20 beste vacatures voor de functie van team leader customer in amsterdam, nh (nieuwe medewerkers gezocht)

Customer Excellence Lead Benelux
Kraft Heinz Company —Amsterdam
- Engels
- Microsoft Office
14 dagen
Key Leader | Sales Supervisor 40 HR | Amsterdam Hartenstraat
Lululemon —Amsterdam
- € 16,40 - € 19,18 per uur
- Weekendbeschikbaarheid
- Management
- Leidinggevende ervaring
- Bachelor
- Productkorting werknemers
- Flexibele werkuren
Regional People Advisor
S&P Global —Amsterdam
- Engels
- Microsoft Office
- AI
- Aanbrengbonus
Manager, Customer Solutions Management, AWS Europe North
Amazon Web Services EMEA SARL, Dutch Branch —Amsterdam
- Fulltime
- Management
- Engels
- Personeelswerving
Team Leader
TJX Europe —Amsterdam Centrum
- Fulltime
Member Engagement Coordinator
AACSB International —Amsterdam
- Hybride werken
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
People Strategy Consultant
Effectory —Amsterdam Centrum
- € 55.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Presentatievaardigheden
- Bachelor
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Customer Operations Lead
Workwize —Amsterdam
- Hybride werken
- Engels
- ICT
- AI
Snel solliciteren
Client Advisor English Speaker
Richemont —Amsterdam
- Fulltime
- Engels
- Reiskostenvergoeding
6 dagen
Travel Retail Benelux Field Supervisor
PUIG —Amsterdam
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Care Receptionist
Brivo —Amsterdam-Zuidoost
- € 18 per uur
- Fulltime
- Tweetalig
- Spaans
- Google Suite
- Reiskostenvergoeding
Snel solliciteren
7 dagen
French & English speaking Customer Service Representative Action
RIFF —Amsterdam
- € 15,56 per uur
- Hybride werken
- Engels
- Kantoor
- Reiskostenvergoeding
Snel solliciteren
8 dagen
FCL MOF/LCL Operations Associate
Maersk —Amsterdam
- Fulltime
- Engels
- Flexibele werkuren
6 dagen
Account Manager, Medication Management Solutions (Northern Netherlands)
BD —Amsterdam
- € 58.800 - € 89.700 per jaar
- Verpleegkunde
- Verkoopervaring
- Ziekenhuis
Customer Success Director
Genesys —Amsterdam
- Online sollicitatie
- Microsoft Powerpoint
- Microsoft Excel
- Socialemediabeheer
- Aanbrengbonus
Global Customer Account Manager I
AIT Worldwide Logistics, Inc. —Amsterdam
- Online sollicitatie
- Thuiswerk
- Verkoopervaring
- Analytisch vermogen
- Bachelor
- Productkorting werknemers
Manager, Customer Success
Assent —Amsterdam
- € 100.000 - € 115.000 per jaar
- Fulltime
- Hybride werken
- Projectmanagement
- Begeleiding
- Managementervaring
Oliver Wyman - Recruiting Intern (30-40 hours per week, up to 12 months) - Amsterdam
Oliver Wyman —Amsterdam
- Parttime
- Hybride werken
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Content & AI Enablement Team Lead
Payhawk —Amsterdam
- Engels
- Teammanagement
- APIs
International Key Account Manager - Personal Health
Philips —Amsterdam
- € 78.187 - € 130.312 per jaar
- Fulltime
- Master
5 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van team leader customer in amsterdam, nh

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en Privacybeleid.

Zoek vacatures in meer locaties

team leader customer jobs near amsterdam, nh

Vacatures voor Account Manager in Amsterdam

Vacatures voor Key Account Manager in Amsterdam

Vacatures voor Client Advisor in Amsterdam

Vacatures voor Engagement Manager in Amsterdam

Vacatures voor Customer Service Team Lead in Amsterdam

Vacatures voor Operations Associate in Amsterdam

Vacatures voor Content Lead in Amsterdam

Vacatures voor Shift Leader in Amsterdam

Vacatures voor Recruiter in Amsterdam

Vacatures voor Customer Service Representative in Amsterdam

Vacatures voor Customer Success Manager in Amsterdam

Vacatures voor Risk Manager in Amsterdam

Vacatures voor Hr Manager in Utrecht (provincie)

Vacatures voor Sales Manager in Rotterdam

Vacatures voor Account Manager in Achterhoek

Vacatures voor Account Manager in Leiden

Vacatures voor Account Manager in Amsterdam Zuid

Vacatures voor Account Manager in Ijsselstein

Vacatures voor Key Account Manager in Rotterdam

Vacatures voor Key Account Manager in Varsseveld

Customer Excellence Lead Benelux

Kraft Heinz Company -
Amsterdam

Nu solliciteren

Vacaturegegevens

14 dagen geleden

Kwalificaties

Supplychain
Logistiek
Engels
Microsoft Office
Logistiek
Supply Chain Management

Volledige vacaturetekst

Job Description

Role Mission

The Customer Service Manager BENELUX leads our customer service organization to transform the customer experience through innovative service strategies, operational efficiency and collaborative partnerships, setting new benchmarks for customer service and loyalty. The role is accountable for our operational and collaborative customer teams in making KHC the supplier of choice in BENELUX markets.

Role Objectives

Deliver service in line with customer expectations (OTIF, Order lead time, and Customer KPIs)
Improve gross margin through savings identification and delivery
Collaborate with customers to identify areas of operational improvements
Continuous improvement of advantage survey score
Lead & develop team into next generation of customer service leaders

Role Responsibilities

Strategic Planning:

Develop a comprehensive customer service and collaboration strategy that aligns with KHC overall goals and objectives
Collaborate with GCOE, GBS, and teams within BENELUX to ensure alignment on customer service strategies
Identify main areas of opportunity and collaborate with IT and GCOE to implement solutions to streamline operations tied to our strategic priorities

Operational:

Drive a customer service mindset throughout the value chain, ensuring high levels of customer satisfaction, while managing order processing from multiple interfaces, for all channels
Develop and implement a streamlined order processing workflow to reduce errors and increase efficiency
Improve order management process for efficiencies, reducing order touches
Collaborate with GBS OM and logistics teams to ensure timely and accurate order fulfillment

Develop a comprehensive issue resolution process to ensure timely and effective resolution of customer complaints
Ensure accurate master data management in SAP for smooth processing across multiple platforms

Collaboration:

Develop and maintain strong relationships with key customers to drive strategic partnerships
Develop joint business plans with key customers to drive growth and improvement
Collaborate with our sales team to ensure alignment on business objectives and strategies
Develop a collaborative forecasting process with key customers to ensure accurate demand planning
Develop a stakeholder communication program to ensure timely and effective communication with stakeholders
Partner with Logistics and sales to embed logistics excellence into business strategy, unlocking growth and agility

Metrics and Reporting:

Collaborate with the global and IT teams to ensure alignment on reporting and dashboard strategies
Lead internal and external stakeholder engagement to drive growth and manage volatilities within the market
Ensure external perspective is embedded into internal KPIs - Alignment between customer view and our KH KPIs
Analyse customer service metrics to identify areas for improvement

What You’ll Need to Succeed

Attributes

Innovative Thinking: You bring innovative solutions to complex business challenges and help customers understand what is possible through our customer and logistics capabilities
Curiosity: A high level of curiosity to embrace continuous improvement and leverage new technologies
Accountability: You dive deep into challenges and problems, you keep your focus on results, and you effectively collaborate to get the job done
Collaborative: Working across key business stakeholders to identify and action business issues / opportunities. You love to win and have fun doing it
Data and technology acumen : You understand the power of data and technology and see how this can increasingly simplify our work & bring better insights

Hard Skills

Degree in logistics, supply chain management, business/ finance, engineering or a related field
Experience in an IBP/S&OP Environment
5-7 years of working experience in supply chain / logistics / customer service or related field
Good Knowledge of MS Office
Project and Change Management: Proven track record in managing complex projects and change management, including supply chain and digital transformations
Business proficiency in English
Business proficiency in Dutch

Location(s)

Amsterdam

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .

Nu solliciteren

Verfijn je zoekopdracht

team leader customer vacatures in amsterdam, nh

Customer Excellence Lead Benelux

Key Leader | Sales Supervisor 40 HR | Amsterdam Hartenstraat

Regional People Advisor

Manager, Customer Solutions Management, AWS Europe North

Team Leader

Member Engagement Coordinator

People Strategy Consultant

Customer Operations Lead

Client Advisor English Speaker

Travel Retail Benelux Field Supervisor

Customer Care Receptionist

French & English speaking Customer Service Representative Action

FCL MOF/LCL Operations Associate

Account Manager, Medication Management Solutions (Northern Netherlands)

Customer Success Director

Global Customer Account Manager I

Manager, Customer Success

Oliver Wyman - Recruiting Intern (30-40 hours per week, up to 12 months) - Amsterdam

Content & AI Enablement Team Lead

International Key Account Manager - Personal Health

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van team leader customer in amsterdam, nh

Related Searches

Zoek vacatures in meer locaties

Job Description

Location(s)

Job Seeker-tools

Werkgeverstools

Bladeren

Blijf verbonden