First Line Technical Support Specialist (Multilingual)
Rentman —Utrecht
- Fulltime
- Hybride werken
- Engels
- Linux
- HTML
- Werk vanuit huis
- Budget voor professionele ontwikkeling
Snel solliciteren
Data Consulting Manager
Artefact —Utrecht
- Hybride werken
- Engels
- Analytisch vermogen
- AI
- Reiskostenvergoeding
- Telefoonplan
Purchase Support (f/m/d)
NCAB Group —Tiel
- Verkoopervaring
- ERP systemen
- Bachelor
Business Development Representative - UK
VIPS PMS —Nieuwegein
- € 3.500 - € 5.000 per maand
- Parttime
- Horeca-ervaring
- Verkoopervaring
- Engels
Product Owner Technology platform
Kramp GmbH —Utrecht
- ERP systemen
- Productmanagement
- Agile
- Winstdeling
- Budget voor professionele ontwikkeling
Dutch-speaking Customer Service Agent - Malaga, Spain
Next Job Abroad —Utrecht
- Fulltime
- Hybride werken
- Engels
- ICT
Snel solliciteren
Internship | Literature review on coping strategies in late adolescence and young adults
TNO —Soesterberg
- € 615 per maand
- Parttime
- Microsoft Excel
- Schrijfvaardigheden
- Master
- Reiskostenvergoeding
6 dagen
Data Analyst
Relevant Online —Utrecht West
- € 3.000 - € 5.000 per maand
- Fulltime
- Engels
- JavaScript
- ICT
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
Director Marketing
ViCentra B.V. —Utrecht
- Fulltime
- Hybride werken
- Marketing
- Socialemediabeheer
- Engels
Snel solliciteren
Regional Sales Manager, Netherlands
AtriCure International —Amersfoort
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Dutch Speaker Wanted:Trade the Rain for the Beach in Málaga -Relocation Included
Next Job Abroad —Utrecht
- Tot € 2.094 per maand
- Fulltime
- Verkoopervaring
- Engels
- Werk vanuit huis
Snel solliciteren
Junior Mechanical Engineer | Utrecht | 32-40 uur
Fullwood JOZ —Utrecht
- € 3.700 - € 5.100 per maand
- Parttime
- Schrijfvaardigheden
- Engels
- Bachelor
- Reiskostenvergoeding
Inside Territory Manager- Dutch Speaker
SonicWall —Utrecht
- Thuiswerk
- Verkoopervaring
- Salesforce
- Analytisch vermogen
Snel solliciteren
Customer Service Coordinator (hybrid)
Videojet —De Meern
- Fulltime
- Hybride werken
- Microsoft Excel
- Management
- ERP systemen
Data Analyst
Intersolve —Woudenberg
- € 5.000 - € 6.000 per maand
- Parttime
- Hybride werken
- Engels
- Analytisch vermogen
- Kosteloos parkeren
- Winstdeling
HR Advisor
Medline Europe —Utrecht
- Hybride werken
- Engels
- Bachelor
- Zonder diploma
Snel solliciteren
8 dagen
Microsoft Solution Architect
Capgemini Sogeti —Utrecht
- Azure
- DevOps
- APIs
- Reiskostenvergoeding
Clinical Performance Consultant Audiology
Specsavers —Maarssen
- Fulltime
- Verkoopervaring
- Engels
- JavaScript
8 dagen
Technical Complaint Investigator
ViCentra B.V. —Utrecht
- Fulltime
- Hybride werken
- Salesforce
- Administratieve ervaring
- Analytisch vermogen
Snel solliciteren
Business Development Representative - Germany
VIPS PMS —Nieuwegein
- € 3.500 - € 5.000 per maand
- Parttime
- Horeca-ervaring
- Verkoopervaring
- Engels

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van first solution in culemborg

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en Privacybeleid.

Zoek vacatures in meer locaties

first solution jobs near culemborg

Vacatures voor Medewerker Klantenservice in De Meern

Vacatures voor Brand Manager in Breda

Vacatures voor Product Manager in Utrecht (provincie)

Vacatures voor Catering Manager in Amsterdam

Vacatures voor French Speaker in Gemeente Enschede

Vacatures voor English Speaker in Amsterdam

Vacatures voor Customer Specialist in Vianen

Vacatures voor Customer Specialist in Utrecht (provincie)

Vacatures voor English Customer Service in Eindhoven

Vacatures voor Business Development Representative in Den Haag

Vacatures voor Business Development Representative in Amsterdam

Vacatures voor Junior Mechanical Engineer in Amsterdam

Vacatures voor Junior Projectmanager in Amsterdam

Vacatures voor Junior Mechanical Engineer in Eindhoven

Vacatures voor Solution Architect in Amsterdam

Vacatures voor Solution Architect in Veghel

Vacatures voor Solution Architect in Assen

Vacatures voor Stage Architect in Amsterdam

Vacatures voor Architect in Brummen

Vacatures voor Solution Architect in Utrecht (provincie)

First Line Technical Support Specialist (Multilingual)

Rentman -
Utrecht

Snel solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Pensioen
Werk vanuit huis
Sabbatical
Budget voor professionele ontwikkeling

Kwalificaties

Jira
Frans
CSS
Meertalig
Engels
Zendesk
Confluence
Linux
SaaS
Duits
HTML

Volledige vacaturetekst

About us

Rentman is a B2B SaaS scale-up building a smart, powerful operations management platform to support event and media production teams. Our users plan everything from small shoots to massive festivals in 70+ countries, and they all rely on Rentman to keep their gear, people, and timing perfectly in sync. We’re based in Utrecht (NL) with a second office in Toronto (CA), and our 100+ team members work in a culture that’s open, flat, and inclusive, where curiosity drives us, ownership matters, and everyone has the freedom to challenge ideas and make an impact. We're still a scale-up, with ambitious plans ahead (more on that below), so joining now means your work will genuinely shape what Rentman becomes next. Check out our public roadmap to see what’s coming next!

Mission of this role

As a First Line Technical Support Specialist, you'll be the expert who helps customers get the most out of Rentman. The main objective of this role is to help customers find the right answers and solve their issues. You'll be the first point of contact when customers reach out, whether they're new to the platform and need guidance or veterans troubleshooting complex issues.

You'll make a real impact by solving problems, sharing insights, and ensuring our customers get fast, top-quality support when they need it most. As a repository of customer feedback and input, you'll advocate for our customers internally so that we continue to be a customer-centric company that listens to its users. You'll be part of a passionate, customer-focused team that's all about creating smooth experiences, reducing wait times, and turning feedback into real product improvements.

What you'll do

Provide our users with an outstanding customer experience, taking full ownership of the customer’s issue and proactively providing solutions that genuinely help and benefit customers.
Analyze and respond to queries via Zendesk (email & chat) while also being available to answer incoming calls via Aircall.
Become a power user for our product, keeping up to date with updates and improvements, and bringing suggestions and complicated cases to the Product team.
Identify cases that need to be escalated internally and escalate them effectively to find a clear resolution.
Collaborate with the broader Customer Experience team on our goals and business objectives.
Share information, news, and workarounds within the Support team. Contribute to our internal knowledge base in Confluence.
Attend regular team meetings to identify, discuss, and solve any ongoing projects, process improvement ideas, product features, etc
Onboard new Rentman employees during their shadowing time in Support so they learn how we help our customer.

What we are looking for

1 year of experience in a customer-facing role.
Fluency in English, plus two of the following: French, Dutch, or German; both spoken and written.
Ability to troubleshoot problems, find answers for customers, and articulate complex solutions in clear written and verbal communication.
Team-first mentality: supporting your teammates is equally important.
Ability to work in a fast-paced environment and learn quickly. We update Rentman every week. Support needs to keep up.
Ability to collaborate cross-functionally to understand customer requirements and translate them into effective feedback internally.
Tech savviness / a passion for technology. Rentman is a complex tool and you need to know it inside out.

Nice to haves

1+ year in a customer-facing role. Any industry will do, but a plus if it’s in the AV rental, broadcasting, or event industry.
Previous experience working in a SaaS organization
Basic HTML/CSS knowledge.
Familiarity with Zendesk and Jira (or similar systems).
Experience collaborating cross-functionally and translating customers needs internal feedback.

What you’ll get

Competitive salary based on experience, plus 8% holiday allowance
A results-based bonus based on company performance (up to a full 13th month's salary)
25 vacation days to recharge
Earn an extra day of PTO for each year at Rentman, from your second anniversary up to five years.
A 4-week paid sabbatical after 5 years to go on an adventure
Flexible WFH policy & work from anywhere for 4 weeks a year
Pension plan through BrightPensioen
An annual training budget to grow your skills
Access to OpenUp for mental well-being and personal growth
Your choice of a shiny new Windows, Linux, or Mac
Stay active with the team: join the Rentman football team, squash and padel, plus a discounted Urban Sports membership
An OV Business card if you live more than 10km from the office
An ambitious, inclusive, and diverse international team
A flexible, energizing workplace with free lunches, office perks (PS5, ping pong, D&D), legendary karaoke nights, and regular team activities
An amazing office in the heart of Utrecht, in the historic Drift 17

Our process

Here's a breakdown of our recruitment process to give you a clear idea:

Introduction Call with the recruiter about the job & Rentman, online (30-45 mins)
Past Experience & Culture Interview with the team, online or on-site (60 mins)
Assignment - either a take-home one or live session depending on the role (max 120 mins)
Final Skills Interview, on-site (60 mins)

Apply now! For questions or additional information, contact us at [email protected].

At Rentman, we value diversity and are committed to creating an inclusive environment for all employees. We believe that our differences make us stronger and strive to foster a workplace where everyone feels valued and respected.

Snel solliciteren

Verfijn je zoekopdracht

first solution vacatures in culemborg

First Line Technical Support Specialist (Multilingual)

Data Consulting Manager

Purchase Support (f/m/d)

Business Development Representative - UK

Product Owner Technology platform

Dutch-speaking Customer Service Agent - Malaga, Spain

Internship | Literature review on coping strategies in late adolescence and young adults

Data Analyst

Director Marketing

Regional Sales Manager, Netherlands

Dutch Speaker Wanted:Trade the Rain for the Beach in Málaga -Relocation Included

Junior Mechanical Engineer | Utrecht | 32-40 uur

Inside Territory Manager- Dutch Speaker

Customer Service Coordinator (hybrid)

Data Analyst

HR Advisor

Microsoft Solution Architect

Clinical Performance Consultant Audiology

Technical Complaint Investigator

Business Development Representative - Germany

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van first solution in culemborg

Related Searches

Zoek vacatures in meer locaties

About us

Mission of this role

What you'll do

What we are looking for

Nice to haves

What you’ll get

Our process

Job Seeker-tools

Werkgeverstools

Bladeren

Blijf verbonden