Amsterdam
, Netherlands
Workload: 60-100%
Start from: Immediately or upon agreement
Our Hapimag Resort in Amsterdam is a unique workplace: housed in two magnificent, historic buildings. With 26 individual holiday apartments – right on the famous canals – we combine the glamour of the past with modern hospitality. Situated in the heart of the charming old town and in a prime location, we offer our guests an exclusive “feeling at home away from home” Join our small, cordial team and, in this unique setting, ensure that our guests will experience the charm of Amsterdam from its most personal side. To strengthen our Front Office team, we are looking for a dedicated individual personality who greets our guests with a warm smile.
What you can expect
Supporting and advising our guests during their stay
Check-in / check-out and cash management
Guest correspondence and taking bookings
Processing bookings
Active upselling (excursions, city tours, etc.)
Cross-departmental collaboration (Housekeeping, Technical)
Administrative tasks in the back office
What you bring along
Enthusiasm for working with our international guests
A completed qualification and professional experience in a similar role within the tourism industry
Good working knowledge of Google Drive and MS Office IT programmes.
Experience with hotel software (i.e. PMS and POS are an advantage)
Very good knowledge of English, German, and other languages is an advantage (Italian)
A friendly and cheerful personality
Flexible working hours of 60%–100% possible (23-38h/week)
Team spirit, a high degree of independence and flexibility (willingness to work on public holidays and weekends)
Good local knowledge
What we offer
Local benefits
A varied role in a friendly working environment with flat hierarchies and within a well-coordinated and highly motivated team
One-year contract with the possibility of extension with performance-based remuneration
A high degree of autonomy and responsibility in the role
Opportunities for development within the company
Thorough induction
Enjoy two weeks “pointfree” Holidays at a Hapimag Resort of your choice, plus attractive discounts (30%) on Food & Beverage at our own Hapimag Resorts.
Benefits at Hapimag
30% discounted membership
30% discount in restaurants
Work across Europe and regardless of the season
Workation within the EU/EFTA region
HapiAcademy - Your home for learning to level up your professional skills
Exciting team events and activities
Questions?
Should anything be unclear or you would like to learn more about the role, please feel free to contact us at any time:
[email protected]
Apply now!
Are you ready to enrich and support our Hapimag community at our Front Desk in Amsterdam? Then we look forward to getting to know you! Simply fill out the form below or via email to:
[email protected]
Hapimag Resort Amsterdam
Céline Willemse
Singel 19-23
1012 VC Amsterdam
www.hapimag.com/amsterdam
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