20 beste vacatures voor de functie van strategic plan in amsterdam, nh (nieuwe medewerkers gezocht)

Senior Customer Success Manager (SaaS / Remote / Dutch)
Publitas —Amsterdam
- € 40.000 - € 70.000 per jaar
- Parttime
- Thuiswerk
- Engels
- Marketing
- Budget voor professionele ontwikkeling
Customer Success Manager III - Dutch Speaking
Equinix —Amsterdam
- Fulltime
- Management
- Verkoopervaring
- Salesforce
Account Executive - Enterprise - All industries - Amsterdam
Salesforce —Amsterdam
- Fulltime
- Militaire ervaring
- Salesforce
- Engels
Senior Customer Success Manager (SaaS / Remote / Dutch)
Publitas.com B.V. —Amsterdam Centrum
- € 40.000 - € 70.000 per jaar
- Fulltime
- Thuiswerk
- Engels
- Bachelor
- Marketing
- Budget voor professionele ontwikkeling
Snel solliciteren
Onboarding Consultant - Benelux
Tellent —Amsterdam
- € 39.000 - € 47.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Werk vanuit huis
Head of Customer Success – EMEA
Incision —Amsterdam Centrum
- Hybride werken
- Ziekenhuis
- Engels
- Managementervaring
Snel solliciteren
Strategic Account Executive Enterprise - NL
Malt —Amsterdam
- Hybride werken
- Engels
Critical Environment Program Manager - Business Operations
Microsoft —Amsterdam
- € 58.400 - € 94.400 per jaar
- Fulltime
- Azure
- Informatica
- PMP
Strategic Account Manager - Benelux
Tellent —Amsterdam
- € 60.000 - € 70.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Marketing
- Reiskostenvergoeding
- Werk vanuit huis
Enterprise Account Executive, Public Major Accounts
Apple —Amsterdam
- Engels
- Bachelor
- Zonder diploma
Customer Success Manager - Enterprise
Effectory —Amsterdam Centrum
- € 52.000 - € 63.400 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Marketing
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Consultant
Bain & Company Inc —Amsterdam
- € 85.000 - € 192.000 per jaar
- Fulltime
- Engels
- Master
- Analytisch vermogen
Head of Revenue Operations
Tellent —Amsterdam
- € 80.000 - € 95.000 per jaar
- Fulltime
- Hybride werken
- Engels
- SQL
- Analytisch vermogen
- Reiskostenvergoeding
- Werk vanuit huis
Investment Bank Senior Analyst
Citi —Amsterdam
- € 90.000 - € 115.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Financiën
- Master
Associate Principal - Mixed Methods Research: Patient Experience - Home-based/Hybrid
IQVIA —Amsterdam
- Fulltime
- Hybride werken
- Doctor
- Onderzoek
- Kantoor
Service Line Specialist
Cognizant —Amsterdam
- Fulltime
- Hybride werken
- Informatica
- Informatica
- Verkoopervaring
Team assistant - Global Strategy Analytics
Prologis —Amsterdam
- Fulltime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Reiskostenvergoeding
2 dagen
S&OP Promotion Planner – CHO Herengracht Amsterdam | 40h
Rituals —Amsterdam
- Online sollicitatie
- Microsoft Excel
- ERP systemen
- SQL
- Flexibele werkuren
19 uur
Partner Success Manager
Transferz —Amsterdam
- € 62.000 - € 75.000 per jaar
- Fulltime
- Hybride werken
- Spaans
- Engels
- Analytisch vermogen
Snel solliciteren
12 dagen
SVP Compliance Europe
Citco —Amsterdam
- Fulltime
- Microsoft Office
- Financiën
- Master

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Senior Customer Success Manager (SaaS / Remote / Dutch)

Publitas -
Amsterdam

Nu solliciteren

Vacaturegegevens

Parttime | Fulltime
€ 40.000 - € 70.000 per jaar

Secundaire arbeidsvoorwaarden

Budget voor professionele ontwikkeling
Bedrijfslaptop

Kwalificaties

Slack
Engels
E-commerce
B2B
Certified ScrumMaster
HubSpot
SaaS
Marketing

Volledige vacaturetekst

Remote
- Amsterdam, Noord-Holland, Netherlands
€40,000 - €70,000 per year
Success

Job details

Job description

Ready to own it, build it, and grow it?

The Mission

Publitas turns static, dead PDFs into interactive, shoppable digital content discovery experiences for millions of global shoppers. The Benelux market is our crown jewel; we own roughly 90% of the market share in the Netherlands, servicing massive enterprise retail and e-commerce giants.

As our Senior Customer Success Manager for the Dutch market, your mission is to protect, retain, and grow this enterprise portfolio. You are not a passive relationship manager or an email forwarder. You are a commercially savvy strategic advisor who understands retail marketing campaigns, tracks account health data like a hawk, and ruthlessly protects our net retention rate (NRR). You will own the client lifecycle from initial onboarding value to complex commercial renewals, executing with flawless administrative precision in a high-autonomy, remote-first environment.

What Success Looks Like (Your First 90 Days)

We judge our customer success team by strategic depth, operational hygiene, and portfolio retention—not by how many cozy "vibe check" calls they schedule. Here is what you will achieve in your first 3 months:

Day 30: You have completely mastered the Publitas product suite, our data feed integrations, and our internal CRM/HubSpot workflows. You have audited your assigned portfolio of 25–35 enterprise Dutch accounts and identified your top 5 churn-risk clients based on risk signals, business context and product adoption. Your administrative entries are flawless and error-free.
Day 60: You are independently leading business and account reviews with head-of-marketing and e-commerce directors. You are executing shadowed calls with strict diagnostic accuracy—uncovering client business objectives, mapping their tech stacks, and catching product adoption blockages early without any internal hand-holding.
Day 90: You fully own the Dutch market pipeline. You have successfully processed your first enterprise renewal contract independently, identified at least two clear expansion/up-sell opportunities, and delivered structured, data-driven optimization plans and created clear action plans which include clear return on investment (ROI) and value to your clients.

Job requirements

The DNA of a CSM at Publitas (Culture & Ownership)

Flawless Attention to Detail: In a remote-first model, your data integrity is your professional reputation. You have exceptional organizational hygiene. You do not rely on lazy copying and pasting, you never mismanage customer admin details, and your written client documentation is clear, accurate, and structured.
Commercially Savvy Problem Solving: You love building authentic relationships, but you never lose sight of the commercial target. You know how to track account health metrics, spot subtle churn signals (like pricing questions or dropping link-clicks), and pivot casual chats into high-value renewal and expansion conversations.
Professional Remote Boundaries: You cherish the remote, flexible lifestyle, but you treat it with high professional respect. You manage your availability to support your team, and you ensure that every enterprise client-facing call is conducted from a quiet, client-ready, professional workspace with stable infrastructure—never from public transit hubs or noisy coffee shops while traveling.

The Non-Negotiables

Native-Level Dutch & Fluent English: You will own our most critical regional portfolio; you must be completely fluent, diplomatic, and authoritative in spoken and written Dutch, while collaborating internally in English.
3+ Years in Enterprise B2B SaaS Customer Success: You have a proven track record managing full-cycle customer success journeys (onboarding, adoption, QBRs, and renewals) for large-scale enterprise accounts. Direct experience in MarTech, retail e-commerce, or marketing agency workflows is highly preferred.
AI-First Execution Mindset: We expect all team members to actively leverage AI to multiply their output. For this role, that means utilizing generative AI tools to rapidly personalize client communications, analyze complex account health datasets, summarize call transcripts, and accelerate documentation velocity.

What We Offer You to Win

Transparent Compensation: A competitive base salary of €40 000 - €70 000 (geo-bracketed to your location) + a performance-linked variable plan aligned with portfolio NRR and gross retention metrics.
True Remote Autonomy: We work 80% asynchronously using Notion, Asana, and Slack. We don't track your hours or watch your screen, we measure your output, client satisfaction, and commercial results.
Global Team Retreats: We gather our global, distributed team in inspiring cities across the world once a year to connect, align, and celebrate in person.
Premium Workspace & Gear: A top-tier MacBook, high-end remote-ready gear, and a co-working allowance if you choose to work outside your home.
Personal Growth Budget: A monthly wellness allowance, an execution/training budget to sharpen your SaaS skills, and free access to Kindle and Audible books.
Time Off: 25 vacation days plus your local national holidays.

At Publitas, we see AI as a core lever for performance, efficiency, and innovation. We expect all team members to actively use AI in their daily work to improve quality, speed, and output.

Depending on the role, this ranges from effectively using AI tools in day-to-day workflows to designing and scaling AI-driven systems. We are not looking for candidates who are “AI-curious”; we look for people who already use AI to do better work and can demonstrate tangible impact.

Nu solliciteren

Verfijn je zoekopdracht

strategic plan vacatures in amsterdam, nh

Senior Customer Success Manager (SaaS / Remote / Dutch)

Customer Success Manager III - Dutch Speaking

Account Executive - Enterprise - All industries - Amsterdam

Senior Customer Success Manager (SaaS / Remote / Dutch)

Onboarding Consultant - Benelux

Head of Customer Success – EMEA

Strategic Account Executive Enterprise - NL

Critical Environment Program Manager - Business Operations

Strategic Account Manager - Benelux

Enterprise Account Executive, Public Major Accounts

Customer Success Manager - Enterprise

Consultant

Head of Revenue Operations

Investment Bank Senior Analyst

Associate Principal - Mixed Methods Research: Patient Experience - Home-based/Hybrid

Service Line Specialist

Team assistant - Global Strategy Analytics

S&OP Promotion Planner – CHO Herengracht Amsterdam | 40h

Partner Success Manager

SVP Compliance Europe

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van strategic plan in amsterdam, nh

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Job description

Ready to own it, build it, and grow it?

The Mission

What Success Looks Like (Your First 90 Days)

Job requirements

The DNA of a CSM at Publitas (Culture & Ownership)

The Non-Negotiables

What We Offer You to Win

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