JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Afdeling/Klantaccount Project and Development Services EMEA
Leidinggevende Head of PDS & Tetris Northern Cluster
Functiesamenvatting/Doelstellingen Verantwoordelijk voor het toezicht op de ontwikkeling en operationele activiteiten van PDS en Tetris diensten in Nederland. De functie omvat een breed scala aan activiteiten, met name gericht op de kantoor-, industrie-, logistiek-, hospitality- en retailsectoren, maar niet beperkt tot deze gebieden. Enige reistijd is noodzakelijk om de verantwoordelijkheden van deze functie te vervullen.
Sterke vaardigheden in klantrelatiebeheer zijn essentieel, evenals het vermogen om nieuwe business development initiatieven binnen andere JLL dienstverleningen te ondersteunen. Deze competenties zijn cruciaal voor het behalen van succes in deze rol en het bijdragen aan de algehele groei van de organisatie.
Essentiële taken en verantwoordelijkheden Specifieke taken en verantwoordelijkheden omvatten, maar zijn niet beperkt tot:
Strategisch plannen, ontwikkelen en implementeren van PDS Global business initiatieven in de lokale markt;
Actief ondersteunen van en bijdragen aan Northern Cluster targets en resultaten;
Cultiveren en onderhouden van sterke relaties met lokale en internationale klanten (waaronder projectontwikkelaars, investeerders en vastgoedeigenaren) om nieuwe zakelijke kansen te genereren;
Effectief cross-selling van adviesdiensten vanuit andere business lines tijdens klantgesprekken;
Toezicht houden op en managen van projecten die door het team worden uitgevoerd;
Waarborgen dat projectimplementatie voldoet aan contractuele verplichtingen en toezeggingen;
Versterken en verbeteren van het marktprofiel van PDS en Tetris;
Identificeren en ontwikkelen van groeimogelijkheden voor Project Management en Tetris medewerkers om nieuwe opdrachten te verwerven en huidige dienstverlening uit te breiden;
Zorgen voor tijdige levering van hoogwaardige diensten die de verwachtingen van klanten overtreffen;
Actief deelnemen aan kennisuitwisseling binnen het PDS EMEA netwerk;
Optreden als mentor om de professionele ontwikkeling en carrièregroei van teamleden te bevorderen;
Toezicht houden op en zorgen voor succesvolle implementatie en levering van jaarlijkse budgetten;
Deelnemen aan business development evenementen en vergaderingen;
Actief bijdragen aan het bedrijfsmanagement door regelmatige deelname aan senior management vergaderingen, het bieden van ondersteuning en het uitwisselen van kritieke informatie om nieuwe klanten te werven;
Naleven en promoten van de Jones Lang LaSalle Code of Ethics.
Belangrijkste prestatie-indicatoren
Klantopdrachten enquêtes;
Realiseren van afgesproken budget
Vaardigheden
Sterke PM en technische achtergrond;
Extraverte persoonlijkheid en enthousiaste, can-do houding ten opzichte van werk;
Sterke consulting/business winning/klantmanagement vaardigheden;
Commercieel inzicht en interesse in de bredere vastgoedmarkt;
Uitstekende interpersoonlijke vaardigheden en zelfvertrouwen in de omgang met anderen;
Vermogen om nauwkeurig te werken onder tijdsdruk en meerdere verplichtingen te managen;
Vaardigheid met AI-tools;
Vloeiend Nederlands en Engels, zowel schriftelijk als mondeling
Ervaring
10+ jaar ervaring in leidinggevende functies;
Klantrelatiebeheer ervaring vereist
Kwalificaties
Relevante civiele techniek of vergelijkbare technische universitaire opleiding;
Geschikte PM of bouwkundige kwalificatie
Locatie
Amsterdam, Nederland
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Department/Client Account
Project and Development Services EMEA
Line Manager
Head of PDS & Tetris Northern Cluster
Job Summary/Goals
Responsible for overseeing the development and operations of PDS and Tetris services in The Netherlands. The role encompasses a diverse range of activities, primarily focused on office, industrial, logistic, hospitality, and retail sectors, but not limited to these areas. Some travel will be necessary to fulfill the responsibilities of this position.
Strong client relationship management skills are essential, as is the ability to support new business development initiatives across other JLL service lines. These competencies are critical to achieving success in this role and contributing to the overall growth of the organization.
Essential Duties and Responsibilities
Specific duties and responsibilities include, but are not limited to:
Strategically planning, developing, and implementing PDS global business initiatives in local market;
Actively supporting and contributing to Northern Cluster targets and results;
Cultivating and maintaining strong relationships with local and international clients (including developers, investors, and property owners) to generate new business opportunities;
Effectively cross-selling advisory services from other business lines during client engagements;
Overseeing and managing projects executed by the team;
Ensuring project implementation aligns with contractual obligations and commitments;
Enhancing and strengthening the market profile of PDS and Tetris;
Identifying and developing growth opportunities for Project Management and Tetris employees to secure new orders and expand current service offerings;
Ensuring the timely delivery of high-quality services that exceed client expectations;
Actively participating in knowledge exchange within the PDS EMEA network;
Serving as a mentor to foster team members' professional development and career growth;
Overseeing and ensuring successful implementation and delivery of annual budgets;
Engaging in business development events and meetings;
Actively contributing to company management through regular participation in senior management meetings, providing support and exchanging critical information to secure new clients;
Adhering to and promoting the Jones Lang LaSalle Code of Ethics.
Key Performance Measures
Clients assignments survey;
Delivering agreed budget
Skills
Strong PM and engineering background;
Outgoing personality and enthusiastic, can-do approach to work;
Strong consulting/business winning/client management skills;
Commercial acumen and interest in the wider real estate market;
Excellent interpersonal skills and confidence when interacting with others;
Ability to work accurately under time pressure and manage multiple commitments;
Proficiency with AI tools;
Fluent written and spoken Dutch and English
Experience
10+ years of experience in Managerial roles;
Customer relationship management experience required
Qualifications
Relevant civil engineering or similar technical university degree;
Suitable PM or construction qualification
Location
Amsterdam, Netherlands
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
