20 beste vacatures voor de functie van customer support representative in amsterdam, nh (nieuwe medewerkers gezocht)

B2B Customer Service and After-Sales Support
Zielinski & Rozen Europe —Amsterdam
- Microsoft Excel
- Verkoopervaring
- ERP systemen
Customer Service Specialist
Greif —Amsterdam
- € 39.700 - € 59.500 per jaar
- Fulltime
- Computervaardigheden
- Engels
- Administratieve ervaring
2 dagen
Customer Experience Specialist
Aquablu B.V —Amsterdam
- € 37.000 - € 41.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
Customer Success Specialist (EMEA)
Nicolab —Amsterdam-Zuidoost
- € 45.000 - € 75.000 per jaar
- Parttime
- Ziekenhuis
- Engels
- Onderzoek
- Flexibele werkuren
- Aanbrengbonus
Snel solliciteren
9 dagen
Customer Success Specialist for EMEA
Kaizo —Amsterdam Centrum
- Fulltime
- Thuiswerk
- Spaans
- Salesforce
- Engels
Snel solliciteren
Hebrew speaking Customer Support Agent
Next Job Abroad —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Customer Care & Development- Aftersales
BYD Europe —Hoofddorp
- Fulltime
- Verkoopervaring
- Engels
- Analytisch vermogen
Medewerker Customer Support
Heimstaden —Amsterdam-Zuidoost
- € 2.700 - € 3.800 per maand
- Parttime
- Hybride werken
- Engels
- Reiskostenvergoeding
Snel solliciteren
Customer Success Specialist (temporary)
FincoEnergies —Amsterdam
- Fulltime
- Microsoft Powerpoint
- Microsoft Excel
- Engels
- Budget voor professionele ontwikkeling
Snel solliciteren
11 dagen
Werkstudent Customer Experience
NORTVI —Amsterdam Centrum
- € 16,50 - € 20,00 per uur
- Parttime
- Verkoopervaring
- Engels
- Organisatorische vaardigheden
Snel solliciteren
12 dagen
Customer Care Specialist
Studio Noos —Amsterdam
- ERP systemen
- Engels
- Administratieve ervaring
- Productkorting werknemers
- Personeelskorting
Sales Specialist Nederlands – Fully Remote EU
Jobs Europe AB —Amsterdam Zuid
- Online sollicitatie
- Thuiswerk
- Hotel
- Communicatieve vaardigheden
- Werk vanuit huis
- Aanbrengbonus
13 dagen
B2B Account Support - Administration / Client Services
Jerome Clothiers —Amsterdam
- Hybride werken
- Spaans
- Engels
- Communicatieve vaardigheden
- Telefoonplan
Specialist, Customer Service, Amsterdam
Kvadrat A/S —Amsterdam
- Fulltime
- Engels
- Microsoft Office
- Bachelor
Customer Service Representative, Italian Speaking – 6 months contract (f/m/d)
Patagonia —Amsterdam
- Fulltime
- Hybride werken
- Microsoft Outlook
- Salesforce
- Engels
Snel solliciteren
Customer Support Agent Italië
MyParcel —Hoofddorp
- € 15,19 per uur
- E-mail
- Salesforce
- Engels
- Communicatieve vaardigheden
Klantenservice Medewerker Verzekeren
ABN AMRO —Amsterdam
- € 2.804 - € 4.005 per maand
- Online sollicitatie
- Engels
- Bachelor
- Communicatieve vaardigheden
- Werk vanuit huis
Customer Success Teamlid
DMA Europe BV —Amsterdam Centrum
- € 3.200 - € 3.800 per maand
- Online sollicitatie
- Hybride werken
- Verkoopervaring
- Salesforce
- Engels
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
6 dagen
Customer Care Agent | 32 - 40 uur
Veloretti BV —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Kantoor
- Communicatieve vaardigheden
Snel solliciteren
6 dagen
Customer Success Executive (International)
S4D —Amsterdam
- Fulltime
- Horeca-ervaring
- Spaans
- Engels
Snel solliciteren
4 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support representative in amsterdam, nh

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B2B Customer Service and After-Sales Support

Zielinski & Rozen Europe -
Amsterdam

Nu solliciteren

Vacaturegegevens

Kwalificaties

Microsoft Excel
Verkoopervaring
Supplychain
ERP systemen
Engels
Bachelor
Usability
B2B
Bedrijfskunde
Communicatieve vaardigheden

Volledige vacaturetekst

Your role

As a hands-on B2B Customer Service and After-Sales Support Coordinator, you will be responsible for executing and continuously improving B2B customer-facing and internal support processes-from order intake to issue resolution. In addition to managing daily customer operations, you will support internal communication platforms and play a key role in the design, testing, and implementation of a new Odoo-based internal and external communication system.

What you'll be doing

B2B Customer Service Execution & Improvement:
- Directly handle customer communications via phone, email, or ticketing tools.
- Develop and maintain service templates, SOPs, and documentation.
- Identify recurring issues and recommend process/system changes.
- Monitor customer channels to ensure timely, accurate responses.
Order Processing:
- Enter and validate orders in ERP/CRM systems, ensuring accuracy.
- Manage order cycle and resolve discrepancies.
- Document and update order handling procedures.
- Coordinate with logistics for accurate and timely dispatch.
After-Sales Support Execution:
- Handle returns, warranty claims, and repair requests.
- Standardize post-sales follow-up procedures.
- Collaborate with technical/operations teams for issue resolution.
- Maintain clear records of after-sales interactions.
Cross-Functional Coordination:
- Align with Sales on order details and commitments.
- Work with Operations to track production and inventory.
- Coordinate with Logistics to ensure delivery performance.
- Support Finance with payment and invoice issues.
Odoo Communication System Development:
- Actively participate in the development, testing, and implementation of the new Odoo-based communication platform.
- Collaborate with stakeholders to define system requirements and processes.
- Assist in creating training resources and onboarding team members.
- Provide feedback to refine system usability and adoption.
Reporting & Process Development:
- Maintain dashboards and trackers using Excel or ERP tools.
- Analyse trends and metrics to guide improvements.
- Lead documentation and rollout of updated workflows.
- Support automation and continuous improvement initiatives.

This is you

Clear Communication: Exceptional verbal and written communication skills in English and at least one other European language.
Multitasking Mastery: Ability to stay organized and manage multiple responsibilities in a fast-paced environment.
Customer-Centric Problem-Solving: Approach challenges with a customer-first attitude and a knack for resolving issues quickly.
Cultural Awareness: Capable of managing stress and understanding intercultural differences to provide a tailored experience to each client.

Your experience and qualifications

Bachelor's degree in Business, B2B Customer Experience, or Supply Chain Management.
3-5 years of experience in B2B customer service, order management, or after-sales support.
Proficiency with ERP and task tools (e.g., SAP, Odoo).
Strong executional focus with process improvement experience.
Excellent communication and attention to detail.
Experience in system implementation or migration projects.
Familiarity with Odoo CRM, Sales, or Helpdesk modules.
Intermediate Excel or dashboarding capabilities.
Exposure to logistics or production coordination.
Requirement to work in the Netherlands (no support of permit process available)

Why you should work at Zielinski & Rozen

History and Innovation: Become part of a company with a rich history and a focus on innovation in the perfume industry.
Diverse and Dynamic Team: Join a diverse and inclusive team, where different perspectives and backgrounds come together to promote innovation and excellence in artisanal fragrances.
Unique Brand with Global Impact: Represent a unique brand with a global presence and a strong reputation for quality.
Career Perspective: As we continue to grow, countless opportunities for professional development arise.
Start-up Atmosphere: Although the brand has a rich history, we are just beginning in Europe. There is a certain magic in this start-up momentum.

Teamwork and working from the office

At Zielinski & Rozen, we highly value teamwork and personal interaction. Given the pivotal role you will play in fostering collaboration, this position requires working from the office. If you prefer working from home, our current culture may not align with your preferences.

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Verfijn je zoekopdracht

customer support representative vacatures in amsterdam, nh

B2B Customer Service and After-Sales Support

Customer Service Specialist

Customer Experience Specialist

Customer Success Specialist (EMEA)

Customer Success Specialist for EMEA

Hebrew speaking Customer Support Agent

Customer Care & Development- Aftersales

Medewerker Customer Support

Customer Success Specialist (temporary)

Werkstudent Customer Experience

Customer Care Specialist

Sales Specialist Nederlands – Fully Remote EU

B2B Account Support - Administration / Client Services

Specialist, Customer Service, Amsterdam

Customer Service Representative, Italian Speaking – 6 months contract (f/m/d)

Customer Support Agent Italië

Klantenservice Medewerker Verzekeren

Customer Success Teamlid

Customer Care Agent | 32 - 40 uur

Customer Success Executive (International)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support representative in amsterdam, nh

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