Are you friendly, sociable and creative, and do you enjoy meeting people from all over the world?
Hostelle Amsterdam, Europe’s first women-only hostel, is looking for a fulltime receptionist to join our international team. You will welcome our guests, help them during their stay and contribute to the friendly and safe atmosphere of our hostel.
We are looking for someone who enjoys connecting with people, brings positive energy and likes a varied working day. Besides your reception duties, there will be opportunities to help with our volunteers, guest activities, events and social media.
Your responsibilities:
Your daily reception tasks will include:
- Welcoming guests and handling check-ins and check-outs
- Answering emails, telephone calls and guest questions
- Managing reservations, payments and general administration
- Providing guests with information about the hostel and Amsterdam
- Handling guest requests, complaints and day-to-day issues
- Keeping the reception and common areas organised
- Making sure our procedures and house rules are followed
- Communicating important information clearly to colleagues
In addition to your reception duties, you will occasionally:
- Help coordinate our international volunteers
- Follow up on tasks and share important updates
- Assist with organising activities and events for our guests
- Help create content for Instagram and TikTok
- Take initiative when the Hostel Manager is not present
The position consists mainly of reception work. Additional responsibilities will be introduced gradually, depending on your experience and development.
We are looking for someone who is:
- Friendly, welcoming and guest-focused
- Responsible, reliable and punctual
- Comfortable working independently
- Proactive and able to solve problems
- Organised and clear in communication
- Confident enough to address guests when rules are not being followed
- Interested in hospitality, events or social media
- Comfortable working in an international environment
- Flexible and available for morning, afternoon and weekend shifts
- Living in or near Amsterdam
What do we offer?
- A fulltime position
- A varied role in an international women-only hostel
- The opportunity to gain experience in coordination and hostel operations
- Room to contribute your own ideas
- Opportunities to develop and grow within the role
- A friendly, informal and international working environment
Interested?
Apply through Indeed with your CV and a short motivation. In your motivation, please tell us:
- Why you would like to work at Hostelle Amsterdam
- What interests you about this position
- When you are available to start
Applications without a short motivation may not be considered.
Salaris: €2.600,00 - €2.800,00 per maand
Arbeidsvoorwaarden:
- Dienstreizen vergoeding
- Pensioen
- Reiskostenvergoeding
- Telefoonplan
Screeningsvragen:
- This role combines reception work with creative and coordinating tasks. Which part of the position interests you most, and why?
- When would you be available to start? and do you have any holidays planned.
- Do you currently live in Amsterdam or within commuting distance?
Werklocatie: Fysiek
