Rosewood Amsterdam is seeking an experienced and service-driven In-Room Dining Supervisor to oversee the daily operations of our in-room dining department. This leadership role is responsible for ensuring exceptional guest experiences, maintaining our standards, and supporting team development in a luxury hospitality environment.
The ideal candidate is highly organized, guest-focused, and thrives in a fast-paced setting while maintaining impeccable attention to detail.
Responsibilities
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Supervise daily in-room dining operations and ensure service standards are met
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Lead and support servers and order takers during shifts
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Monitor order accuracy, presentation, and delivery times
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Address guest concerns professionally and ensure service recovery when needed
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Assist with scheduling, training, and team development
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Ensure proper POS usage and accurate billing
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Maintain cleanliness, organization, and compliance with food safety standards
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Support inventory control and cost management initiatives
Qualifications
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2+ years of supervisory experience in food & beverage
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Prior in-room dining or upscale restaurant experience preferred
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Strong leadership and communication skills
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Ability to work evenings, weekends, and holidays
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Food safety certification preferred
What We Offer
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A supportive, team-focused work environment
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Comprehensive training and development
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Benefits tailored to your lifestyle
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A full-time position with flexible working hours within a 4-day working week (36 hours per week)
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Opportunities for professional development within a luxury setting
Join our team and help deliver exceptional in-room dining experiences that reflect our commitment to outstanding hospitality and service excellence. Together, We Make The Place.
