Brand: Avolta
Country:
NL
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Location: Amsterdam Office
Job Type: Definite
Junior Digital Project Manager – F&B Platforms
About the Role
The Junior Digital Project Manager supports the implementation and coordination of digital platforms across Food & Beverage operations in EMEA. This role is focused project coordination ensuring digital initiatives are delivered effectively and adopted successfully across locations. You will work closely with internal teams and external partners to support rollouts, maintain platforms, and help drive consistent execution. This is an ideal opportunity for someone looking to have exposure to international markets and innovative customer-facing solutions.
Responsibilities
Project Coordination & Execution
Lead rollout and implementation of digital platforms (e.g. kiosks, QR ordering, self-checkout, digital signage) as project manager
Project planning, timeline tracking, stakeholder management, content reviewing and coordination of deliverables
Work with IT, Operations, and Concept teams to support smooth implementations
Support testing (UAT), feedback collection, and issue tracking
Monitor progress and escalate risks or delays
Platform Support & Operations
Support the day-to-day management of digital platforms across locations
Assist with content updates and local adaptations together with market teams
Help ensure platforms are functioning correctly and aligned with brand standards
Track issues and coordinate resolution with relevant teams
Maintain documentation of processes and platform setups
Training & Onboarding Support
Support the creation of training materials and user guides
Assist in onboarding and training of local operations team
Act as a support contact during and after rollouts
Help drive adoption and correct usage of digital tools
Performance Tracking & Reporting
Assist in tracking key KPIs (usage, adoption, revenue impact)
Collect and organise data across markets
Support reporting and dashboard updates
Identify improvement opportunities based on insights
Stakeholder & Vendor Coordination
Coordinate with internal teams and external vendors on project tasks
Support communication, follow-ups, and issue management
Help ensure alignment and clarity across stakeholders
Qualifications
Education: Degree in Hospitality, Business, Marketing, or a related field
Experience:
2–4 years of experience in F&B operations, digital project support, marketing project management or coordination roles
Exposure to digital tools (POS, kiosks, ordering systems) is a plus
Experience in multi-site or operational environments is advantageous
Required Skills
Strong organisational and coordination skills
Proactive, hands-on, and detail-oriented mindset
Innovative mindset
Willing to make things better, optimize and strive for the best
Good communication and stakeholder management skills
Ability to manage multiple tasks and priorities
Analytical mindset with interest in performance tracking
Comfortable working in cross-functional, international environments
Proficient in Microsoft Office and collaboration tools
Strong interest in digital innovation and customer experience
Fluent in English; additional languages are a plus
