Restaurant Supervisor (SVH) / Supervisor Trainee
Location: Amsterdam
Employment: Full-time ( evenings and weekends required)
We are looking for an enthusiastic and motivated Restaurant Supervisor to join our team in Amsterdam.
This is an excellent opportunity for an experienced waiter/waitress or Front of House professional who is ready to take the next step in their hospitality career. We believe in promoting talent from within and offer genuine career progression for ambitious individuals.
If you demonstrate commitment, reliability, leadership skills and consistently perform to a high standard, we are prepared to support your professional development, including sponsorship for the SVH Sociale Hygiëne course and examination, enabling you to become a certified Restaurant Supervisor.
What you'll do
- Lead and motivate the Front of House team during service.
- Deliver outstanding customer service and create memorable guest experiences.
- Support the Restaurant Manager with the daily operation of the restaurant.
- Supervise opening and closing procedures.
- Coordinate the team during busy service periods.
- Train, coach and support new team members.
- Ensure compliance with food safety, hygiene and health & safety standards.
- Handle customer feedback and resolve complaints professionally.
- Monitor service standards and encourage upselling.
- Ensure the restaurant is clean, organised and operating efficiently.
- Assist with cash handling and daily operational procedures.
What we're looking for
- Previous experience as a waiter/waitress or Front of House team member in a busy restaurant.
- Previous supervisory experience is desirable but not essential.
- Excellent communication and customer service skills.
- A positive attitude with the ambition to build a long-term career in hospitality.
- Strong organisational and leadership potential.
- Ability to remain calm under pressure in a fast-paced environment.
- Flexible availability, including evenings, weekends and public holidays.
- Good command of English (Dutch is an advantage).
- Must already have the legal right to work in the Netherlands (EU passport or a valid Dutch work permit).
SVH Career Development Programme
Candidates who do not yet hold an SVH Sociale Hygiëne certificate are encouraged to apply.
If you consistently demonstrate professionalism, reliability, leadership potential and commitment, the company may sponsor your SVH Sociale Hygiëne training and examination. Once certified and meeting performance expectations, you will have the opportunity to progress into a fully qualified Restaurant Supervisor role with increased responsibilities and career growth within our expanding business.
What we offer
- Competitive salary based on experience.
- Clear career progression opportunities.
- Company-supported SVH Sociale Hygiëne certification for high-performing employees.
- Ongoing training and professional development.
- A supportive and dynamic working environment.
- Staff meals during shifts.
- Employee discount.
- The opportunity to grow with one of the world's most recognised Italian restaurant brands.
Job Types: Full-time, Part-time, Contract
Contract length: 12 months
Pay: €16,00 - €18,00 per hour
Work Location: In person
