Summary
Passionate about implementing CRM in the Dynamics 365 ecosystem? Join our team as a Solution Architect and participate in the creation and implementation of innovative Dynamics 365 Customer Engagement solutions to address our customers' business challenges.
The CE team carries out projects relate to the Microsoft Dynamics 356 Customer Engagement solution focused on Sales, Marketing,Field Service and Customer Service. Of course, the Power Platform is an integral part of our expertise and so are Copilot, PVA and DCCP.
You will be part of a fun and dedicated team made up of enthusiastic, motivated, and supportive colleagues. The team is cross-skilled, including functional profiles, delivery leads and presales consultants in addition to our technical colleagues.
Key responsibilities:
- Design and implement the technical architecture for Dynamics 365 Customer Engagement solutions, following the best practices and standards
- Integrate Dynamics 365 Customer Engagement with other business applications, using various technologies and platforms
- Review the technical deliverables of the development team and provide feedback and guidance
- Troubleshoot and resolve any technical issues or challenges that arise during the project lifecycle
- Document the technical design and architecture, as well as any changes or enhancements
- Mentor and/or coach the junior developers and architects on the team
- Support our customers in meeting their goals and performing their digital transformation
