Job Title: Services Operations Manager
Location: Dordrecht, Netherlands
Employment Type: Full-time
Reports To: Senior Management Team
About the Role
Weare seeking an experienced and results-driven Services Operations Managerto lead and oversee the day-to-day delivery of our service operations. Thisrole is responsible for ensuring safe, efficient, and profitable execution offield and workshop services while maintaining high standards of quality andcustomer satisfaction.
Key Responsibilities
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Manage and optimise serviceoperations across field and workshop teams
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Lead, mentor, and developsupervisors, technicians, and support staff
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Plan resources, labour, andequipment to meet operational demands
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Ensure compliance with health,safety, environmental, and quality systems
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Monitor performance against KPIsincluding safety, productivity, cost, and margin
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Oversee scheduling, mobilisation,and execution of service jobs and shutdowns
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Drive continuous improvement inprocesses, systems, and service delivery
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Build and maintain strong clientrelationships and support business growth
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Collaborate with commercial,maintenance, and finance teams
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Prepare operational reports,forecasts, and budgets
Skills & Experience
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Proven experience in anoperations management role within services, maintenance, or industrialenvironments
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Strong leadership and peoplemanagement capability
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Solid understanding of servicedelivery, workforce planning, and cost control
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Experience managing field-basedor FIFO operations (desirable)
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Strong commercial awareness andproblem-solving skills
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Excellent communication andstakeholder management skills
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High level of organisational anddecision-making ability
Qualifications (Required / Desirable)
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Trade, technical, or engineeringbackground (desirable)
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Qualification in operationsmanagement, engineering, or business (desirable)
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Strong knowledge of health andsafety systems and compliance requirements
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Valid driver’s license
Needed
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EU citizen or valid work permit for the Netherlands.
What We offer
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Competitive salary package (incl. Car, laptop &tele).
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Senior leadership role withautonomy and influence
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Career progression andprofessional development opportunities
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Supportive, safety-drivenorganisational culture
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Long-term, stable employment
How toApply
Submit your CV and a cover letter outlining your experience andsuitability for the role to [email protected].
