Join Smith and Embark on an Exciting Journey into the World of Technology
This hands-on role will give you the opportunity to gain valuable experience in handling a wide range of IT hardware, from assembling and repairing individual components to configuring and upgrading complex systems.
As an IT Hardware Technician, you'll play a crucial role in supporting our operations by handling a variety of tasks, including:
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Order Processing: Efficiently process purchase and sales orders to ensure timely and accurate order fulfillment.
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Hardware Maintenance:
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Disassemble, inspect, test, and repair electronic hardware, including servers, workstations, network equipment, and computers.
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Securely erase previous customer data from storage devices.
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Maintain accurate inventory records.
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Assemble and configure IT hardware systems based on customer specifications
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Process Improvement: Contribute to process improvement initiatives to optimize efficiency and quality.
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Reporting: Prepare and submit timely reports on order status, inventory levels, and other relevant metrics.
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Compliance: Adhere to strict quality, safety, environmental, and data security standards such as ESD.
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Ad-hoc support: Collaborate interdepatmentally to achieve operational goals
Competencies:
- Experience with hardware assembly, troubleshooting, and repair.
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Knowledge of computer hardware components, peripherals, and server equipment.
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Excellent communication and interpersonal skills
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Detail-oriented and organized with a focus on accuracy.
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Ability to work independently and as part of a team.
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Ability to work effectively in a fast-paced and dynamic environment.
1+ years of experience assembling, testing, troubleshooting and repairing IT hardware (specifically Dell, HP, and/or Cisco).
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We are an Equal Opportunity/Affirmative Action Employer.
