20 beste vacatures voor de functie van klantenservice medewerker in oegstgeest (nieuwe medewerkers gezocht)

Customer Care & Development- Aftersales
BYD Europe —Hoofddorp
- Fulltime
- Verkoopervaring
- Engels
- Analytisch vermogen
Customer Service Medewerker
Van der Helm —Hoofddorp
- E-mail
- CRM-systemen
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
Customer Service Representative
Arxada —Delft
- Fulltime
- Spaans
- Engels
- Microsoft Office
9 dagen
Medewerker Klantenservice Grootste wasserij van Nederland
ContactWorx —Rijswijk
- € 7,79 - € 15,57 per uur
- Parttime
- Verkoopervaring
- Salesforce
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
Customer Success Representative
Solera —Den Haag
- Fulltime
- Engels
- Analytisch vermogen
- Continue verbetering
Medewerker Klantenservice
Bnext.nl —Hoofddorp
- € 2.900 - € 3.300 per maand
- Parttime
Klantenservice medewerker
Hollandbikeshop.com —Wateringen
- € 2.500 - € 3.300 per maand
- Fulltime
- Engels
Snel solliciteren
5 dagen
Dutch speaking Customer Support Agent
Next Job Abroad —Den Haag
- Fulltime
- Hybride werken
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Customer Support Agent Italië
MyParcel —Hoofddorp
- € 15,19 per uur
- E-mail
- Salesforce
- Engels
- Communicatieve vaardigheden
Work in sunny Athens as Dutch speaking Customer Support Agent
Next Job Abroad —Den Haag
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Dutch speaking Customer Support Agent to sunny Athens
Next Job Abroad —Den Haag
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Customer Contact Specialist
Hiltermann Lease BV —Hoofddorp
- € 3.000 - € 3.800 per maand
- Fulltime
- Hybride werken
- Kantoor
- Bachelor
- Reiskostenvergoeding
Snel solliciteren
Senior klantadviseur Den Haag hbo niveau Financieel € 3.404 - € 5.389 bruto
Dienst Justitiele Inrichtingen —Den Haag
- € 3.404 - € 5.389 per maand
- Parttime
- Analytisch vermogen
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Werk vanuit huis
Program Support Associate (Lithuanian & English Fluency Required)
TreviPay —Rijswijk
- € 32.170 - € 36.355 per jaar
- Fulltime
- Hybride werken
- Bediening
- Microsoft Excel
- Microsoft Outlook
- Mentale gezondheidszorgprogramma's
Snel solliciteren
Klantcontact Medewerker B2B
Breevaart —Moordrecht
- € 2.600 - € 3.200 per maand
- Parttime
- Microsoft Office
- Communicatieve vaardigheden
- Reiskostenvergoeding
Snel solliciteren
4 dagen
Customer Care Specialist
Intramed —Waddinxveen
- € 39.000 - € 46.000 per jaar
- Kantoor
- Administratieve ervaring
- Winstdeling
- Reiskostenvergoeding
Zaterdagkracht Klantenservice
Vegro —Leiderdorp
- Parttime
- Microsoft Word
- Microsoft Excel
- Microsoft Office
1 dag
Medewerker Klantenservice | Sligro Berkel en Rodenrijs
Sligro —Berkel en Rodenrijs
- € 2.667,60 per maand
- Online sollicitatie
- Administratieve ervaring
- Personeelskorting
Customer Support Medewerker
Sdu —Den Haag
- € 3.090 - € 3.400 per maand
- Parttime
- Salesforce
- AI
- Communicatieve vaardigheden
- Winstdeling
- Reiskostenvergoeding
Junior Customer Service Medewerker
Cormier, Turcotte and Tillman —Hazerswoude-Dorp
- € 2.800 - € 3.000 per maand
- Parttime
- Engels
- Bachelor
- Reiskostenvergoeding
Snel solliciteren

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Customer Care & Development- Aftersales

BYD Europe -
Hoofddorp

Nu solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Verkoopervaring
Engels
Analytisch vermogen
Bachelor
Communicatie
Bedrijfsadministratie
Bedrijfskunde
Communicatieve vaardigheden

Volledige vacaturetekst

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Role Overview

At DENZA, customer care is not simply a service—it is an extension of our brand promise. The Customer Care Specialist embodies DENZA’s premium values by delivering an exceptional ownership experience at every touchpoint. Acting as the primary contact for our customers, this role ensures each interaction reflects refinement, excellence, empathy, and efficiency.

Beyond resolving inquiries and concerns, the Specialist drives premium experience, ensuring that every customer feels recognized, valued, and inspired by the brand. This role is instrumental in sustaining high customer satisfaction and elevating our Net Promoter Score (NPS) across the market.

Key Responsibilities:

Premium Customer Engagement & Complaint Resolution

Deliver personalized, high-touch support across all contact channels (phone, email, chat, social media, app community, etc.), ensuring every interaction meets DENZA’s premium standards.
Manage and resolve both sales and after-sales cases with transparency, empathy, and urgency.
Ensure all customer communications are consistent with DENZA’s tone of voice and premium brand identity.
Record and track all cases through internal systems, providing detailed documentation and proactive updates.
Collaborate cross-functionally with retail, service, and logistics teams to achieve root-cause resolutions and implement long-term service improvements.

NPS Ownership & Customer Loyalty

Take full accountability for NPS results within the market—analyzing feedback, identifying key satisfaction drivers, and implementing improvement actions.
Lead customer delight initiatives that deepen emotional connection, foster loyalty, and enhance overall satisfaction.
Monitor and interpret customer insights to drive continuous improvements in service delivery and elevate brand perception.

Customer Journey & Experience Enhancement
- Support customers through every stage of their journey—from onboarding and test drives to delivery and after-sales follow-up.
- Represent DENZA as a “brand ambassador”, ensuring every engagement mirrors the quality, elegance, and exclusivity expected from a premium EV marque.
- Participate in experience audits and contribute to the development of new processes that reinforce the luxury ownership journey.
Cross-Market Collaboration & Excellence Development
- Partner with Country teams and Global Customer Care teams to align service standards and uphold a consistent global premium experience.
- Share insights, best practices, and innovations that strengthen DENZA’s global reputation for customer care excellence.
Contribute actively to the continuous evolution of DENZA’s Customer Care Excellence Framework, supporting the brand’s pursuit of world-class service.

Skills, Qualifications, and Experience Required:

Qualifications
- Bachelor’s degree in Business Administration, Communications, or a related discipline.
- 3–5 years of experience in customer service or after-sales—preferably within premium automotive, EV, or luxury brand environments.
- Proven track record of managing complex customer cases with composure and professionalism.
- Strong analytical mindset, with experience in CRM platforms and NPS or VOC (Voice of Customer) analysis.
- Exceptional written and verbal communication skills, with cultural sensitivity and adaptability.
- Fluent in Dutch and English
Key Competencies
- Premium Mindset: Deep understanding of premium/luxury customer expectations and the ability to deliver refined, tailored experiences.
- Customer-First Orientation: Genuine passion for delighting customers and creating emotional connections.
- Ownership & Accountability: Commitment to results and continuous improvement.
- Empathy & Emotional Intelligence: Ability to navigate complex interactions with poise and understanding.
- Analytical Precision: Strong attention to detail, with the ability to identify trends and propose actionable insights.
- Collaboration: Effective communicator and team player in multicultural, cross-functional environments.

We Offer:

Competitive remuneration based on performance and experience.
Opportunities for department and company-wide team building events.
A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy.

If you align with our mission and have the skills we need, apply to be our Finance Assistant in France today. Join us in our journey towards a sustainable future!

Location: Hoofddorp, Netherlands
Type of Employment: Full-time

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Verfijn je zoekopdracht

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van klantenservice medewerker in oegstgeest

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About BYD

Role Overview

Key Responsibilities:

Skills, Qualifications, and Experience Required:

We Offer:

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