Sanacyberforensic BV is a professional IT services and cyber forensic solutions company headquartered in Utrecht, Netherlands. We specialize in delivering IT support, digital security, and forensic technology services that empower organizations to achieve efficiency, compliance, and resilience. Our mission is to combine expertise, innovation, and reliability to ensure seamless IT operations and client satisfaction.
Position Overview
We are seeking an IT Support Specialist to provide technical assistance, troubleshoot IT issues, and ensure smooth operation of systems and networks. This role requires a proactive professional with strong technical knowledge, problem-solving skills, and the ability to deliver timely support to employees and clients. The IT Support Specialist will play a key role in maintaining Sanacyberforensic BV’s reputation for excellence in IT and cyber forensic services.
Key Responsibilities
- Provide technical support for hardware, software, and network issues.
- Install and configure systems and applications.
- Troubleshoot IT problems and resolve issues in a timely manner.
- Document support requests, incidents, and resolutions.
- Collaborate with IT teams to implement upgrades and improvements.
- Ensure compliance with Netherlands’ IT regulations and company policies.
- Support audits and internal assessments related to IT operations.
- Deliver training and guidance to staff on IT tools and best practices.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 2–4 years of experience in IT support or technical assistance.
- Strong knowledge of operating systems, networks, and troubleshooting processes.
- Excellent communication skills, organizational, and problem-solving abilities.
- Proficiency in MS Office Suite, IT support tools, and ticketing systems.
- Certifications such as CompTIA, Microsoft, or Cisco are an advantage.
What We Offer
- Competitive salary and benefits package.
- Opportunity to grow within a dynamic Netherlands-based IT and cyber forensic company.
- Professional development and career advancement opportunities.
- A collaborative and innovation-driven work environment.
How to Apply
Interested applicants may send their CV and cover letter via Indeed or directly to the company’s recruitment team, highlighting their experience in IT support and achievements in managing technical operations.
Salaris: Tot €180.000,00 per jaar
Werklocatie: Fysiek
