Overview:
Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax®. We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.
Your FAST career has a meaningful and lasting social impact. FAST offers a collaborative in-office problem-solving environment.
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Office: Utrecht, Netherlands
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Schedule: 4 days in-office, 1 day remote
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Eligibility: Candidates must currently reside in the European Union and can legally work in the Netherlands
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Languages Required: Fluent in English and Dutch
Responsibilities:
As a Training Coordinator, you will be a key part of FAST’s project implementation teams, ensuring that end-users are fully prepared to use FAST’s software. Your responsibilities will include:
Coordinate Training Programs: Plan and manage the overall training schedule, working closely with project teams to ensure that training needs are met on time. Coordinate logistics, including scheduling in person or virtual sessions and preparing training materials for delivery.
Create Training Materials: Develop a range of training materials tailored to specific user needs and various training delivery methods. This includes creating video and self-study training modules, job aids, user guides, help articles, and presentations. Ensure that materials are clear, concise, and accessible for diverse learning styles.
Collaborate with Teams: Work in partnership with implementation teams, software developers, and clients to ensure the training content reflects the latest updates and is aligned with project objectives. Maintain communication with stakeholders throughout the training process.
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Additional Responsibilities: Depending on project needs, you may also contribute to
Testing coordination and test scenario development to ensure that the system is functioning as expected.
Communication and change management activities.
Assistance with system related setup, such as task management, user roles, etc.
Qualifications:
Bachelor’s degree in Adult Education, Instructional/Curriculum Design, Computer Science, Business Administration, or a related field (technical training or experience in other fields will be considered).
Ability to absorb complex technical information and present it in an easy-to-understand format.
Excellent analytical and problem-solving skills to adapt training programs based on feedback and performance metrics.
Personal qualities of integrity, professionalism, and enthusiasm to inspire learners.
Strong verbal and written communication skills to engage and collaborate with a range of professionals.
Confidence in managing projects, organizing tasks, and meeting deadlines, with a demonstrated ability to work in a professional setting.
Proficiency in Microsoft Office Suite, especially PowerPoint, Excel, and Word, for creating and managing training documents.
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Fluent in both Dutch and English.
FAST Benefits:
- Throughout your career, you will be rewarded through our merit-based pay structure, Dutch Pension Scheme, and performance-based bonuses.
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Commuting mileage reimbursement benefit.
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We provide paid holidays, as well as vacation and sick time.
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Annual Wellness Allowance
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Our gift matching program matches annual volunteer hours or monetary donations.
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Team-building activities are offered throughout the year.
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Opportunity to make a meaningful impact in public service.
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Relocation assistance for non-local qualified candidates.
Want More Information?:
- #YFAST
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FAST is an equal opportunity employer.
Voluntary Self-Identification Information is requested for U.S. applicants only during the application process.
Salary to be determined by the education, experience, knowledge, skills, abilities, and location of the applicant.
Fast Enterprises is committed to the full inclusion of all qualified individuals. As part of this commitment, Fast Enterprises will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact
[email protected].
Before you submit any documentation with your application, you can redact information that identifies your age, date of birth, or date of attendance at or graduation from an educational institution.
Pay Range: EUR €38,000.00 - EUR €43,000.00 /Yr.
