Projectmanagement
- Bachelor
- Reiskostenvergoeding
Snel solliciteren
Global Capacity Building Specialist
Oikocredit International —Amersfoort
- Online sollicitatie
- Hybride werken
- Spaans
- Management
- Engels
7 uur

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van program manager (m/v) in veenendaal, ut

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Software Technical Specialist / Hotliner

Bystronic -
Heteren

Nu solliciteren

Vacaturegegevens

Kwalificaties

Frans
CAD
Engels
Technische hulp
Communicatieve vaardigheden

Volledige vacaturetekst

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.

We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.
In a nutshell

You will be providing technical assistance and troubleshooting support to our customers who encounter issues with our BySoft CAM Cut / Bend / Tube / Robot Manager software.
What drives this department

The Service Department is a trusted partner to our clients worldwide. We put our customers first, aspire to truly understand their priorities, and then apply cutting-edge solutions to meet these needs. Our Service team of dedicated and passionate professionals wants to create an outstanding customer experience.

By assisting our customers in operating their businesses, we enable their prosperity while at the same time empower of our staff. Knowing that our contributions have a positive effect is incredibly satisfying.
What you will be doing

Provide appropriate solutions to the software issues faced by the customers.

Troubleshoot customer issues

Make effective decisions to have fast solutions prioritizing and dealing with the issues on time.

Identify and resolve hot escalations.

Provide 1st level technical phone support.

Ensure the fault is completely rectified and it does not appear in the future by providing correct feedback to customers.

Communicate with customers providing periodic follow-up to match expectations.

Build positive relationships with customers.

Perform BySoft CAM trainings

Your education & experience

Technical educational background .

In-depth knowledge of CAD/CAM software for sheet metal and their tools, features, and functions.

Professional experience as a CAM specialist for sheet metal production (cutting and bending)

Strong verbal and written communication skills to explain technical concepts to non-technical users.

Previous technical support experience not mandatory, but welcomed.

What you need to succeed

Fluent Dutch and good level of English. French is a plus.

Need to be able to make effective decisions, as well as creatively build effective programs to increase sales and build customer satisfaction based on business needs.

Adapt at balancing priorities based on repair workload.

Approx. 15-20% travelling (mainly Benelux).

What’s in it for you

A dynamic and inclusive work environment.

Opportunities for professional growth and development.

Competitive compensation and benefits package.

People power our purpose

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.

As much as we are in a technology business, human beings drive real change.
Interested?

Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.

We look forward to receiving your online application.

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Verfijn je zoekopdracht

program manager (m/v) vacatures in veenendaal, ut

Software Technical Specialist / Hotliner

Functioneel Consultant Finance & Operations (ERP)

Project Lead Fleet Performance

Global Capacity Building Specialist

Other jobs to consider

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van program manager (m/v) in veenendaal, ut

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