Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Our European warehouse in Amsterdam structures a warehouse community with three disciplines: Finished products, Spare parts and E-commerce. As Logistics Operator of the European warehouse in Amsterdam you will fulfil an important role within one or more of these disciplines and various flows (inbound-, outbound-, return flows) of 10 different brands.
The Warehouse (being supplied directly by central warehouse in Switzerland, plus a few external vendors and reverse flows from boutiques/wholesalers) is a key European hub for Spare parts and Finished product returns as well as European E-commerce operations, therefore directly impacting Richemont sales- and after sales performance. The team also support local brand and after sales activities.
RESPONSIBILITIES
Picking (by hand or RF-gun/ clean work/ no forklifting) of spare parts and finished products based on picking lists, for wholesalers, boutiques, repair platforms or end-customers in Europe, aiming all deliveries to be fully processed on a daily base,
Create shipments in ERP /EWM system (SAP) and carrier software for all orders to clients (end- customer, wholesalers, boutiques and RCS departments) as well as returns to vendors,
Print necessary shipping documents; shipping label, packing list, special delivery instruction label and ensure proper packing of products for shipping,
Recognize special destinations like non-EU and create/print/sign necessary export documents depending on demands of local customs of the receiving country. Taking into account the special regulations for shipping dangerous goods in general (ADR Awareness) or CITES products (endangered species) to non-EU destinations (in cooperation with local logistics),
Check the contents of each parcel versus the included documents (packing list/invoice), quantity and quality, notice claims,
Notice claims (short pack, over pack, wrong reference, etc.), make necessary adjustments in ERP system to maintain correct stock levels and communicate claims to central team via email and follow-up on them,
DIMENSIONS
COLLABORATION PARTNERS
Amsterdam Transport Team (export, CITES, carriers, losses, POD)
EDUCATIONAL REQUIREMENTS: MBO-level acquired by education or experience
YEARS OF PROFESSIONAL EXPERIENCE OVERALL: 3-5 years Professional Level
YEARS OF EXPERIENCE IN A SIMILAR ROLE: More than 2 years - Administrative Level
OTHER SPECIAL SKILLS (PLEASE LIST):
Experience with MS Office ( preferable) (Basic) SAP knowledge ( preferable)
Advanced knowledge of Dutch and English language , spoken and written.
Strong customer focus Hands-on mentality Accurate
Good with numbers and figure series
Coping with high demands (do things quick, fast, flexible, good) Team player
Affinity with computers Flexible
#Richemont #WeCraftTheFuture
